“I have attended an ITIL Foundation course recently.
The course teacher, Kevin Shaw has been amazing and he really strives so the people understand the concepts of the course.”
“CCIE - Written course - London Old Broad Street
1. Late starting the training every day.
2. Early Finishing every day16:15 – 16:30, we should be training until 17:00 as agreed, if it was a Friday then yea I would fully understand.
3. No trainer available on site after day 1.
4. Building evacuations on two different occasions due to Fire alarm testing, shouldn’t you have known about this. This was more wasted time.
5. Broken Air Conditioning, the temperature was in the high twenty’s up until the afternoon of the third day.
6. No training materials provided for the first two days.
7. Constant train noises and building vibrating.
8. Unable to connect to the virtual environment for a couple of hours.
9. The projector was broken and was fixed on day three, we had to put up with a flickering screen for three days.
10. Instructor answering his door and phone during training.
11. Instructor distracted from time to time.
12. Course cancelled on day four of five.
Extremely bad experience all around. I do not recommend wasting money on any expert level courses with this company.”
“I called this company to ask them a basic question about whether they offered testing, and I was hung up on 2 times! Every time I called they treated me like I was an inconvenience. What kind of company is it that doesn't know how to treat customers!?!?”
“Training was pitched at the wrong level for the audience and planning of the event had not taken into account the requirements of the trainer and available technology. This meant that much of the content could not be done by the delegates.”
“- to much content for 2 days (needs in minimum 5 days)
- was to theoretically - more example would be helpful to compare PMI-PM and Agile-PM
- so I can't use it in my daily work”
“Throughout the 3 day course duration I didn't have access to a lap top or PC due to technical problems at the course centre meaning the course did not meet or fulfill my expectations!!”
