LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 5,597 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 5,597 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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“Both guys and one woman, were great, and managed a tough and heavy job. Thank you”

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Posted 3 months ago

“There were 3 men that came and I don't think it took them 1/2 to get everything loaded”

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Posted 3 months ago

“Daniel was awesome! Loaded everything very fast will definitely call again!”

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Posted 3 months ago

“Excellent service! Estimate given over the phone, the price was very reasonable, it was easy to schedule, and the driver gave me 30 minutes notice, as promised. The man who moved everything out was great - so nice, concerned about being very careful, even being sure to close the door after moving each item so bugs would not get into the house! Will definitely use LoadUp again.”

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Posted 3 months ago

“The upload crew was right on time, efficient, helpful and quick. They removed half our garage in no time. Will definitely use again and highly recommend this company.”

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Posted 3 months ago

“Fantastic customer service from the time I placed the order until it was picked up. Updates were timely (and accurate!) and the driver (Antwan) was very friendly, professional, and quickly completed the pickup. I'll definitely use LoadUp again.”

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Posted 3 months ago

“Done as agreed, went smoothly, no problems. Happy to have the junk gone”

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Posted 3 months ago

“From start to finish everything was done above my expectations The process of the removal of the pool went excellent with top notch employees. I will recommend your company and also use again if needed Thanks Don”

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Posted 3 months ago

“Showed up on time as promised! I was kept informed via text and email. The driver and his assistant were very polite, efficient and careful with my entertainment center. Thank you so much for following through with this pickup.”

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Posted 3 months ago

“Swift and fantastic service. Affordable and professional. Thank you, John!”

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Posted 3 months ago

“good job; well done”

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Posted 3 months ago

“The team did a great job at disassembling and moving a large, heavy table. Thank you for a smooth and experience!”

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Posted 3 months ago

“Smooth pickup. Loaders were great in disassembling the loveseat. Loaders were friendly and conscious of personal property. I highly recommend Loadup.”

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Posted 3 months ago

“LoadUp was exactly what we needed when we switched out our mattress! They were great to work with. Flexible availability, quick, and friendly.”

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Posted 3 months ago

“Both the men were so polite, friendly and helpful, very eager to please, thank you”

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Posted 3 months ago

“i was greatly appreciated of the service in such a short notice.The employee I spoke to that picked up my load was so pleasant and I greatly appreciated him keeping his promise in calling me when the job was done .This was my first time using Load Up and it won’t be my last time if I ever need another load removed and I will certainly tell my friends and family.”

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Posted 3 months ago

“Very cordial and efficient. Wished they could have donated a perfectly good mattress especially during the Gulf Coast crisis.”

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Posted 3 months ago

“Guys were fantastic!”

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Posted 3 months ago

“Tony and Phil were a great team! They were very professional and friendly. They had our bed assembled in less than an hour. We are very pleased! Thanks again to Tony and Phil.”

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Posted 3 months ago

“Very diligent, worked hard and into the night to get everything cleaned up. Friendly and followed instructions. Will definitely use them again.”

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Posted 3 months ago

LoadUp is rated 4.6 based on 5,597 reviews