Global Edulink Reviews

Name: Global Edulink
Address: Global EdulinkCityPoint1 Ropemaker Street, Global EdulinkCityPoint1 Ropemaker Street, United Kingdom
Rating: 4.82

4.8 Rating 1,175 Reviews

98 %

of reviewers recommend Global Edulink

Company Reviews

Questions

Metrics

4.8

Based on 1,175 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

020 8609 8200

Email:

info@globaledulink.co.uk

Location:

Global EdulinkCityPoint1 Ropemaker Street,
Global EdulinkCityPoint1 Ropemaker Street
United Kingdom
EC2Y 9HU

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very accommodating,helpful and Very good customer service as well!”

Helpful Report

Posted 5 years ago

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. - Global Edulink Support Team

Posted 5 years ago

“Very helping and informative.....”

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Posted 5 years ago

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. - Global Edulink Support Team

Posted 5 years ago

“all good, would recommend...”

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Posted 5 years ago

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. - Global Edulink Support Team

Posted 5 years ago

“Excellent customer support service and informative material.”

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Posted 5 years ago

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. - Global Edulink Support Team

Posted 5 years ago

“Excellent course and very informative. I would recommend this to anyone wanting to learn a basics of data Analysis.”

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Posted 5 years ago

“Great experience of learning Level 3 AET course with Steve Fearber at classroom. His teaching method very impressive and highly engaging with learners and built good classroom learning environment. I highly recommend Global edulink's AET class.”

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Posted 5 years ago

“I had a problem log-in to the course and the representative helped me to get the right password In no time at all. Thank you!”

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Posted 5 years ago

“I have had the very worst customer service ever I have been speaking to one of their representatives who didn't want to assist me in query and he hung up furthermore I have written them two followup email and still response. I then checked to see if they were bogus with Companies house, they or should I say he since once one person appears to be running the entire operation must be completely drowning in queries and so with a director bearing the following name WEERAKKODY ARACHCHIGE, Rushan Madusanka I am not surprised at their level of service at all.”

Helpful Report

Posted 5 years ago

“I submitted my assignment on 10th April 2019. I was told 3-4 weeks for results - sent several emails, only one was answered on 12 April by Anthony Robinson. Emailed again, to request refund for other course I enrolled on, at end of April. This is Level 7 CMI Diploma Strategic Management & Leadership. Still no response! Quick to email log ins, starter emails, but payment receipts, assignment submission acknowledgements - tutor contact - all very slow. I had to ask and complain before I heard anything. One guy, Anthony Robinson used to email me back - now since I submitted my assignment, after that initial email to say it will be 3-4 weeks, not had a single reply! It’s all falling on deaf ears now! Called the support line. Was told tutor ‘Philippe’ would email me my results that day. This was mid May. Not heard anything!! After sales service is next to non-existent!! Very distressing experience this - all I want is guidance for my results, which I believed to be automatic!!! Do not use!!! Moreover, the dashboard hasn’t even updated itself to say CMI the Level 6 Award in Management and Leadership I completed - has been completed and submitted. It’s almost end of May! I don’t know how to get a response out of these people or regular support! Very disappointing! I hope to get my refund for my Level 7 Diploma I am doing, and do it elsewhere! I hope the next ‘CMI approved centre’ is a bit more efficient and effective!”

Helpful Report

Posted 5 years ago

Dear Mrs A Bohorun, First and foremost, we are extremely sorry for the inconvenience that this may have caused you. Your above review has been treated with high priority, we have sent an e-mail regarding this. Thank you for bringing this to our attention, and once again, we apologise for the unpleasant experience. Best Regards, Global Edulink - Support Team.

Posted 5 years ago

“The course was easy to follow and work through at my own pace, choosing which sections to do when. the final exam could have been better laid out, with headings for the different sections that the questions referred to and also less confusing questions.”

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Posted 5 years ago