LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 5,613 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 5,613 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service, well informed everything went well. Courteous customer friendly service.”

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Posted 10 months ago

“customer service”

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Posted 10 months ago

“I also wrote a google review as well as I was impressed with the service, professionalism and friendly service! Will call upon again when I clean out the garage.”

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Posted 10 months ago

“Bobbi and Hector did a great job. I would not hesitate to use them again. They were prompt courteous and handled all my items for disposal. They are a great team.”

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Posted 10 months ago

“That's right, I'm satisfied with that”

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Posted 10 months ago

“I make tiktok video game and watch cinema”

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Posted 10 months ago

“Fast service”

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Posted 10 months ago

“Good communication from the first phone call I made to ask about the service. Michael and his partner were punctual and courteous, and very efficient in taking out the old bed and setting up the new one. I would definitely use the service again. Thank you!”

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Posted 10 months ago

“Exceptional service, professional employees and I will recommend you to anyone in need of movers!”

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Posted 10 months ago

“Love the lady they sent out..quick and to the point”

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Posted 10 months ago

“Quick and to the point, loved the Lady they sent out to assemble my Grind shooting machine, thank you”

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Posted 10 months ago

“OMG! I had such a wonderful experience with Dean...he kept in contact with me from the moment I booked appt. then I gave wrong description of item (length) and he said no problem, he went and got a partner and completed the job without any extra charge. He was so courteous and polite. WONDERFUL EXPERIENCE!”

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Posted 10 months ago

“I have used LoadUp several times and it’s been an easy process each time. Good communication and accommodating of changes leading up to the appointment. The LoadUp personnel have been on time, courteous, efficient and skilled in breaking down and removing several large furniture items. Pricing is quite reasonable. I am a repeat customer and I’m sure I will use the service again in the future.”

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Posted 10 months ago

“Very easy to schedule both online and by calling in. Great to get cost ahead for specific items & reasonably priced. Good communication & timely service. Would definitely use again.”

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Posted 10 months ago

“Jose was pleasant and very efficient”

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Posted 10 months ago

“Great service! I will use your services again, soon!”

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Posted 10 months ago

“Excellent, courteous and on time. Paul is very professional and gets the job done! I would use this company in the future.”

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Posted 10 months ago

“The service from load up was great. They came on time, and they advised of the progress as they were arriving. They were very professional, I would recommend them without hesitation. Jesus was the driver in charge, personable and professional.”

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Posted 10 months ago

“Jesus and his wife were phenomenal, the nicest people, extremely efficient and very fast. I highly recommend Load up as a service and if you get Jesus and his wife you are very lucky; Jesus and his wife’s service quite simply redefines excellence.”

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Posted 10 months ago

“Did the job when others couldn’t! Prompt, polite, and got ‘er done. In all seriousness, it was a difficult job and they took care of it when a competitor couldn’t. Came the next day after I ordered. Will use them again for sure.”

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Posted 10 months ago

LoadUp is rated 4.6 based on 5,613 reviews