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Glasses Gallery Reviews

4.5 Rating 499 Reviews
87 %
of reviewers recommend Glasses Gallery
4.5
Based on 499 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
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Poor representation of produce pricing
Helpful Report
Posted 6 years ago
Dear Cynthia, We try to make our pricing as transparent as possible. We are always happy to listen to our customers. Do let us know of any suggestion you have for us. Glasses
Posted 6 years ago
Very quick shipping, exactly what I was looking for, couldn’t be happier with my purchase!
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Posted 6 years ago
After trying other brands and having three kids in glasses, I have found Timato to be not only the most durable but the best quality but most important the most comfortable and ajustable than any other frame. The posibility to shorten the temples and change the nose pads is invaluable like no other, flexible but still hard enough to get a hard use as kids to, lightweight and fun. Los no comparison to the glasses gallery quality price and costumer service, gladly surprised and pleased.
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Posted 6 years ago
Great styles and brands to choose from. I got them faster than I thought and they were really nicely packaged, like a present! Thank You!
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Posted 6 years ago
I wanted a local store and didn't find one.
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Posted 6 years ago
I bought from the site with great prices and found some problems, but they were very good at solving everything in a very fast way. Thank you so much
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Posted 6 years ago
THANK YOU SO MUCH FOR SENDING THE GLASSES IN TIME FOR XMAS ...AND WRAPPED WITH A BOW. AWESOME COMPANY
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Posted 6 years ago
I ordered prescription glasses in my choice of frames. They arrived earlier than expected, fit perfectly, and I can see. They are a bargain.
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Posted 6 years ago
Great
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Posted 6 years ago
Easy to order, great product and responds quickly to questions
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Posted 6 years ago
Great customer service.
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Posted 6 years ago
When I first saw the price on line if my glasses, I didn't believe it. I knew they'd add on shipping and other fees. But the total was $55 --igreat! And I like the glasses.
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Posted 6 years ago
the family is using them!
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Posted 6 years ago
Love
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Posted 6 years ago
Great prices, great quality, and excellent customer service!! I will only get glasses from here from now on!
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Posted 6 years ago
Thanks ... and we hope to serve you again in the very near future . Your support is very important to Glasses Gallery
Posted 6 years ago
good
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Posted 6 years ago
The Glasses Gallery Team worked with me throughout my whole glasses buying experience and was very patient and helpful. My glasses arrived within a week of ordering, they look absolutely great and fit perfectly!
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Posted 6 years ago
Gave me exactly what i ordered nice quality...
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Posted 6 years ago
My online experience and phone experience with customer service was great. My 3 year old son loves his new glasses and is actually wearing this pair much more than his last pair. The only problem we have experienced is that the standard lenses got scratched within hours of having them. I don't fault Glasses Gallery for this as children are pretty hard on glasses. Overall we are very pleased with our purchase.
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Posted 6 years ago
The only reason I have left 1 star review is because there’s not a option for -0. Quick and simple regarding my experience and what to expect; there’s no such thing as “EXPRESS SHIPPING” I paid extra for 2-3 days shipment and I didn’t realize it was coming from Hong Kong, therefore express shipping doesn’t exist and forget about customer service because the answer for everything is “somebody will call you back” and that doesn’t happen until days after... If your debating where to place an order, the best suggestion I would give you is, to first call customer service and ask to speak to somebody in charge, not even the representatives can provide any type of help, it’s false promises with fake lenses...
Helpful Report
Posted 6 years ago
Glasses Gallery is rated 4.5 based on 499 reviews