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Glasses Gallery Reviews

4.5 Rating 499 Reviews
87 %
of reviewers recommend Glasses Gallery
4.5
Based on 499 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
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Anonymous
Anonymous  // 01/01/2019
good
Helpful Report
Posted 5 years ago
Love love the new frames I got! Super good quality with affordable prices!
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Posted 5 years ago
Quick shipping, customer service was helpful when I needed to make a change to my order.
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Posted 5 years ago
I received 10 email nonsence not answeing my email . you send me a email few months back since my fram brook that i bought from yoiu! they said they give 50% off Fram 50% off Leanse but no copon qannd i been asking send me the copon that i can order and i get a robatic email !
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Posted 5 years ago
If you want to purchase first follow this step Call their customer support number and you will know exactly know what I am talking.I can not believe in 2019 we have fake company like this.
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Posted 5 years ago
Dear Nirav Patel, We are sorry that you feel as we are not a genuine company. We can assure you that we are a real company that sells real products. At times there are either technical issue or might have caught us out of office hours, reason why we might have missed the chance to answer your call. We have also an email address where you can always send a message and we do our best to answer as fast and as detailed as possible. We would appreciate any suggestions you have that would help improve our services. Thank you for taking the time to write us a review.
Posted 5 years ago
Long process from order date to delivery
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Posted 5 years ago
Dear Christopher, Thank you for taking the time to leave us a review. We are sorry that your experience was not of a fast service. We are always looking into improving the times of manufacture and shipping. We would appreciate any suggestions that would help us improve our services. Once again, that you for taking the time to review our services.
Posted 5 years ago
I wanted to order Lindeberg frames to ship to Australia- but I was told I can only order other brands for delivery. Why list the frames online if you cant actually deliver?
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Posted 5 years ago
Dear Neil, We are sorry that we were unable to accept the order. As our main market is US, all the products available on our website are mainly meant to be shipped to the US market. It is true that we accept international order too, though, such as your case is, we promptly inform any customer when the glasses ordered are restricted due to the manufacturers selling agreements. We would appreciate any suggestions that would help improve our services. Thank you for taking your time to review our services
Posted 5 years ago
I’m very satisfied with purchase from GG. Will definitely be purchasing again :)
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Posted 5 years ago
The Glasses Gallery came to my rescue right away.
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Posted 5 years ago
I am really impressed by the quality and price of the glasses I've found on Glasses Gallery. I was surprised that the glasses I got were genuine because the price is less then my eye doctor sell just the frames for. I did have them authenticated so I do know that what you get is 100% quality and the same you pay more for anywhere else. They are perfect and customer service is wonderful. I will never buy glasses anywhere else!!
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Posted 5 years ago
They are in the cheaper side ... doubting authenticity
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Posted 5 years ago
Dear Olga, Thank you for taking the time to review our products. We can vouch for all our frames that are 100% genuine. All the glasses can be checked with the manufacture to confirm their authenticity. We would appreciate any suggestions that would help improve our services. once again, that you for taking your time to review our products.
Posted 5 years ago
Great pair of glasses!:+1::skin-tone-2:
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Posted 5 years ago
very prompt response to my request.
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Posted 5 years ago
I contacted Glasses Gallery to get suggestions on frames. I uploaded two photos and was quite specific describing what I was looking for (color, shape, size, etc.). While their response was quick, all of their suggestions were odd and missed the mark.
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Posted 5 years ago
Will tell others about you services. My son insisted I pick a frame from my doctors office and he paid for them..
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Posted 5 years ago
10 days...still no glasses
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Posted 5 years ago
I purchased a pair of Tommy Hilfiger glasses. They came nicely packaged. I am in love with my new glasses. My only complaints is my delivery day kept changing, and my glasses get smudged quickly.
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Posted 5 years ago
Nice glasses plastic seem to be cheaply made no hinge. But look and feel nice. We'll see how they hold up.
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Posted 5 years ago
I have purchased 2 pair of Lindberg glasses and they are perfect. Half the price of my local optical store.
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Posted 5 years ago
Yes, the agent helped me with my order. Thank you.
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Posted 5 years ago
Glasses Gallery is rated 4.5 based on 499 reviews