LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 5,327 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 5,327 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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“Darrell and Roxanne were lovely to meet, and very good at their job. Thank you!”

Helpful Report

Posted 5 days ago

“Darrell and Roxanne were lovely to meet, and very good at their job. Thank you!”

Helpful Report

Posted 5 days ago

“The customer service was very good. The loader was very nice and I felt bad that the guy was working by himself and had such a great attitude. Nice guy”

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Posted 5 days ago

“Jamal is amazing! He literally single-handedly, removed the washing machine from my home, taking care not to ding or hit any walls. He protected the stairs so that he wouldn't scratch them as he took the washing machine from the house. He was polite, respectful, and very professional! I highly recommend Load Up!!”

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Posted 6 days ago

“This is the second time I have used LoadUp this year and both times have been a breeze. You will get a window of time for their arrival, and they send messages to keep you updated. They are very reliable. I highly recommend.”

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Posted 6 days ago

“Excellent service and arrived earlier than expected”

Helpful Report

Posted 6 days ago

“Very good service .. Akin did a terrific job .. arrived early in fact .. very happy”

Helpful Report

Posted 6 days ago

“Alex was very nice and pleasant, and did a great job assembling our adjustable bed, which was very heavy, and setting up the air mattresses. Very pleased with his efforts.”

Helpful Report

Posted 6 days ago

“Alex was very nice and pleasant, and did a great job assembling our adjustable bed, which was very heavy, and setting up the air mattresses. Very pleased with his efforts.”

Helpful Report

Posted 6 days ago

“Mover arrived on time and got right to work. He managed all 3 pieces by himself and did it very carefully!”

Helpful Report

Posted 1 week ago

“Alex was very nice and pleasant, and did a great job assembling our adjustable bed, which was very heavy, and setting up the air mattresses. Very pleased with his efforts.”

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Posted 1 week ago

“Very good at what they do. Conditions weren’t perfect (they were a tiny bit late) but their work ethic, friendliness, and flexibility more than made up for it. Would highly recommend.”

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Posted 1 week ago

“Best loaders. They were so helpful and kind. They did a wonderful job, very skillful and careful. They took all garbage and empty boxes, the placer was left spotless.”

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Posted 1 week ago

“Fast ,friendly, thorough. Great job !!!”

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Posted 1 week ago

“Great service! Excellent communication, they arrived when they said they would. Loaded up items very quickly and efficiently. Would use the services again if needed.”

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Posted 1 week ago

“Your loading rep did an amazing job in problem solving the best way to move a large treadmill out of my basement without harm to my house or to him! Great job!”

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Posted 1 week ago

“Great service. Much more then I expected. Only service I will use going forward. Thanks Rodell.”

Helpful Report

Posted 1 week ago

“Great communication costumer service and the movers were kind and generous and great!!”

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Posted 1 week ago

“Great communication costumer service and the movers were kind and generous and great!!”

Helpful Report

Posted 1 week ago

“Couldn't have asked for more. Very polite, friendly and helpful with my order or gig.”

Helpful Report

Posted 1 week ago

LoadUp is rated 4.6 based on 5,327 reviews