LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 5,721 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 5,721 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Write Your review

Tell us how LoadUp made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick, nice and straight to the point. If I ever have more furniture to be moved and taken out I will be using this service again!”

Helpful Report

Posted 1 week ago

“Arrived on time did a great job moving everything out. very fast and efficient service guys were really nice. would use again if needed and would recommend.”

Helpful Report

Posted 1 week ago

“Super easy and the person who picked up our mattress was really nice!”

Helpful Report

Posted 1 week ago

“I was needing to get rid of a couch I had gotten off of facebook marketplace because it stank. It initially took 4 of us to get it in and about 20 minutes. The load up crew only took 2 people and they got it out in less than 5. They were very friendly, and the service was cheap!! Highly recommend using their services and will use them again in the future!”

Helpful Report

Posted 1 week ago

“Got Displaced Because of Hurricane Helene the day before my order was supposed to be fulfilled. They took my money and wouldn't let me reschedule my service because it was "completed in their system" and apparently, the fact that we had to spend several months finding and getting situated in a new place means that they don't in fact have to fulfill the service I paid them for. So I'm out $135 and they won't reschedule someone to pick up stuff. Worst customer service ever”

Helpful Report

Posted 1 week ago

“Herm and Dan came to my house in Cranberry and they aer the most professional and polite people. They were very knowledgeable and explained everything in great detail. I would recommend them and the 1 800 got junk service to everyone for quick and honest response and service...Great Job !!!”

Helpful Report

Posted 1 week ago

“Arrived on time”

Helpful Report

Posted 1 week ago

“Great Job 👏🏿”

Helpful Report

Posted 1 week ago

“Both were so nice and eager to help me! They went above and beyond and I appreciated that!!”

Helpful Report

Posted 1 week ago

“The service was outstanding, the two gentlemen that came were wonderful.They went above and beyond with their professionalism in the way they provided the service that they were sent to do.I was very happy with how the gentleman did their work with the removal and haul away service.They are a great addition to the LoadUp company.⭐️🤗”

Helpful Report

Posted 1 week ago

“Garfield was friendly and efficient! The process to have it picked up was easy, fast, and straightforward. Thank you!!”

Helpful Report

Posted 1 week ago

“Garfield was friendly and efficient! The process to have it picked up was easy, fast, and straightforward. Thank you!!”

Helpful Report

Posted 1 week ago

“Had a great experience. The crew was on time and very efficient. Very happy.”

Helpful Report

Posted 1 week ago

“Remove old - install new matress On time, fast, did a good of keeping the change out simple and clean Thank You”

Helpful Report

Posted 1 week ago

“Thank you William. He was very efficient, kind and thoughtful. Thank you!!”

Helpful Report

Posted 1 week ago

“The guys did an excellent job. They were really helpful, friendly. I will definitely use them again”

Helpful Report

Posted 1 week ago

“Vincent and Derick were prompt, friendly, and very efficient.”

Helpful Report

Posted 2 weeks ago

“They did an excellent job. Even help with the replacement chairs. What a wonderful experience. I can’t say enough good things about them.”

Helpful Report

Posted 2 weeks ago

“Prompt, efficient and professional. They were pleasant and well qualified. I would use them again.”

Helpful Report

Posted 2 weeks ago

“wonderful service! Quick and efficient ! Came on time as scheduled!”

Helpful Report

Posted 2 weeks ago

LoadUp is rated 4.6 based on 5,721 reviews