LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 5,616 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 5,616 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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“Driver was right on time, polite courteous and made the whole thing easy and quick. They were gone before almost before I knew it”

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Posted 1 year ago

“Emma was very helpful and friendly. Jose got here on time he was very nice.”

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Posted 1 year ago

“The truck that came was a bit too small for the bed frame but Michael made it work. Michael on the other hand was incredible, very kind, and helpful and I'm glad to have met him!”

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Posted 1 year ago

“Wonderful service. Kept in touch with arrival date and time window. On time. Efficient and pleasant people. Good price. Great customer service when I had a question.”

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Posted 1 year ago

“They were on time. We polite and worked carefully. Would recommend them.”

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Posted 1 year ago

“Very friendly and clean. On time. Thorough and efficient. Took care of all of my needs without complaint. I highly recommend.”

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Posted 1 year ago

“Pick up went smoothly, on time and very professional”

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Posted 1 year ago

“Super easy, SUPER fast and SUPER convenient!!!”

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Posted 1 year ago

“Although I never heard of your services, I had a big problem and you solved it for me—and with amazing communication, promptness, efficiency and a very personable driver. Well done!!!”

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Posted 1 year ago

“Load up quickly responded to our needs and kept us well informed on when to expect the pick up. The team was professional.”

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Posted 1 year ago

“Great overall experience!! Wonderful communication from the beginning. Can't say enough wonderful things about the actual pick up. The guys were efficient, friendly and accommodating. I highly recommend!!!! 10 STAR!!!”

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Posted 1 year ago

“Easy pick up. Loudup driver was there precisely at pick up time.”

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Posted 1 year ago

“kept in contact to kep me advised when Rudolfo would arrive. Assembled bed/matresses efficiently with a minimum of issues.”

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Posted 1 year ago

“Wonderful people and great company to work with!”

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Posted 1 year ago

“Good communication.”

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Posted 1 year ago

“Load up quickly responded to our needs and kept us well informed on when to expect the pick up. The team was professional.”

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Posted 1 year ago

“We booked online and they never showed up.”

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Posted 1 year ago

“The workmen were courteous and professional. Highly recommend!”

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Posted 1 year ago

“Efficient email and message communication with company and the driver. Driver came on time, was courteous and friendly, and promptly moved to loveseat.”

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Posted 1 year ago

“The two men arrived in a very timely manner and went right to work loading 2 sofa-sleepers, 1 upright piano and bench and 1 area rug. They were excellent and careful in the removal and loading of these items. All in all, excellent service for a fair price. Thank you.”

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Posted 1 year ago

LoadUp is rated 4.6 based on 5,616 reviews