Global Cutlery USA Reviews

Name: Global Cutlery USA
Address: 2319 E Gladwick St, Rancho Dominguez, California
Rating: 4.63

4.6 Rating 168 Reviews

90 %

of reviewers recommend Global Cutlery USA

4.6

Based on 168 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email

Global Cutlery USA 5 star review on 16th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website easy to navigate and find what I needed. Easy transaction and good communication throughout. Definitely a recommended online retailer: I will be a repeat customer!”

Helpful Report

Posted 3 months ago

Hi DeVeaux. Thank you for your feedback!

Posted 3 months ago

“Excellent assortment of cutlery at reasonable prices. Easy navigation and payment. Recommended”

Helpful Report

Posted 3 months ago

Hi Barry. Thank you for your feedback. Enjoy!

Posted 3 months ago

“They are a scam. I have two reasons for saying so, one being the product does not work as advertised. yes it will make a dull knife sharper but no, it will not turn it into the "kitchen razor" they show in the advertisment. And two, they will not accept a return if the product has been used. This is particularly telling for its in-your-face stupidity.”

Helpful Report

Posted 4 months ago

Hi James. Thank you for your feedback. It seems you were assisted by our Customer Care team. Per our Return Policy, merchandise must be unused to qualify for a refund. Should you have additional questions, please contact our Customer Care team.

Posted 4 months ago

“Knife gets stains immediately even if I thoroughly clean and dry.”

Helpful Report

Posted 4 months ago

Hi Mario. Thank you for your feedback.

Posted 4 months ago

“I have recently purchased a UKON 5" Vegetable Knife. I so enjoy using the knife and keep wondering why it took me so long to buy it. Good size for my small hand - Marion”

Helpful Report

Posted 4 months ago

Hi Marion. Thank you for your comments. Enjoy!

Posted 4 months ago

“Global knives are wicked sharp and respond well to a session with the sharpener they sell to maintain that edge. The serrated steak knives, however, are a totally different thing; they’re dull as an old hoe. I wanted something to CUT meat, not something that shreds it.”

Helpful Report

Posted 4 months ago

“Purchased the Osaka block set. First quality set of knives and I'm happy with them. Nicely balanced and sharp. Global has many good reviews and they appear to be the workhorse of blades in professional and home kitchens. I believe I got them at a very good price on sale. Great quality and great value. My next purchase will be a little bit bigger chef's knife: probably a 9.5"-10". Thanks for the blades!”

Helpful Report

Posted 4 months ago

Hi Adam. Thank you for your comments. Enjoy!

Posted 4 months ago

“Bought a 7" vegetable knife and given out experience, decided to buy a two-knife set for out daughter. At the same time, bought a more expensive Santoku knife from Japan for another daughter in Alaska. Oddly that knife shipped from Japan and arrive in Alaska two days before the Global knife make it to Montana. Shipping aside, the knives have performed admirably, and we would not hesitate to recommend their performance/quality to anyone.”

Helpful Report

Posted 4 months ago

Hi Kathleen. Thank you for your comments.

Posted 4 months ago

“Best knives”

Helpful Report

Posted 4 months ago

Hi Adam. Thank you for your comment. Enjoy!

Posted 4 months ago

“Unfortunately, the item I received arrived damaged. Manufacturing defect or something to the degree.”

Helpful Report

Posted 5 months ago

Hi Chad. It seems you are being assisted by our Customer Care team. Our Customer Care team requested additional photos showing the damages. They have not received a response. Should you have additional questions, please call our toll-free number at (877) 772-5467, our Customer Care team is available Monday – Friday, 8am – 5pm (PST).

Posted 5 months ago

“This is my third purchase of your knives! Love how they handle, also purchased a set as a gift, who absolutely loved them.”

Helpful Report

Posted 5 months ago

Hi Yolanda. Thank you for your comments. Enjoy!

Posted 5 months ago

“Great knives & very sharp. The lady loves them.”

Helpful Report

Posted 6 months ago

Hi Sheraz. Thank you for your comments. Enjoy!

Posted 6 months ago

“It's a servicable knife.”

Helpful Report

Posted 6 months ago

Hi Eric. Thank you for your comment. Enjoy!

Posted 6 months ago

“I bought my first Global knife 15 years ago and have used nothing else since. I added to my collection over the years. Sleek, sharp and comfortable.”

Helpful Report

Posted 6 months ago

Hi Joyce. Thank you for your comments. Enjoy!

Posted 6 months ago

“Love love the quality of my knives plus shipping is so fast!! Extremely happy”

Helpful Report

Posted 6 months ago

Hi Vanessa. Thank you for your comments. Enjoy!

Posted 6 months ago

“Great knives without the associated cost. I was given one a few years ago and loved it so much that I have now bought some as gifts for family. One never knows what’s difference good knives make until you experience good knives after using other knives. Global, thanks for making good knives more affordable.”

Helpful Report

Posted 8 months ago

Hi Becky. Thank you for your comments. Enjoy!

Posted 7 months ago

“Knives and sharpener have exceeded reputation and expectations.”

Helpful Report

Posted 8 months ago

Hi Bob. Thank you for your comments. Enjoy!

Posted 7 months ago

“I love my Global chefs knife . (I also got one for a friends ) first is just the beauty of it. I’m a retired art professor ( sculpture ) . I saw the knives and just thought they were elegant, stunning design .of course now I like it for the way it handles. It has enough heft and it balances in the hand. I love it .”

Helpful Report

Posted 8 months ago

Hi Von. Thank you for your comments. Enjoy!

Posted 7 months ago

“The knife may be good, i really dont know because its been impossible to get them. My delivery went back to the store due to a problem with delivery, when i asked to change the direction, they never do it, fedex told me they dont have it so…ive paid for something that i dont have”

Helpful Report

Posted 9 months ago

Hi Natalio. It seems you were assisted by our Customer Care team. Should you have additional questions, please contact our Customer Care team by emailing us at web-inquiries@scanpan.com or by calling our toll-free number, (877) 772-5467. Our team is available Monday – Friday, 8am – 5pm (PST).

Posted 8 months ago

“My husband is delighted with his Christmas gift of three Global knives.”

Helpful Report

Posted 9 months ago

Hi Christina. Thank you for your comments. We are glad to hear your husband enjoyed his gift!

Posted 9 months ago

Global Cutlery USA is rated 4.6 based on 168 reviews