LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 5,635 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 5,635 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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“Kyle &helper lift heavy mattress easily, efficiently& professionally. Only issue was App doesn’t allow specific description of donation.”

Helpful Report

Posted 1 year ago

“This company should be everyone's first choice. I can not express truly how amazing the customer service is, how friendly and respectful the employees are and the top quality professionalism I have seen first hand. My wife and I from today on will only ever use this company. Truly for the quality of service no one can beat them.”

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Posted 1 year ago

“Great service from beginning to end!! The guys picking up were very kind and respectful!!”

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Posted 1 year ago

“We had a lot of stuff to be picked up. They didn't complain. They carried everything down to their truck and went on their way home. Very nice men. We gave them a $30 tip for each of them, because they were outstanding with their work.”

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Posted 1 year ago

“The two men that came out to deliver and setup my avocado bedframe did a wonderful job! They were very professional and knew exactly what they were doing and made fast work of it. They did not scuff or mar my walls or the material on the bedframe. the previous company that was hired to do the job **cape cargo** did a horrible job. the company only sent one driver that did not know how to assemble the frame. he unpacked it in his truck and not only got my frame dirty but dropped it and it did not work properly. when I called the dispatcher at that company and wanted to know why only 1 delivery person was sent when it was scheduled for 2 people, he advised me they did not want to pay for a two man job!!! Do not use ***CAPE CARGO*** delivery company. They are not white glove service people. I would 100% recommend ***LOADUP*** for any delivery options.”

Helpful Report

Posted 1 year ago

“The team was courteous and efficient, and took great care not to damage the walls and stairway of our house. Excellent work!”

Helpful Report

Posted 1 year ago

“Rick, was very polite, respectful, and prompt. He and his helper, worked fast and efficiently. I would utilize his services again.”

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Posted 1 year ago

“Prompt and courteous….. will definitely use this ssrvice again”

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Posted 1 year ago

“Great works”

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Posted 1 year ago

“Timely, competent, and courteous. Will use them again.”

Helpful Report

Posted 1 year ago

“Cost more than I thought it would to try to keep the box springs and mattress out of landfill would like to b dropped off myself”

Helpful Report

Posted 1 year ago

“Quick & easy”

Helpful Report

Posted 1 year ago

“Very courteous and polite. Great service.”

Helpful Report

Posted 1 year ago

“It took little time to load the item up, neat and clean was trailer, truck, and loaders.”

Helpful Report

Posted 1 year ago

“Quick, friendly, professional, and right on time!”

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Posted 1 year ago

“They were prompt. Worked quickly and efficiently. Good guys!”

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Posted 1 year ago

“The Load Up crew was quick, friendly and professional. I had items in my backyard and garage and they were in and out within 1.5 hours.”

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Posted 1 year ago

“They did a great job! They were very careful not to damage anything moving the furniture out.”

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Posted 1 year ago

“Very easy to schedule, reasonably price. The loader was incredibly pleasant, hard worker, removed everything we asked for, safely. We would definitely use them again.”

Helpful Report

Posted 1 year ago

“I’m so pleased with the way things went! Easy to request service, easy to confirm pickup schedule, and the loader was just so pleasant and efficient. This service isn’t cheap, but when you have no one to help, this service is a god send.”

Helpful Report

Posted 1 year ago

LoadUp is rated 4.6 based on 5,635 reviews