LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 5,972 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 5,972 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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“Loader was right on time and very communicative. Overall, a great experience and well worth the money.”

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Posted 4 days ago

“Friendly and quick”

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Posted 4 days ago

“On time and ready for business! Very much appreciated in this fast paced world!”

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Posted 4 days ago

“Load up guys are the best Quick and friendly”

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Posted 4 days ago

“I was able to call on Saturday night and schedule Sunday afternoon pick up. It was affordable and the pick up guys communicated well via text message. Would use their service again.”

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Posted 5 days ago

“I was able to call on Saturday night and schedule Sunday afternoon pick up. It was affordable and the pick up guys communicated well via text message. Would use their service again.”

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Posted 5 days ago

“Great experience”

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Posted 5 days ago

“I sent them pictures of every room from multiple angles to ensure they had an accurate understanding of what they would be removing from the house. They gave me a quote and I paid for the service. The scheduled date arrived and they couldn't find a "loader" to do the job for what they were willing to pay them. Yes, you heard that correctly. They do not employ the people that actually do the work. They sub-contract with them. I paid LoadUp almost $2300, they offered the sub-contractors almost $1,100. When no one would take it they just cancelled my order and gave me a refund. I had someone waiting at the house for them from 8AM to 8PM and they never did the job. Don't waste your time with this company. Use someone that employs the people who do the work and stand behind their "Guaranteed Pricing"!”

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Posted 5 days ago

“It was so easy to schedule, they were very fast in loading up all my items and super friendly.”

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Posted 5 days ago

“The person who picked up my old mattress and box spring was super professional, and helpful! When above and beyond as far as I'm concerned and I would totally use LoadUp again as well as recommend it to all my friends! Kyle, you were amazing!”

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Posted 5 days ago

“Quick, fast and easy service!”

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Posted 6 days ago

“Very professionaland.nice”

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Posted 6 days ago

“Great guys! Polite, respectful and careful with antiques. Will be using them again!”

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Posted 6 days ago

“We were so happy to locate your company. No doubt we will use you in the future! 😊”

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Posted 1 week ago

“Great guys! Polite, respectful and careful with antiques. Will be using them again!”

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Posted 1 week ago

“I was mostly satisfied with the pickup but metel rod was left behind it must of.fell off the truck. No need to come back i will dispose of it myself.”

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Posted 1 week ago

“quick and efficient”

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Posted 1 week ago

“Guys we awesome-worked very quickly and did a great job.”

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Posted 1 week ago

“Very nice people on time called ahead Very careful moving through doors”

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Posted 1 week ago

“Loadup was quick, affordable and the loaders were the best! Very professional! I highly recommend!”

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Posted 1 week ago

LoadUp is rated 4.6 based on 5,972 reviews