LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 5,598 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 5,598 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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“Great job!”

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Posted 4 months ago

“I can not begin to tell you how pleased I am with Load Up. Jahlon is the most courteous young man I've met in a long time. You were efficient in all phases of the pick up. I'm really amazed at how well this venture turned out.”

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Posted 4 months ago

“What a great team! They were nice and early, friendly, polite, and respectful of our home. They even made sure our cats didn’t run outside!😊🐾🐾 Highly recommend and will use them again without hesitation. A+”

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Posted 4 months ago

“Kept me up to date with arrival time. The team was professional and courteous! This is the 2nd time I have used the service and it has been great both times!”

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Posted 4 months ago

“Arrived within the scheduled time frame. No issues moving the furniture down two flights of stairs. Thank You very much.”

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Posted 4 months ago

“LoadUp gave me the driver's ETA of between 12 - 1. They showed up right on time and were finished in less tan 15 minutes! I asked for identification and a driver's license was given to me without hesitation. The men were polite, professional, and courteous. I plan on using LoadUp again. Excellent service!”

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Posted 4 months ago

“Best service ever, love doing business with them was super easy to set up and I will let everyone know about this company, very professional and the guys were so nice, they made my day. Thanks Load Up”

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Posted 4 months ago

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Posted 4 months ago

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Posted 4 months ago

“Team was very courteous and attentive. They were also friendly to our grumpy cats. Excellent job!”

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Posted 4 months ago

“They cancelled on me the day of the move. I had my entire move scheduled, booked and paid for are they cancelled without even telling me. I called support and they escalated it to send people out, and then cancelled again and weren’t going to tell me. I was absolutely screwed out of thousands of dollars.”

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Posted 4 months ago

“You guys are great! Was told morning pick up and they were here by 8:45 and gone by 9:00. Thanks again. Definitely recommend!!”

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Posted 5 months ago

“Professional, amazing company!!”

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Posted 5 months ago

“Professional, amazing company!!”

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Posted 5 months ago

“Your guys were excellent. Polite, hard working and fast. An asset to your company.”

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Posted 5 months ago

“I was kept well informed of their arrival time and John and Dimitri were extremely professional and efficient. They took extra care to not damage any surrounding items of my place as they took the item out to truck. Would recommend LoadUp to friends and family.”

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Posted 5 months ago

“Elida and her assistant were very courteous and showed up on time. They did an excellent job and I would highly recommend her.”

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Posted 5 months ago

“They charged me $200 to move a medium sized box of junk. They said most it was due to fees they charge. I won't be using them again.”

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Posted 5 months ago

“Excellent work ! Nice people also!”

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Posted 5 months ago

“Excellent work ! Nice people also!”

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Posted 5 months ago

LoadUp is rated 4.6 based on 5,598 reviews