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LoadUp Reviews

4.6 Rating 5,728 Reviews
89 %
of reviewers recommend LoadUp
Company Reviews Metrics
4.6
Based on 5,728 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read LoadUp Reviews

Phone:

844-239-7711

Email:

support@goloadup.com

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Barbi Y
Verified Reviewer
“The guys were amazingly strong, careful, professional and on time!!!! They removed our old furniture with care and precision. The service received was better than I could have imagined because I worried about the difficulty of the job. No worries with LoadUp!!!! They were incredible. I will use them again and again.”
Helpful Report
Posted 1 month ago
""
Unverified Reviewer
“They said they would deliver between 8 and noon. Showed up at 4:15. The guys were great but I wasted a day waiting.”
Helpful Report
Posted 1 month ago
""
Unverified Reviewer
“Great service! Although they never answered my text.”
Helpful Report
Posted 1 month ago
"Jan"
Unverified Reviewer
“This is the third time I have used LoadUp and each time the help is pleasant and kept me updated to their arrival. They have all done excellent work without any complications or damage. The service is price competitively if not less expensive than other services. I appreciate all the hard work. đŸ™‚”
Helpful Report
Posted 1 month ago
"Leslie E
Unverified Reviewer
“Did a great job in getting the washer and dryer out. My house is really small, so not much room to move.”
Helpful Report
Posted 1 month ago
""
Verified Reviewer
“The 2 guys were very professional and polite. I will use your company in the future!! Outstanding service. Thank you very much. Terry”
Helpful Report
Posted 1 month ago
""
Verified Reviewer
“Austin was friendly, on-time, and worked quickly to get everything out the door.”
Helpful Report
Posted 1 month ago
""
Unverified Reviewer
“Very good price. The movers were great. My issue- miscommunication through the app. My text/email received delivery day included the driver, his number & my pick up time 12-4, however it also stated your driver is on the way. I tried the number 3x it went to VM each time. I called customer service they could not reach the driver but reassured me that my items would be taken between 12-4. The workers arrived as scheduled but I did not receive a call 30 minutes ahead as stated in the app.”
Helpful Report
Posted 1 month ago
"Coeur D
Unverified Reviewer
“Super impressed by the professional handling from the order to the crew that picked up. Chris and his crew from Coeur d’Alene were exceptionally professional. They had to change the pick up time from morning to afternoon, but communicated with me and were there on time for the afternoon slot. I would definitely recommend this service as their price was better than anyone else that I called.”
Helpful Report
Posted 1 month ago
""
Unverified Reviewer
“They did a good job in picking up my table and chairs. Which I appreciate.”
Helpful Report
Posted 1 month ago
""
Unverified Reviewer
“Very good price. The movers were great. My issue- miscommunication through the app. My text/email received delivery day included the driver, his number & my pick up time 12-4, however it also stated your driver is on the way. I tried the number 3x it went to VM each time. I called customer service they could not reach the driver but reassured me that my items would be taken between 12-4. The workers arrived as scheduled but I did not receive a call 30 minutes ahead as stated in the app.”
Helpful Report
Posted 1 month ago
""
Unverified Reviewer
“They did a good job in picking up my table and chairs. Which I appreciate.”
Helpful Report
Posted 1 month ago
""
Unverified Reviewer
“No problems what so ever! They quickly found my appartment door which is complicated for many delivery services. Quick and strong, they picked up my couch as promised. Also very friendly. Thank you loadup!”
Helpful Report
Posted 1 month ago
""
Unverified Reviewer
“Excellent service! On time, quickly remove d items including upstairs. The men were both polite and professional.”
Helpful Report
Posted 1 month ago
"Dorothy S
Unverified Reviewer
“The gentlemen were professional and efficient.”
Helpful Report
Posted 1 month ago
"Henry"
Unverified Reviewer
“Excellent service. The company provided frequent updates from start to finish, the staff were friendly and courteous, and the job was done with care. Great company and will continue to use their services when in need. A thank you to Tello and his colleague who tackled the job effectively despite the gloomy New England weather. Thanks LoadUp.”
Helpful Report
Posted 1 month ago
""
Unverified Reviewer
“Very easy to work with!”
Helpful Report
Posted 1 month ago
"Susan"
Unverified Reviewer
“Fast and efficient Clean and friendly Low cost Excellent Service!”
Helpful Report
Posted 1 month ago
""
Unverified Reviewer
“Total professional service!”
Helpful Report
Posted 1 month ago
""
Unverified Reviewer
“Both gentlemen were polite and efficient Thank you”
Helpful Report
Posted 1 month ago
LoadUp is rated 4.6 based on 5,728 reviews
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