LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 5,616 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 5,616 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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“I needed large furniture moved quickly before new furniture arrived. Movers arrived on time, were professional and quick. I will definitely use again and will tell all my friends to use them.”

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Posted 1 year ago

“Good communication before and during, timely and efficient. Very professional, I would use again!”

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Posted 1 year ago

“Good communication before and during, timely and efficient. Very professional, I would use again!”

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Posted 1 year ago

“Although I never heard of your services, I had a big problem and you solved it for me—and with amazing communication, promptness, efficiency and a very personable driver. Well done!!!”

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Posted 1 year ago

“Our pick up was timely and Efficient. I was notified at every step so we never wondered when. He had the old bed loaded before I could even greet him. And he went out of the way to Wish us a Merry Christmas.”

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Posted 1 year ago

“Great service and quick removal”

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Posted 1 year ago

“Fast & easy process; Excellent customer service; worth the paying fee = hassle-free!”

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Posted 1 year ago

“Very pleased! The two gentlemen were very neat in appearance, well dressed and very courteous. Left the house in good order. I am 100% happy!”

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Posted 1 year ago

“Very pleased! The two gentlemen were very neat in appearance, well dressed and very courteous. Left the house in good order. I am 100% happy!”

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Posted 1 year ago

“Scheduling with LoadUp was very easy. I picked the day and time frame. I chose morning. Communication was wonderful! They texted me several times to update me on status and told me what driver was going to arrive. They texted once the job was complete. Everything was picked up as scheduled. I had a big item and several contractor size bags that were heavy. No mess left. Would hire again!”

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Posted 1 year ago

“Two young men who moved my couch were great. The process of keeping me informed was very good. I had some trouble early on getting the appointment set up, but Load Up has a first class customer support service that got me through the process. Would definitely recommend.”

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Posted 1 year ago

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Posted 1 year ago

“Michael and crew were awesome. Professional, fast, and curious. Couldn’t have gone any better!”

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Posted 1 year ago

“Great service!! Fast and friendly. Thank you!!”

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Posted 1 year ago

“They were amazing, very compassionate, very understanding and quick to do what they came to do. They're amazing human beings”

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Posted 1 year ago

“Onye was very energetic and positive in assembling my recliner and was able to do it all by himself. He is a very strong person and could do the same as two people. He is a keeper. Mr Herbert S. Swanson.”

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Posted 1 year ago

“Outstanding service! I will definitely be calling them back to help with other projects. Highly recommend!!”

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Posted 1 year ago

“Wonderful service from beginning to end.”

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Posted 1 year ago

“Very polite people, several texts and calls of communication and on time pick up, professional”

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Posted 1 year ago

“EXCELLENT! all was done expertly, professionally and both men were personable! Couldn't ask for a better service! Thank you, Dr. M”

Helpful Report

Posted 1 year ago

LoadUp is rated 4.6 based on 5,616 reviews