LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 5,328 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 5,328 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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“made it look quick and easy”

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Posted 2 months ago

“He was hear on time. Did a great job”

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Posted 2 months ago

“Jason and assistant did a fabulous job. From taking great care in handling and loading the furniture.”

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Posted 2 months ago

“Michael was great. Super quick and efficient. Will use this service again if needed and refer it to friends”

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Posted 2 months ago

“Jon, was very professional and friendly. In and out, called upon arrival as requested. I would refer others to use LoadUp and will use again myself if needed.”

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Posted 2 months ago

“Dan & Ben were punctual, friendly, called in advance to give me a time of arrival. They were careful not to hit walls or other items transporting the items from the second floor bedroom down the stairs. Excellent service from them. Easy to schedule and good communication. Will definitely use in the future.”

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Posted 2 months ago

“I set up a pick up one day and the very next day it was pickup. Michael the pick up person was at my house and took away my couch, very great service. would recommend this company.”

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Posted 2 months ago

“Great job!”

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Posted 2 months ago

“I can not begin to tell you how pleased I am with Load Up. Jahlon is the most courteous young man I've met in a long time. You were efficient in all phases of the pick up. I'm really amazed at how well this venture turned out.”

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Posted 2 months ago

“What a great team! They were nice and early, friendly, polite, and respectful of our home. They even made sure our cats didn’t run outside!😊🐾🐾 Highly recommend and will use them again without hesitation. A+”

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Posted 2 months ago

“Kept me up to date with arrival time. The team was professional and courteous! This is the 2nd time I have used the service and it has been great both times!”

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Posted 2 months ago

“Arrived within the scheduled time frame. No issues moving the furniture down two flights of stairs. Thank You very much.”

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Posted 2 months ago

“LoadUp gave me the driver's ETA of between 12 - 1. They showed up right on time and were finished in less tan 15 minutes! I asked for identification and a driver's license was given to me without hesitation. The men were polite, professional, and courteous. I plan on using LoadUp again. Excellent service!”

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Posted 2 months ago

“Best service ever, love doing business with them was super easy to set up and I will let everyone know about this company, very professional and the guys were so nice, they made my day. Thanks Load Up”

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Posted 2 months ago

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Posted 2 months ago

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Posted 2 months ago

“Team was very courteous and attentive. They were also friendly to our grumpy cats. Excellent job!”

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Posted 2 months ago

“They cancelled on me the day of the move. I had my entire move scheduled, booked and paid for are they cancelled without even telling me. I called support and they escalated it to send people out, and then cancelled again and weren’t going to tell me. I was absolutely screwed out of thousands of dollars.”

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Posted 2 months ago

“You guys are great! Was told morning pick up and they were here by 8:45 and gone by 9:00. Thanks again. Definitely recommend!!”

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Posted 2 months ago

“Professional, amazing company!!”

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Posted 2 months ago

LoadUp is rated 4.6 based on 5,328 reviews