LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 5,615 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 5,615 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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“Great job,on time,friendly no problems”

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Posted 1 year ago

“Both men were very courteous and polite. Worked efficiently and well together. Very neat and orderly. Thank you very much.”

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Posted 1 year ago

“They were very polite, professional and quick. Excellent service”

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Posted 1 year ago

“very impressed.”

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Posted 1 year ago

“Very professional, great to work with and reasonably priced. I highly recommend them.”

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Posted 1 year ago

“On time and knew what to do Definitely rating them a 5”

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Posted 1 year ago

“I was extremely satisfied with my experience with Load Up today. Eric and Luis were so professional and experienced it was a pleasure dealing with them. I will definitely recommend Load Up to my friends and family. Thanks so much for a great experience. Linda”

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Posted 1 year ago

“They were friendly, professional, and dedicated to their work. Thanks for a job well done.”

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Posted 1 year ago

“Customer pickup is on time and professional”

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Posted 1 year ago

“Crew as the best...”

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Posted 1 year ago

“Very timely. Guys were pleasant and efficient. Also, use of txt messaging to keep me informed of schedule and arrival time was very good.”

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Posted 1 year ago

“extremely satisfied with the whole process. everyone was friendly and helpful.”

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Posted 1 year ago

“We really appreciate the courteousness and patience of the gentleman who picked up our treadmill. Great job!”

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Posted 1 year ago

“Rob, the mover, was very pleasant, on time, and able to easily complete the job in a timely manner.”

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Posted 1 year ago

“We had LoadUp out, to remove an old mattress, an old freezer and some other miscellaneous junk. They were wonderful! They were efficient and courteous. I will call them again, without hesitation, should the need arise. I highly recommend them.”

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Posted 1 year ago

“Pleasant, easy, reliable …. Absolutely hassle free!”

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Posted 1 year ago

“Very nice ! on time ! prompt response !”

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Posted 1 year ago

“The service was excellent! Robert and the gentleman with him were efficient, timely and very pleasant. They are an asset to the company.”

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Posted 1 year ago

“Graciously did just what I needed done!”

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Posted 1 year ago

“Frankie was great! Fast, efficient and friendly.”

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Posted 1 year ago

LoadUp is rated 4.6 based on 5,615 reviews