LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 5,613 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 5,613 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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“Did the job when others couldn’t! Prompt, polite, and got ‘er done. In all seriousness, it was a difficult job and they took care of it when a competitor couldn’t. Came the next day after I ordered. Will use them again for sure.”

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Posted 10 months ago

“It was great! The process was smooth and quick, no issues. I would definitely request another LoadUp in the future”

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Posted 10 months ago

“My loader Mr. Smith coordinated the pickup time and arrived promptly. He was very friendly and provided great service. Thank you!”

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Posted 10 months ago

“Wonderful experience with LoadUp & the prices are reasonable for the service received. The driver arrived on time, removed my old mattress, box spring & bed frame. He also set up my Wayfair bed perfectly. Not only was he super courteous, but he also cleaned up after he was done with the job. Highly recommend this business!”

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Posted 10 months ago

“Thank you Willie for taking care of the furniture.”

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Posted 10 months ago

“Tara and her partner were great. Loaded our couch quickly and efficiently. Very pleasant people. Thanks for such good and quick service.”

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Posted 10 months ago

“Came on time & Great job.”

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Posted 10 months ago

“I had a very good experience with Loadup. Robert was very polite and did an excellent job of removing the items from my house.”

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Posted 10 months ago

“Good communication from the first phone call I made to ask about the service. Michael and his partner were punctual and courteous, and very efficient in taking out the old bed and setting up the new one. I would definitely use the service again. Thank you!”

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Posted 10 months ago

“Austin and his associate were absolutely professional! Much thanks for the help!!!”

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Posted 10 months ago

“Driver, Mboutidem, was very pleasant and efficient. Job done on time with no snags. Would definitely recommend.”

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Posted 10 months ago

“Team did a great job. On-time, respectful, and easy to work with. Would recommend.”

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Posted 10 months ago

“Very happy with the removal of furniture. Will use again.”

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Posted 10 months ago

“Very good work the guy was great who installed it”

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Posted 10 months ago

“When I googled "Furniture Removal", LoadUp appeared first and the website was so easy to navigate. Good reviews. Good price. Easy to schedule. Everything about this small company was on target. I was able to schedule pickup for an old couch the very next day and I immediately had communication with the owner. Everything went perfectly. Two guys arrived right on the scheduled time and were friendly and efficient. We could not have been more pleased. We will definitely be recommending them to anyone who needs their removal services. Great experience in every way. Kudos!”

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Posted 10 months ago

“They did what they said they would do”

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Posted 10 months ago

“The process was easy and convenient. I just put in my donation/junk pick up items, online and was given a firm price. I paid it with my credit card and the two men who came were courteous and got the job done in no time! Much better than having someone give me a price when they arrive. Highly recommend!”

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Posted 10 months ago

“Be wary of their terms and conditions. If you cancel in advance for any reason they still charge you a cancellation fee.”

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Posted 10 months ago

“pleasant men ,very easy to work with.”

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Posted 10 months ago

“Movers were very friendly and efficient.”

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Posted 10 months ago

LoadUp is rated 4.6 based on 5,613 reviews