“Our trainer presented with great knowledge and enthusiasm; building on the standard course material with real life examples. The Old Broad Street venue was clean and comfortable.”
“Overall I felt the training was delivered poorly. It was confusing due to so much jumping around the material, the review questions at the end of each section did not reflect what we had just covered. I feel that the training has not prepared for taking the certification exams which is concerning.”
“training course was poorly structured and lacked focus. There was very little to zero interaction and engagement between the instructor and the attendees”
“Great service from our Account Manager, Penny, making sure I had everything I needed during the booking and in the run up to my course as well as a follow up to make sure everything went well after and that I had the post course materials.”
“The instructor, Peter, was fantastic. He did an outstanding job covering the material. He presented the material in way that was easy to follow along and understand.
Karen Fincham was very professional and friendly. As a student, she was the first person I encountered when I attended the course. She set the tone for a very good week at the training center.
Good Job!”
“The lecturer was very knowledgeable and had actually used the products in real life! It was good fun, and the facilities were good and clean etc. Exactly what you would expect, thank you.”
“The course was quite shallow and didn't cover all of the material or expected content. The instructor made it feel like it was just something he had to get through”
“I have trained many times with Global Knowledge over the span of almost 20 years. My experience in the last two years is less than stellar. The instructors are decent, although the experience is terrible. By this, I mean that they constantly cancel the online sessions, in person session and when they are able to hold a class, the quality of the audio is terrible. When it comes to the labs, they still pair you up with a lab partner. This made sense when you were attending a physical class room, although online, it is a cluster! The last class I attended, there was no way for you to communicate with your lab partner without everyone hearing the conversation, which made for a less than conducive learning experience.
Due to the fact that the audio quality began poor, the replays (recorded sessions), although available for 12 months after the class are horrid!
When you mention any of this to their staff, they only read off a script that the training is dictated by Cisco, which for content is probably true, although they are unwilling to listen any longer.
I would highly recommend that you bypass the frustration of dealing with the poor quality of the training environmentI have trained many times with Global Knowledge over the span of almost 20 years. My experience in the last two years is less than stellar. The instructors are decent, although the experience is terrible. By this, I mean that they constantly cancel the online sessions, in person session and when they are able to hold a class, the quality of the audio is terrible. When it comes to the labs, they still pair you up with a lab partner. This made sense when you were attending a physical class room, although online, it is a cluster! The last class I attended, there was no way for you to communicate with your lab partner without everyone hearing the conversation, which made for a less than conducive learning experience.
Due to the fact that the audio quality began poor, the replays (recorded sessions), although available for 12 months after the class are horrid!
When you mention any of this to their staff, they only read off a script that the training is dictated by Cisco, which for content is probably true, although they are unwilling to listen any longer.
I would highly recommend that you bypass the frustration of dealing with the poor quality of the training environment”
