Global Cutlery USA Reviews

Name: Global Cutlery USA
Address: 2319 E Gladwick St, Rancho Dominguez, California
Rating: 4.64

4.6 Rating 197 Reviews

91 %

of reviewers recommend Global Cutlery USA

4.6

Based on 197 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email

Global Cutlery USA 5 star review on 28th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely love these knives. Superb quality. Good balance in the hand. Only wish I had bought more.”

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Posted 2 years ago

Hi Keith. Thank you for your comment. Happy cooking!

Posted 2 years ago

“Got 3 knives and love them. 6” chef knife was perfect for my small hand. What a difference good knives make!”

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Posted 2 years ago

Hi Karen. Thank you for your comment. Happy cooking!

Posted 2 years ago

“beautiful weight and handling”

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Posted 2 years ago

Hi John. Thank you for your comment. Happy cooking!

Posted 2 years ago

“Amazing knife, highly recommended”

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Posted 2 years ago

Hi David. Thank you for your comment. Happy cooking!

Posted 2 years ago

“Important, since I made this order, I keep receiving virus email. It’s like if my email was share with others while buying on your website. Please review and take action on that important matter. Thank you.”

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Posted 2 years ago

Hi Michael. Thank you for your feedback. The matter has been forwarded to the appropriate team for review.

Posted 2 years ago

“Great product. Great service.”

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Posted 2 years ago

Hi Clifford. Thanks for your comments. Enjoy!

Posted 2 years ago

“Excellent product and delivery time was fast! Will buy all my future cutlery from Global!”

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Posted 2 years ago

Hi Eydie. Thanks for your comments. Enjoy!

Posted 2 years ago

“I have Global knives at home, but I just purchased a full set for my commercial catering business. They are a joy to use! So sharp and they cut so easily and cleanly. The Global sharpening tool will help my team keep that edge honed. Their smooth design means easy cleaning. I love Global knives. A great value for the quality of these chef grade knives”

Global Cutlery USA 5 star review on 21st January 2023

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Posted 2 years ago

Hi Paula. Thanks for your comments. Love the photo. Enjoy!

Posted 2 years ago

“Product arrived on time. The knife is great quality. We are very happy. Thanks.”

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Posted 2 years ago

Hi Victoria. Thanks for your comments. Enjoy!

Posted 2 years ago

“The website does not provide customers the option to change mailing and billing information when entered. The website should ask customers to verify information after entering and allow them to cancel purchases at any time. I ordered the knife block pad- 10 slots twice and returned the first one ordered. I called customer service today and was informed that a number should have been requested to return the unopened purchase and in 4 to 6 weeks I may receive a refund.”

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Posted 2 years ago

Hi Warren. Thank you for your feedback.

Posted 2 years ago

“Best knives I've ever owned. Makes cooking more enjoyable. The knife block is a great size, and the angle that the knives sit makes it easy to remove the knives while being able to fit on a countertop beneath cupboards.”

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Posted 2 years ago

Hi April. Thank you for your comment. Happy cooking!

Posted 2 years ago

“Wonderful addition to any kitchen. Lightweight and feel great in the hands. A good set of knives are worth the investment.”

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Posted 2 years ago

Hi Beth. Thank you for your comment. Happy cooking!

Posted 2 years ago

“Wonderful Knives 5 stars !!!!! I will be buying more to complete the set.”

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Posted 2 years ago

Hi Matthew. Thank you for your comment. Enjoy!

Posted 2 years ago

“Bought my son the classic G-2 Chef's knife a few months back and just got him the Classic 7" Santoku Knife. He loves them. You can pay more for some other brand but you can't buy a better knife. The 2 Stage ceramic sharpener addition was nice.”

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Posted 2 years ago

Hi Alan. Thank you for your comment. Happy cooking!

Posted 2 years ago

“This review is not for the quality of the product but for their customer service experience. They provide little to no information on how to return their item. There is no invoice included with the purchase, the email noted on their website is non-functioning and was Undeliverable, their chat request is not really a chat and when I finally found a phone number where a human being would answer, they were very unaccommodating in making sure I had something to be able to return it after I printed out an invoice with no return, postage paid by them. Bottom line, you better like the item as returning it was a part time job!”

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Posted 2 years ago

Hi Kelly. We appreciate your feedback. If in the future, you would like to return a product, we have included the link to the Return policy for your convenience. (https://www.scanpan.com/warranty-and-returns) Alternatively, you can access the information via the link labelled 'Warranty and Returns' on the home page. We're glad that our Customer Care team was able to assist you.

Posted 2 years ago

“Ordered a knife for my daughter's boyfriend for Christmas just getting into the restaurant industry as a starting shelf The knife was delivered to the wrong address somehow But when I called customer service they straightened it all out sent me a knife I had it in 2 days the knife is great everybody's happy thanks to global cutlery for being fantastic and having great customer service”

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Posted 2 years ago

Hi Darrin. Thank you for your comment. We're happy to know that our Customer Care team was able to assist you.

Posted 2 years ago

“Frustrated. I never received the knives. Three attempted deliveries were made by FED EX and no one was there to sign for them, so they were returned to GLOBAL. When will I receive a refund?”

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Posted 2 years ago

Hi Lee. We're sorry you didn't receive your item. Our Customer Care team will process the refund within the week. You will receive an email confirming that a refund has been issued to your original form of payment.

Posted 2 years ago

“Beautifully made!”

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Posted 2 years ago

Hi Terry. Thanks for your comment. Enjoy!

Posted 2 years ago

“Please change my name to Tracy . I mailed the gift for my sister to Brittany. The next email that I get that says Brittany I will unsubscribe and block your emails. Thanks Happy holidays”

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Posted 2 years ago

Hi Tracy. Thanks for your comment. When the order was originally placed it was placed with the name Brittney as both the shipper and recipient. The order shipped 12/1, so at this time the information cannot be changed.

Posted 2 years ago

“best knives in our kitchen!”

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Posted 2 years ago

Hi Jason. Thanks for your comment. Enjoy!

Posted 2 years ago

Global Cutlery USA is rated 4.6 based on 197 reviews