GlassesNow Reviews

Name: GlassesNow
Rating: 4.82

4.8 Rating 884 Reviews

96 %

of reviewers recommend GlassesNow

Company Reviews

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Metrics

4.8

Based on 884 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

+44141 5486520

Email:

info@glassesnow.co.uk

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GlassesNow 5 star review on 9th August 2018

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered at 3.30pm and glasses arrived at 1pm the next day- excellent service.”

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Posted 7 years ago

“Great customer service - my glasses were unavailable, which made me sad, but I was assisted over email to find some other suitable frames - thank you”

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Posted 7 years ago

“Very good customer service”

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Posted 7 years ago

“Excellent and efficient customer service. Best and fastest online optical company I have ever used. Highly recommend !!!!!!”

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Posted 7 years ago

“I ordered my glasses on Friday 7th July in time for next day delivery, it's now late Monday 10th July and my glasses have not arrived, I ordered the glasses from yourself because of the express delivery as I need them for driving. I'm still wondering when they are due to arrive, I have used the tracking number but there is no updates information since Friday other than they had been shipped.”

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Posted 7 years ago

Hello Isabel As discussed on the telephone this morning, we have contacted DPD this morning regarding your delayed parcel. It appears that DPD have has some issues with the tracking on your parcel since collecting your order from us on Friday ( which is unusual as DPD Saturday delivery are very reliable in our experience). However the parcel is due for delivery today as mentioned on the tracking information online. We hope you like your new glasses. Thank you for your patience.

Posted 7 years ago

“I cannot praise the service enough, ordered a pair of prescription glasses for my son as an emergency as he lost his, customer service were fantastic when i spoke to them and the glasses arrived early the next day. would highly recommend them 10/10”

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Posted 7 years ago

“Everything from start to finish was perfect.”

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Posted 7 years ago

“Perfect, staff helpful and service second to none.”

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Posted 7 years ago

“Perfect transaction, will be back to buy another pair very soon”

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Posted 7 years ago

“Offering automatic next day delivery”

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Posted 7 years ago

“Good customer service on the telephone enquiry. Updated on order status. Tracking number issued immediately. Good courier provider.”

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Posted 7 years ago

“I had a problem with receiving my delivery - not the delivery company or GlassesNow's fault, and GlassesNow made sure I got my glasses the next day. Don't know what I would have done without your extremely helpful customer support!”

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Posted 7 years ago

“Excellent customer service - really proactive, helpful, friendly and fast.”

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Posted 7 years ago

“Efficient and fast service. I ordered at lunch time. New glasses received in 24 hours. Fantastic! The website was easy to use and only took a few minutes. Thank you very much.”

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Posted 7 years ago

“Excellent service, really easy to order and fast delivery! Great designer glasses for a brilliant price! They came well packaged with a personal touch the use of tissue paper and card for the receipt! Made the purchase feel more like an expensive piece of jewellery not just a pair of glasses.”

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Posted 7 years ago

“Brilliant service, fast and well packaged! Great price over half the price less then vision express! Really happy with my new glasses and would recommend to family and friends!”

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Posted 7 years ago

“Very good service. Quick delivery. Polite telephone call confirming prescription details and confirmation glasses will arrive next day. Thank you, very impressed. Will recommend and use again. Could you add shade options to lenses in future? Bi-focal option would be good option in future.”

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Posted 7 years ago

“Very efficient service. Customer service very helpful and my glasses arrived as promised. Beautifully packaged! Overall very impressed....Thankyou.”

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Posted 7 years ago

“Superb speedy service. Glass received within 20 hours Had to return them, but service was also extremely efficient Brian Willerton”

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Posted 7 years ago

“So good to have a next day delivery.”

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Posted 7 years ago

GlassesNow is rated 4.8 based on 884 reviews