GlassesNow Reviews

Name: GlassesNow
Rating: 4.82

4.8 Rating 884 Reviews

96 %

of reviewers recommend GlassesNow

Company Reviews

Questions

Metrics

4.8

Based on 884 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone

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Phone:

+44141 5486520

Email:

info@glassesnow.co.uk

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GlassesNow 5 star review on 9th August 2018

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great value for money, incredibly prompt service and delivery - really glad I found you!”

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Posted 10 years ago

“My son feel very happy about , thanks for your quik service .”

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Posted 10 years ago

“I ordered my Dior sunglasses last week and they arrived within 2 days. They are in perfect condition and exactly as I expected having tried on a friends pair. Will definitely buy again from Glasses Now if I buy sunglasses online. Very pleased with the service and saved me a visit to the shops!”

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Posted 10 years ago

“Frame was abit bigger than expected and lenses are also very thick. However customer service was the best I've experienced in any shopping experience and delivery was at great timing definitely would recommend to family and friends. Keep up the good job and thanks to the lovely woman that assisted me.”

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Posted 10 years ago

Hi Brian, Thanks for your review - I have passed your kind words onto Kim, the customer service agent that helped you. Regarding the thick lenses; unfortunately this is due to the strength of your prescription, and would be the same wherever your glasses were made. The only thing we could do to improve this would be to use a higher index lens, though this does cost more. You had a 1.67 index lens (which is the second thinnest we can offer), but it is possible to use a 1.74 index lens which would have made your lenses slightly thinner, though they would still be perceived as quite thick.

Posted 10 years ago

“Not arrived now Thursday was detailed for Mon/tues delivery glad not on holiday until next week!!”

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Posted 10 years ago

Hi Nick, We take this very seriously, as yours is the first negative review we've received - we're a small business and a one star review has a real effect on our small team and bottom line. We're therefore very keen to rectify your situation. Since you ordered on a Saturday evening, Tuesday would be the day you should expect delivery (i.e. getting dispatched on Monday for next day delivery). Obviously we haven't managed this in your case, and this was down to human error on our part. Your order was marked as 'dispatched' on our system by mistake and was therefore assumed to have been sent, when in fact it hadn't been. We can't apologise enough for this error - I know how frustrating this can be. We are putting systems in place to ensure this doesn't happen again. Kim, our customer service agent, has contacted you with details of how we'd like to make this right with you. Of course, you'll be receiving your sunglasses Saturday Guaranteed next day delivery, and I will personally ensure they get dispatched today. Apologies again for your experience, and I hope that the way we have dealt with it doesn't deter you from returning in the future. Kind Regards, Nathan Amery Manager, GlassesNow.co.uk

Posted 10 years ago

“These glasses are great and the service was fantastic.”

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Posted 10 years ago

“I love the glasses, but was even more impressed with the service. Painless ordering and very quick delivery-thank you!”

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Posted 10 years ago

“Amazing service. Arrived in less than 24 hours !”

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Posted 10 years ago

“Exactly as expected. Real fast delivery too.”

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Posted 10 years ago

“Very efficient service. Got my sunglasses in time for my holidays. Would highly recommend especially as I had tried ordering my Ray Bans from two other online retailers who were quick to take my money then tell me they couldn't deliver as the item was out of stock”

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Posted 10 years ago

“Absolutely superb and seamless service. Love my new Raybans! Arrived within one working day. Will definitely be back here to order more sunglasses!”

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Posted 10 years ago

“My son is so pleased with his new rayban clubmaster sunglasses, first class transaction for start to end. Many thanks. Tracy”

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Posted 10 years ago

“Perfect - speedy delivery and perfect aviators”

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Posted 10 years ago

“Fantastic, sunglasses arrived the next day. Perfect! Would highly recommend especially as they are £45 cheaper than everywhere else!”

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Posted 10 years ago

“The sunglasses came very promptly and looked just as I expected 'AMAZING' thank you for a very professional service, I shall be ordering any glasses I buy in the future from you guys, keep up the good work.”

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Posted 10 years ago

“Excellent service thank you.”

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Posted 10 years ago

“Super fast delivery!”

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Posted 10 years ago

“I was very pleased with this prompt and efficient service. The goods came in good time. I'm more than happy with my purchase and will definately be coming back in the future. Thank you very much, your happy customer.”

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Posted 10 years ago

“The services was brilliant , I received the sunglasses after one day and I love them . I definetly purchase again from you”

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Posted 10 years ago

“Really happy with the ray bans Justin's I ordered, 100% authentic and the next day free delivery was immense, will defiantly be recommending this company, thanks again!!”

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Posted 10 years ago

GlassesNow is rated 4.8 based on 884 reviews