LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 5,609 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 5,609 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Write Your review

Tell us how LoadUp made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The gentlemen were terrific!!! I showed them the items to be removed and presto! it was gone!!! 👏🏻👍🏻”

Helpful Report

Posted 8 months ago

“Excellent, on time, great communication, and unlike other companies the price was upfront, no surprises!”

Helpful Report

Posted 8 months ago

“The installer Jamel was punctual and courteous—he even knew trivia about the chair he was assembling for me! I was pleased!”

Helpful Report

Posted 8 months ago

“Fast service. Setup appointment the night before. They were prompt and efficient. We will use this company again.”

Helpful Report

Posted 8 months ago

“They were very kind and friendly people. They did their work professionally and expeditiously. We were very impressed and grateful for their service.”

Helpful Report

Posted 8 months ago

“Fast and efficient”

Helpful Report

Posted 8 months ago

“Excellent crew!”

Helpful Report

Posted 8 months ago

“Super good people alot cheaper than a certain 1-800 group”

Helpful Report

Posted 8 months ago

“Left a huge huge mess in my driveway. I paid way too much for one item to be picked up and then come home to a huge mess. Extremely disappointed in the service.”

Helpful Report

Posted 8 months ago

“Fast, friendly and efficient! Great service!!”

Helpful Report

Posted 8 months ago

“Daniel and his teammate were awesome in getting rid of my broken down R6 Yamaha motorcycle. Gathered it out the garage and loaded with care on there trailer. Thanks for the wonderful smooth easy going service that they both provided.”

Helpful Report

Posted 8 months ago

“Jake and his partner were very professional and communicative. They were quick and efficient!! I will definitely use this company again!! Thank you so much!!! Job well done!!”

Helpful Report

Posted 8 months ago

“Mostly satisfied!”

Helpful Report

Posted 8 months ago

“Do not use this company. They tried to double the cost of my job after I had already paid by misrepresenting what constitutes a medium swingset. Because mine was outside, had a small slide, and was made of wood, they claimed it was a play structure that incurred $500 more fees even though the definition of medium swing set on their website includes a slide and states nothing about whether it can be wooden or not. When I refused to pay that amount and cancelled 5 days before pickup, they charged a 20% cancellation fee.”

Helpful Report

Posted 8 months ago

“Good communications, excellent, service. Nancy and Wayne , drivers, were friendly and efficient! well done!”

Helpful Report

Posted 8 months ago

“Tim and his assistant were great. Arrived during the stated time period and were quick and efficient. Would highly recommend them.”

Helpful Report

Posted 8 months ago

“These guys were unbelievably very fast, careful and so respectful. I would definitely recommend load up to anyone who needs product to be picked up.”

Helpful Report

Posted 8 months ago

“The team arrived on time and were very professional and friendly. They did a good job setting up the new bed.”

Helpful Report

Posted 8 months ago

“Fast, polite, and courteous. 5 out of 5 stars, will recommend to others.”

Helpful Report

Posted 8 months ago

“I was extremely impressed with the service. Michael called to inform me that they were 15 minutes away. He arrived on time, efficiently removed a large cabinet and a loveseat. He was friendly and took great care not to damage anything while moving the items. I will definitely use LoadUp again, and will recommend them to all my friends. Excellent experience!”

Helpful Report

Posted 8 months ago

LoadUp is rated 4.6 based on 5,609 reviews