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LoadUp Reviews

4.6 Rating 5,327 Reviews
89 %
of reviewers recommend LoadUp
4.6
Based on 5,327 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read LoadUp Reviews

Phone:

844-239-7711

Email:

support@goloadup.com

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Darrell and Roxanne were lovely to meet, and very good at their job. Thank you!
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Posted 5 days ago
Darrell and Roxanne were lovely to meet, and very good at their job. Thank you!
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Posted 5 days ago
The customer service was very good. The loader was very nice and I felt bad that the guy was working by himself and had such a great attitude. Nice guy
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Posted 5 days ago
Jamal is amazing! He literally single-handedly, removed the washing machine from my home, taking care not to ding or hit any walls. He protected the stairs so that he wouldn't scratch them as he took the washing machine from the house. He was polite, respectful, and very professional! I highly recommend Load Up!!
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Posted 6 days ago
This is the second time I have used LoadUp this year and both times have been a breeze. You will get a window of time for their arrival, and they send messages to keep you updated. They are very reliable. I highly recommend.
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Posted 6 days ago
Excellent service and arrived earlier than expected
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Posted 6 days ago
Very good service .. Akin did a terrific job .. arrived early in fact .. very happy
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Posted 6 days ago
Alex was very nice and pleasant, and did a great job assembling our adjustable bed, which was very heavy, and setting up the air mattresses. Very pleased with his efforts.
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Posted 6 days ago
Alex was very nice and pleasant, and did a great job assembling our adjustable bed, which was very heavy, and setting up the air mattresses. Very pleased with his efforts.
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Posted 6 days ago
Mover arrived on time and got right to work. He managed all 3 pieces by himself and did it very carefully!
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Posted 1 week ago
Alex was very nice and pleasant, and did a great job assembling our adjustable bed, which was very heavy, and setting up the air mattresses. Very pleased with his efforts.
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Posted 1 week ago
Very good at what they do. Conditions weren’t perfect (they were a tiny bit late) but their work ethic, friendliness, and flexibility more than made up for it. Would highly recommend.
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Posted 1 week ago
Best loaders. They were so helpful and kind. They did a wonderful job, very skillful and careful. They took all garbage and empty boxes, the placer was left spotless.
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Posted 1 week ago
Fast ,friendly, thorough. Great job !!!
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Posted 1 week ago
Great service! Excellent communication, they arrived when they said they would. Loaded up items very quickly and efficiently. Would use the services again if needed.
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Posted 1 week ago
Your loading rep did an amazing job in problem solving the best way to move a large treadmill out of my basement without harm to my house or to him! Great job!
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Posted 1 week ago
Great service. Much more then I expected. Only service I will use going forward. Thanks Rodell.
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Posted 1 week ago
Great communication costumer service and the movers were kind and generous and great!!
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Posted 1 week ago
Great communication costumer service and the movers were kind and generous and great!!
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Posted 1 week ago
Couldn't have asked for more. Very polite, friendly and helpful with my order or gig.
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Posted 1 week ago
LoadUp is rated 4.6 based on 5,327 reviews