LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 5,632 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 5,632 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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“Great Service”

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Posted 1 year ago

“Jorge and his crew were highly efficient and very conscientious. Did an excellent job and would highly recommend to others.”

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Posted 1 year ago

“Efficient from the first call to the pick up. Will definitely use this company again. Very impressed”

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Posted 1 year ago

“I didn't have a big haul so it was easy to do. What I appreciated was the constant contact between the loader and myself to let me know his eta for this service.”

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Posted 1 year ago

“This service was easy to use. Excellent communication. Recommend!”

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Posted 1 year ago

“LoadUp provides excellent service. The two workers arrived a few minutes ahead of time. They were courteous, professional and customer service oriented. I highly recommend LoadUp.”

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Posted 1 year ago

“My loader Napoleon was excellent! I love everything about what he did and he did go beyond what was his asked. I am disabled and he did everything to accommodate me. Wow!! There will be no other that I would ever ask for because he did it!”

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Posted 1 year ago

“Load Up was a life saver! They did a great job. They were punctual and extremely fast and helpful. I will for sure be calling again.”

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Posted 1 year ago

“The gentlemen were very courteous and very punctual. I appreciated the phone call prior to their arrival. I would definitely use their service again. And also recommend this service to everyone!”

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Posted 1 year ago

“Efficient from the first call to the pick up. Will definitely use this company again. Very impressed”

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Posted 1 year ago

“Professional, courteous, on time and reasonably priced! Thank you Jason!”

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Posted 1 year ago

“Pick came early. Love that!”

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Posted 1 year ago

“Great service; so easy to get a quote and schedule an appointment. The guys were on time, within the window given, and called 20 minutes ahead with arrival time. They were also really nice. Many text and email notifications came before and after, so no lack of communication. Definitely recommend and would absolutely use the service again.”

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Posted 1 year ago

“Jesus was great. In time. Very professional”

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Posted 1 year ago

“Punctual, friendly, respectful of the property and professional. Did job on promised time and professionally. I would hire them again and would be happy to recommend their service.”

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Posted 1 year ago

“Great and timely pickup of our items for donation. The mover was great, very careful and positive! Highly recommended!”

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Posted 1 year ago

“Kyle &helper lift heavy mattress easily, efficiently& professionally. Only issue was App doesn’t allow specific description of donation.”

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Posted 1 year ago

“This company should be everyone's first choice. I can not express truly how amazing the customer service is, how friendly and respectful the employees are and the top quality professionalism I have seen first hand. My wife and I from today on will only ever use this company. Truly for the quality of service no one can beat them.”

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Posted 1 year ago

“Great service from beginning to end!! The guys picking up were very kind and respectful!!”

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Posted 1 year ago

“We had a lot of stuff to be picked up. They didn't complain. They carried everything down to their truck and went on their way home. Very nice men. We gave them a $30 tip for each of them, because they were outstanding with their work.”

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Posted 1 year ago

LoadUp is rated 4.6 based on 5,632 reviews