Glasses Gallery Reviews

Name: Glasses Gallery
Rating: 4.51

4.5 Rating 499 Reviews

87 %

of reviewers recommend Glasses Gallery

4.5

Based on 499 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They are very responsive to questions and helpful.”

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Posted 5 years ago

“Great service! Thank!”

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Posted 5 years ago

“Look great and feel great!”

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Posted 5 years ago

“Great to work with!”

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Posted 5 years ago

“They responded quickly to my request and helped me pick out an awesome frame for my son.”

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Posted 5 years ago

“I was looking for frames. I located them. Order was placed. Very happy with service. Thank you!”

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Posted 5 years ago

“although the frame i was looking for is out of stock, Alex R and Alex D, from customer support team, were very polite and helpful in dealing with my query. I would like to thank them again for their kindness and attention.”

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Posted 5 years ago

“Very happy with the purchase I made for my glasses”

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Posted 5 years ago

“Love them, but one of the arms is about to break after owning for 2 months”

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Posted 5 years ago

Dear Taylor, We are glad to hear that you love the glasses. It saddens us to see that the frame is failing on delivering the expected sturdiness. If is from the hinge, an optician shop might be able to tighten the screws. Please send us a few pictures of the issue and we will look to see if is anything we can do. Our email address is cso@glassesgallery.com

Posted 5 years ago

“Good fit. Didn't realize how clear and sharp everything is out there until I got my glasses.”

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Posted 5 years ago

“Very attentive and helpful”

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Posted 5 years ago

“Great”

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Posted 5 years ago

“This has been the worst experience ever purchasing something. First, I place an order and then get confirmation that they are cutting the glasses. A few days later I get told that they do not have the frame size in stock. Then nearly a month later I get an email the day before the glasses get reliever with no update that they had the frames in stock. Finally when I get the glasses they have a chip in the frame where the lenses got pushed in. I am trying to return them with difficulty”

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Posted 5 years ago

Dear Amanda, We are sorry for the poor experience. We do our best to improve the services that we offer. The frame when receive, was inspected and the place where it seemed chipped, was actually a bit of the glue used to better fit the lenses. It was missed by our colleagues during the finishing stage. We would appreciate any suggestions that would help improve our services. Once again, thank you for taking the time to leave a review.

Posted 5 years ago

“Amazing help !! Thank you !!!”

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Posted 5 years ago

“Glasses gallery worked diligently to resolve a problem with their glasses being shipped COD in error. The glasses were excellent quality and packaged nicely.”

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Posted 5 years ago

“I was having trouble creating an account to view my order. After contacting support, I got a prompt reply and the problem was solved. Thanks I look forward to receiving my new glasses!”

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Posted 5 years ago

“I have ordered glasses from Glasses Gallery many times. I have always received a high quality product. I love how they will work to get a frame that is not listed on their website if you ask. Glasses Gallery customer service is great!”

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Posted 5 years ago

“I was hesitant to order my glasses online, but the deal was so awesome I decided to take a chance. I am so glad I did! The glasses are perfect! Arrived quickly! Thank you!!!”

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Posted 5 years ago

“Awesome system awesome service Definitely coming back again”

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Posted 5 years ago

“Ordering was so easy and my new prescription glasses were perfect!”

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Posted 5 years ago

Glasses Gallery is rated 4.5 based on 499 reviews