LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 5,613 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 5,613 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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“These guys are terrific Highly recommended”

Helpful Report

Posted 11 months ago

“As a Realtor, its important to work with companies that are ethical and trustworthy. These guys responded promptly and the pricing was on point. They have my business and I refer them to my clients.”

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Posted 11 months ago

“Service, reliability, and communication are all a 5 star. Price was very high, so I downgraded overall to 4 stars. I would use again for items too difficult for me to haul away”

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Posted 11 months ago

“They did a fantastic job! They were timely, very polite and were great at communicating arrival time. I would recommend them and would definitely use their services again”

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Posted 11 months ago

“Very polite and efficient!”

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Posted 11 months ago

“Wonderful attitude of the hardworking service people … great job!”

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Posted 11 months ago

“Could not be any happier with the LoadUp crew. Arrived on time. Professional. Friendly. Highly recommend!”

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Posted 11 months ago

“Could not be any happier with the LoadUp crew. Arrived on time. Professional. Friendly. Highly recommend!”

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Posted 11 months ago

“Excellent service. Polite and careful people arrived on time. Kept me updated on arrival. Very pleased and would definitely recommend”

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Posted 11 months ago

“Bryan was the best. Arrived on time, which was amazing due to bad weather, careful, clean, professional and fast. Will definitely work with him again.”

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Posted 11 months ago

“Had a used mattress picked-up. Great communications from order confirmation to pickup statuses.”

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Posted 11 months ago

“He was extremely helpful!”

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Posted 11 months ago

“John was great! Nice guy and very speedy.”

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Posted 11 months ago

“The worker they sent was fantastic. Highly recommend they're services.”

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Posted 11 months ago

“I'm extremely happy with the services provided by LoadUp. Scheduling was a breeze, as was finding out how much the total cost would be. The date/time of pickup was clearcut and well defined, which made it much easier to have the items waiting outside to be picked up. When the team arrived to pick up, they were efficient and handled the task easily. In all, I am immensely happy with the service and so glad to know that this exists in my area, as I'm sure that I'll be utilizing this service again.”

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Posted 11 months ago

“You sent one guy with a Honda Ridgeline to remove a king size mattress and a 65 inch tv. Both of which I had to help move and load. Totally unprofessional. I paid $175 for this "service". I will not use this company ever again.”

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Posted 11 months ago

“The team has very good communication. Traffic impacted arrival time a bit, but they were quick to inform us of the slight delay. They safely removed a safe weighing around 1,250 lbs and were very professional.”

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Posted 11 months ago

“Incredible help - Garvi was the best!”

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Posted 11 months ago

“My pickup driver, Brian, was PHENOMENAL! He was beyond pleasant, extremely courteous and polite, professional and a genuinely nice guy! Someone I'd like to go out and have a few beers with! Hey Load Up, you'd better make Brian a supervisor in charge of training and give him a much deserved RAISE AND PROMOTION!”

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Posted 11 months ago

“no problem with pickup nice man picked up, good experience”

Helpful Report

Posted 11 months ago

LoadUp is rated 4.6 based on 5,613 reviews