Global Cutlery USA Reviews

Name: Global Cutlery USA
Address: 2319 E Gladwick St, Rancho Dominguez, California
Rating: 4.64

4.6 Rating 197 Reviews

91 %

of reviewers recommend Global Cutlery USA

4.6

Based on 197 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email

Global Cutlery USA 5 star review on 28th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have been using this "favorite" knife for a few years now while visiting family and just love the way it fits in your hand, so well balanced, and the blade so sharp ... and yet no one is sharpening it! We decided to buy one for ourselves and as gifts for the cooks in our family. We may even purchase another larger chef's knife as we love it so much. You won't be disappointed! Catherine”

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Posted 6 months ago

Hi Catherine. Thank you for your comments. Enjoy!

Posted 6 months ago

“HORRIBLE COMPANY TO PURCHASE FROM !!!! NO RETURNS IF YOU HAVE TRIED THE PRODUCT AND NOT HAPPY WITH YOUR PURCHASE!!! ABSURD AMOUNT OF MONEY TO SPEND AND BE UNHAPPY WITH!!!”

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Posted 6 months ago

Hi Connie. Thank you for your feedback.

Posted 6 months ago

“Best knives ever (IMHO). Owner/operator of three restaurants. I use these every single day. The forged steel holds an edge better than any knife I've ever owned. Plan to add more to my collection.”

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Posted 6 months ago

Hi Dianne. Thank you for your comments. We are delighted to hear GLOBAL knives are performing so well in your restaurants. We look forward to helping you with more additions to your collection!

Posted 6 months ago

“Top-quality knives with a great selection of styles. Handles are easy to hold without slipping and provide excellent blade orientation. Knife balance is great. Very sharp knives.”

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Posted 7 months ago

Hi Jeff. Thank you for your comments! We are glad to hear that you are enjoying GLOBAL knives and that they meet your expectations in terms of quality, handling, and sharpness. Happy cooking!

Posted 6 months ago

“Best cutlery on the market.”

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Posted 7 months ago

Hi Cornelius. Thank you for your comment. Enjoy!

Posted 6 months ago

“Global makes the best cheese knife on the market!”

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Posted 7 months ago

Hi Stuart. The best cheese knife that there will ever be! Enjoy!

Posted 7 months ago

“Love my new knife”

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Posted 7 months ago

Hi Judith. We're glad to hear you love the knife! Enjoy!

Posted 7 months ago

“We just purchased our second knife and we love as much as our first. Easy for my relatively small hands and very sharp. Great knives at equally great price”

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Posted 7 months ago

Hi Antonia. Thank you for your comments. Enjoy!

Posted 7 months ago

“Awful customer service, unprofessional company”

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Posted 7 months ago

Hi Benjamin. It seems you were assisted by our Customer Care team. You did not want to return the damaged item received for a replacement. Should you have additional questions, please contact our Customer Care team by calling our toll-free number at (877) 772-5467. Our Customer Care team is available Monday – Friday, 8am – 5pm (PST).

Posted 7 months ago

“Website easy to navigate and find what I needed. Easy transaction and good communication throughout. Definitely a recommended online retailer: I will be a repeat customer!”

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Posted 7 months ago

Hi DeVeaux. Thank you for your feedback!

Posted 7 months ago

“Excellent assortment of cutlery at reasonable prices. Easy navigation and payment. Recommended”

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Posted 8 months ago

Hi Barry. Thank you for your feedback. Enjoy!

Posted 8 months ago

“They are a scam. I have two reasons for saying so, one being the product does not work as advertised. yes it will make a dull knife sharper but no, it will not turn it into the "kitchen razor" they show in the advertisment. And two, they will not accept a return if the product has been used. This is particularly telling for its in-your-face stupidity.”

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Posted 8 months ago

Hi James. Thank you for your feedback. It seems you were assisted by our Customer Care team. Per our Return Policy, merchandise must be unused to qualify for a refund. Should you have additional questions, please contact our Customer Care team.

Posted 8 months ago

“Knife gets stains immediately even if I thoroughly clean and dry.”

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Posted 8 months ago

Hi Mario. Thank you for your feedback.

Posted 8 months ago

“I have recently purchased a UKON 5" Vegetable Knife. I so enjoy using the knife and keep wondering why it took me so long to buy it. Good size for my small hand - Marion”

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Posted 8 months ago

Hi Marion. Thank you for your comments. Enjoy!

Posted 8 months ago

“Global knives are wicked sharp and respond well to a session with the sharpener they sell to maintain that edge. The serrated steak knives, however, are a totally different thing; they’re dull as an old hoe. I wanted something to CUT meat, not something that shreds it.”

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Posted 8 months ago

“Purchased the Osaka block set. First quality set of knives and I'm happy with them. Nicely balanced and sharp. Global has many good reviews and they appear to be the workhorse of blades in professional and home kitchens. I believe I got them at a very good price on sale. Great quality and great value. My next purchase will be a little bit bigger chef's knife: probably a 9.5"-10". Thanks for the blades!”

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Posted 9 months ago

Hi Adam. Thank you for your comments. Enjoy!

Posted 9 months ago

“Bought a 7" vegetable knife and given out experience, decided to buy a two-knife set for out daughter. At the same time, bought a more expensive Santoku knife from Japan for another daughter in Alaska. Oddly that knife shipped from Japan and arrive in Alaska two days before the Global knife make it to Montana. Shipping aside, the knives have performed admirably, and we would not hesitate to recommend their performance/quality to anyone.”

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Posted 9 months ago

Hi Kathleen. Thank you for your comments.

Posted 9 months ago

“Best knives”

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Posted 9 months ago

Hi Adam. Thank you for your comment. Enjoy!

Posted 9 months ago

“Unfortunately, the item I received arrived damaged. Manufacturing defect or something to the degree.”

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Posted 9 months ago

Hi Chad. It seems you are being assisted by our Customer Care team. Our Customer Care team requested additional photos showing the damages. They have not received a response. Should you have additional questions, please call our toll-free number at (877) 772-5467, our Customer Care team is available Monday – Friday, 8am – 5pm (PST).

Posted 9 months ago

“This is my third purchase of your knives! Love how they handle, also purchased a set as a gift, who absolutely loved them.”

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Posted 10 months ago

Hi Yolanda. Thank you for your comments. Enjoy!

Posted 10 months ago

Global Cutlery USA is rated 4.6 based on 197 reviews