LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 5,589 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 5,589 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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“Excellent service. Quick and easy. Good customer care.”

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Posted 5 hours ago

“He was on time. Very professional and got right to work assembling an L shaped desk and office chair. Cleared the debris afterwards. Would use them again.”

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Posted 5 hours ago

“Kevin was right on time and did a great job.”

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Posted 7 hours ago

“Service was quick and easy to set up, and the workers who came were friendly and worked quickly and efficiently. Great service and would recommend to anyone who has items that need to be removed.”

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Posted 12 hours ago

“The guys did a good job, including with disassembly of our large double recliner sofa. Donovan was friendly and efficient and got things taken care of very satisfactorily.”

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Posted 1 day ago

“Everything went well!”

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Posted 1 day ago

“Great job”

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Posted 1 day ago

“They were on time and efficient Highly recommend! 😎”

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Posted 1 day ago

“I would recommend them. Robert Harris is flipping fabulous”

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Posted 1 day ago

“Super easy, quick, and friendly”

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Posted 1 day ago

“Excellent Service! Michael was my pick-up loader. Because I am deaf, he texted me when he was on his way and arrived in my area. It was so easy for me to communicate with him via text message. I will use them again when needed. ”

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Posted 1 day ago

“Very professional, they did an amazing job. Very nice and answered all my questions.”

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Posted 1 day ago

“Great service.”

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Posted 1 day ago

“Derrick Monet (out of Prescott Valley, AZ) was fantastic. Arrived when he said he would and was great getting the items loaded and taken away. He most certainly met or even exceeded expectations.”

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Posted 1 day ago

“Simple, straightforward booking process, adequate communication, and the loaders were quick, efficient, and very pleasant. Highly recommend.”

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Posted 1 day ago

“You didn't come between 8am and 12pm,and someone else got the refrigerator your guy came after 6pm. I paid 130.00 dollars to you for nothing what can be done about this”

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Posted 1 day ago

“Great quick service👍🏻👍🏻”

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Posted 2 days ago

“Men were curteous, professional and very careful. Would use again. Thanks guys!”

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Posted 2 days ago

“Awesome communication.Bronze was punctual ..pleasant ..and very capable . will recommend!”

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Posted 2 days ago

“Great service when moving and clearing out things. A bit pricey, I thought, but I liked that they will pickup paints, which saved me a lot of time during a busy move.”

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Posted 3 days ago

LoadUp is rated 4.6 based on 5,589 reviews