LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 5,589 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 5,589 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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“Good communication, on time, excellent loader.”

Helpful Report

Posted 3 days ago

“The guys were very polite and did a great job. I will use them again when needed. They are a great company to do business with.”

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Posted 4 days ago

“The loaders were not reachable.not even the main office could reach them.”

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Posted 4 days ago

“Prompt and friendly. I definitely will use again.”

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Posted 4 days ago

“Very quick pick up. I scheduled the day before and they were able to accommodate. The team was professional and very fast.”

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Posted 4 days ago

“Excellent service!! Able to schedule their help very easily and movers were very professional and super nice! I will definitely refer to friends.”

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Posted 4 days ago

“Had a large Armoire picked up. This was a pickup from outside order so I didn;t have to be there to meet the driver. Item was picked up as scheduled, so very happy with the service.”

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Posted 4 days ago

“Received a call from Ryan before arrival. Since it was a 2 piece sectional, the guys moved fast, very friendly and professional. I will definitely use this company again.”

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Posted 4 days ago

“We rescheduled them two weeks ago to pick our stuff up they were supposed to be here yesterday Friday the 10 2025 we called them we called them at 6pm no one was scheduled to pick pick our stuff up then they told us today Saturday the 11 and said between 8am and 12pm we called them this morning and no is scheduled to pick our stuff up and I have a new new couch coming at 3 o’clock today I will never us this company again they don’t do there job and I will be asking for my money back”

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Posted 6 days ago

“Driver was late and we have to call when items be pick up. Finally did! Driver and helper was nice and polite.”

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Posted 1 week ago

“Pleasant and efficient. Would give them 6 stars if I could.”

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Posted 1 week ago

“Garvi and his wife arrived promptly, and were careful, professional, courteous, and quick. They handled a large desk on the second floor with ease. Definitely recommend with 5 stars.”

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Posted 1 week ago

“guys showed up at my elderly parents house to pick up a queen mattress from 100 day trial from titan mattress they didn’t like. he came in an old suburban and had my dad help him get it in the car which Barely fit. my parents were uneasy around him as he was talking about being in jail and doing drugs. super disappointed! and scary for my parents!”

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Posted 1 week ago

“Our guys were AMAZING, we would defiantly use this company again. So easy to deal with.”

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Posted 1 week ago

“Prompt service. Easy process. Will definitely use again. Thankyou”

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Posted 1 week ago

“Prompt service. Easy process. Will definitely use again. Thankyou”

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Posted 1 week ago

“Sherease and her team were awesome. Professional and efficient. Thank you so very much.”

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Posted 1 week ago

“Very nice, respectfully young men ! They did an awesome job !!! Would recommend services 👍 Thank you ! Appreciate them !”

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Posted 1 week ago

“Convenient, quick, great communication, and contracted movers were friendly and professional.”

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Posted 1 week ago

“Thank you for all your help and services You guys were great!”

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Posted 1 week ago

LoadUp is rated 4.6 based on 5,589 reviews