Glasses Gallery Reviews

Name: Glasses Gallery
Rating: 4.51

4.5 Rating 499 Reviews

87 %

of reviewers recommend Glasses Gallery

4.5

Based on 499 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I contacted to get help with try on feature. Response was short and dismissive. If the try on feature does not work with iOS or safari seems useless for a lot of people”

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Posted 4 years ago

Dear Todd, Google Chrome is available for iOS. Our platform works also on iOS though depends also on each customers version of iOS and if it allowed the camera access in Safari.

Posted 4 years ago

“Very poor service”

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Posted 4 years ago

Dear Darryl, We are sorry if you feel that our service was not up to your expectations due to the refund process. Please note that we have offered all the possible option for a refund based on the selection of returning 3 pairs of prescription glasses. Refund has been processed as per the terms and conditions

Posted 4 years ago

“No one contacted me.”

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Posted 4 years ago

Dear Customer, We have sent an email in regards to temple tips replacement, but we never received a reply. Please check your spam folder too.

Posted 4 years ago

“Excellent customer service, very professional and extremely knowledgeable. Highly recommended”

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Posted 4 years ago

“I'm very satisfied with my purchase and will be using Glasses Gallery for my next purchase. Everything arrived as expected and quickly.”

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Posted 4 years ago

“Metric is NOT our system in the United States so give information in English measurements, ie inches, not millimeters. That makes it very difficult.”

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Posted 4 years ago

Dear Ann, All glasses are measured in metric units as it is the international standard, including for US.

Posted 4 years ago

“They are great and stay on my son so well!”

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Posted 4 years ago

“My glasses were not exactly as I imagined and Glasses Gallery immediately addressed my needs and sent me a new pair!”

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Posted 4 years ago

“Very happy with my purchase”

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Posted 4 years ago

“Prompt customer service after I sent a request. Very courteous as well.”

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Posted 4 years ago

“Received my prescription frames much sooner than expected. Took advantage of an excellent sale. I'll be back, for sure!”

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Posted 4 years ago

“Caring representative”

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Posted 4 years ago

“Thank you guys for facilitating my exchange. The new frames arrived today and they look much better on me than the original color. Thanks for taking care of this while I battle a health crisis, I appreciate you making the exchange easy on me. Service has been always prompt, friendly and efficient. Wish more businesses operated this way. Thank you.”

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Posted 4 years ago

“I have a narrow face and difficulties finding great glasses that fit properly and it seems that red-framed glasses are a bigger challenge most are large and would fall off my face. These YLS red fames were made for someone like me. They fit just perfectly and look great. The prescription is perfect and delivery was from Hong Kong to New England In th USA in a bit over a week from order to delivery! Super fast. I am very pleased. Thank you Glasses Gallery.”

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Posted 4 years ago

“Very happy with frames”

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Posted 4 years ago

“Received my glasses quicker than expected and at a great price. Will definitely use again.. Thanks,”

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Posted 4 years ago

“I got these glasses for computer work. They are very comfortable and fit my face just right. The frame is good quality and very pretty in the purple and The lens are very clear and well done. This company is super fast and very nice to deal with. I am not sure if my face is considered medium or small but the overall width of these is 129. It is a good idea to measure your face from temple to temple to get an approximate idea if a pair will fit your face.”

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Posted 4 years ago

“Have your correct prescription and PD & you will have a perfect glass. Great service, quick and fast delivery. Very responsive customer service. Thanks.”

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Posted 4 years ago

“love them !!”

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Posted 4 years ago

“Good fit and good prices”

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Posted 4 years ago

Glasses Gallery is rated 4.5 based on 499 reviews