LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 5,620 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 5,620 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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“right on time and courteous”

Helpful Report

Posted 1 year ago

“On time , polite , quick and easy”

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Posted 1 year ago

“Worst experience, I would never use them again. They gave us an 8 AM to 12 window called at 12 said they’d be there at one at one no one showed up we kept calling the driver never answered we called the company the company tried calling the driver no answer and by 230 we left. We wasted almost our whole day waiting for them and they never showed up and now they don’t wanna give us our money back and it wasn’t even her fault. Never never never never use them..”

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Posted 1 year ago

“The process was easy, and the crew that picked up the load did a great job! Very Professional!”

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Posted 1 year ago

“Team was professional and easy to work with. Would recommend to anyone looking for help moving/donating furniture.”

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Posted 1 year ago

“very professional very fast!!”

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Posted 1 year ago

“Never showed- dishonest. Use a different company!”

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Posted 1 year ago

“Loaders are quick and didn’t hassle the list of items we had at all. Smooth and easy. Cheaper than the others out there”

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Posted 1 year ago

“They were very professional and finished quickly.”

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Posted 1 year ago

“Alejandro was amazing, friendly, polite and quick and efficient”

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Posted 1 year ago

“Excellent service!”

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Posted 1 year ago

“These guys were nice and professional. They called ahead of time and kept us informed every step of the way. When they arrived, they handled everything. Could not be happier. Thank You!!”

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Posted 1 year ago

“Locally, the service with Mario was wonderful! Great customer service punctual and professional! The prohibitive price from your corporate office for solely 8 items is astronomical and out of this world! The reason for my 1 rating!”

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Posted 1 year ago

“Rodney's service was awesome! Fast, easy, reasonable price. Will definitely use loadup again!”

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Posted 1 year ago

“Prompt service, friendly and accurate pricing for the load size. Jonathon and Coleman did a great efficient job. Highly recommend for junk removal.”

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Posted 1 year ago

“The contractor and his two helpers showed up nice and early and were very quick and efficient in getting my sofa and loveseat removed and carried away. I was very happy with their service and tipped them generously. I would recommend this service to anyone who needs to get old furniture out of the house to make room for new furniture.”

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Posted 1 year ago

“Michael was on time, friendly and very efficient. I will definitely be using these services again. A great experience!”

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Posted 1 year ago

“Great customer service & communication. Drivers were very professional and efficient.”

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Posted 1 year ago

“Both guys came in professionally thoroughly, picked up, removed mattress without any damage to my property within minutes and I Highly recommended.”

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Posted 1 year ago

“Ronald and his team were prompt and communicative. It was totally hassle free and would certainly recommend them.”

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Posted 1 year ago

LoadUp is rated 4.6 based on 5,620 reviews