LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 5,615 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 5,615 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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“The guys were great! Showed up on time and everything was great!!!”

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Posted 1 year ago

“The guys were great! Showed up on time and everything was great!!!”

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Posted 1 year ago

“Quick and efficient, loader was a nice and helpful at loading my items.”

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Posted 1 year ago

“its pouring rain, these guys came and the 1st thing dude said to his partner was wipe your feet before you enter, well damm call me impressed bc thats 1 thing lacking in industry today common courtesy. they were courteous, they were polite and handled business in like 5 mins, probably took them longer to get here, but it was much appreciated. those guys were on point!!”

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Posted 1 year ago

“On time and quickly completed. Thanks.”

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Posted 1 year ago

“The men were pleasant and professional. Absolutely pleased and will use LoadUp again. Thank you for a stellar job!”

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Posted 1 year ago

“The men were pleasant and professional. Absolutely pleased and will use LoadUp again. Thank you for a stellar job!”

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Posted 1 year ago

“Charles and his partner did a fantastic job! Polite, courteous, and efficient. Thank you so much for your help!”

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Posted 1 year ago

“Excellent service. Thank You much.”

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Posted 1 year ago

“We are very pleased with LoadUp's very professional, friendly, fast serviceervice.and reasonable price.”

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Posted 1 year ago

“They were so friendly, right on time, loaded everything onto their truck(we don’t know how, but they did!) and very helpful.”

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Posted 1 year ago

“They were so friendly, right on time, loaded everything onto their truck(we don’t know how, but they did!) and very helpful.”

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Posted 1 year ago

“Wonderful communication with LoadUp. My driver, Blaine Whitehouse was outstanding. He was prompt, professional, and extremely good with moving everything. I could not be more pleased with the service. Wonder job.”

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Posted 1 year ago

“Michael came from Loadup within the scheduled window. Him and his crew member was very courteous and quick and efficient getting the items picked up. The price was very reasonable. I would use them again in the future!”

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Posted 1 year ago

“excellent service, pedro was outstanding and very professional.”

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Posted 1 year ago

“On time, did the removal quickly and with no fuss. Was Friendly and upbeat! Thanks for the service. LJP”

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Posted 1 year ago

“Excellent service and On-time pickup.”

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Posted 1 year ago

“Very dissatisfied. They did not honor their quoted price and the driver wanted a lot more money. I think the drivers get paid directly which is why everyone says its impossible to get a refund from loadup. Please dont get cheated like I did. Hire someone else and dont do biz with loadup.”

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Posted 1 year ago

“They made the whole process very easy. Called me beforehand and let me know when they would there to pick up my old couch and stuck to it. Highly recommend.”

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Posted 1 year ago

“Great Service would usew them again”

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Posted 1 year ago

LoadUp is rated 4.6 based on 5,615 reviews