LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 5,332 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 5,332 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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“They were efficient with communication. They missed my time window but they were very apologetic and kind. Great service!”

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Posted 4 months ago

“Samuel was great. On time & fast. Professional.”

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Posted 4 months ago

“Blaine was excellent, nice to talk with someone who is happy to help people. I have tried other furniture removal companies but like them customer service!”

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Posted 4 months ago

“Samuel was great. On time & fast. Professional.”

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Posted 4 months ago

“Professional, polite , fast service. We call on you in the future.”

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Posted 4 months ago

“Personal arrived on time,plus gave me a text before pick up. Excellent job very efficient and quick. I will definitely use your service in the future. thank you”

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Posted 4 months ago

“Very good work”

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Posted 4 months ago

“Load up was such a big help for moving! They were so knowledgeable and kind. Would definitely use again!!”

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Posted 4 months ago

“Load up was such a big help for moving! They were so knowledgeable and kind. Would definitely use again!!”

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Posted 4 months ago

“Very professional!! Derrick arrived right before expecting arrival time which was great!! Highly recommend LoadUp for all junk removal needs!!”

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Posted 4 months ago

“Garfield and Steven were very helpful and great!”

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Posted 4 months ago

“We were very pleased with this service. Breno kept us informed of their progress so we knew when to expect them. They were polite and efficient. I highly recommend LoadUp.”

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Posted 4 months ago

“Outstanding service and experience.”

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Posted 4 months ago

“Professional and reliable service!”

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Posted 4 months ago

“On time, courteous, considerate of property. Gracious despite not being informed of (many) stairs!”

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Posted 4 months ago

“Punctual, expedient, friendly and just plain Nice! Ron did a great job and I'll use LoadUp again!”

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Posted 4 months ago

“Lorenzo was great! He was on time and got the job done in minutes! It was super hot out too almost 100 degrees! I am very pleased and will use them again! Thanks so much! Great job!”

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Posted 4 months ago

“I would like to thank the young Lady & Gentlemen for picking up my donated furniture. They were on time & got the job 👍👍👍”

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Posted 4 months ago

“Yessica and Victor did the best job hauling off my sofa!!! They were great at communicating, arrived early (which I am very thankful for), and were really fast!!! I will refer Load Up to friends and family!!! Thank you so much!!!”

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Posted 4 months ago

“Guys were very respectful and did a great job hauling away our 2 couches.”

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Posted 4 months ago

LoadUp is rated 4.6 based on 5,332 reviews