LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 5,974 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 5,974 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is my second time using LoadUp and both experiences were excellent. The process is so efficient, the team are communicative and the removal folks were so friendly. Still the top of my list for any junk removal!”

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Posted 1 month ago

“Kingsley was amazing. The entire team was so professional, prompt, and very nice! Will use again for sure.”

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Posted 1 month ago

“Prompt and courteous”

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Posted 1 month ago

“Kingsley was amazing. The entire team was so professional, prompt, and very nice! Will use again for sure.”

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Posted 1 month ago

“Very nice gentlemen who focused on getting the job done. Would use their services again.”

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Posted 1 month ago

“Very easy scheduling. Loaders were fast, hard working and professional. Will definitely recommend.”

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Posted 1 month ago

“The young man who did my pick up did an outstanding job .I can't believe he did the job by himself he was wonderful.God bless that wonderful young man for doing such a beautiful job”

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Posted 1 month ago

“Great service.”

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Posted 1 month ago

“William and his wife were excellent, very professional. Communication was great. I would recommend LoadUp to anyone who is in need of having items removed.”

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Posted 1 month ago

“They were a little late but that’s okay..I believe they were having a busy day…he apologized for being late…my recliner loveseat was a heavy beast they were able to move it out into the bed of the pickup truck in no time at all…I was impressed…thanks guys!”

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Posted 1 month ago

“Very good service. Excellent communication with me. The driver was friendly and helpful. Thank you !”

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Posted 1 month ago

“Although there was some miscommunication as to time when the young man arrived he did an excellent job to remove my old furniture. He was polite and gracious and it seems overworked. Hope all your employees are this efficient and nice”

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Posted 1 month ago

“I live in West L.A. and I've used several junk removal services over the years. LoadUp is the best of them all. A price that can't be beat, responsive management, and courteous workers. I'll use them again, and I recommend that you do too.”

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Posted 1 month ago

“Pleasant and courteous”

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Posted 1 month ago

“Although we had to reschedule twice, worth the service! The men who came to haul my stuff away were nice and pleasant.”

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Posted 1 month ago

“On time, actually earlier them what my appointment was for which I loved the idea. They called 1st of course to make sure it was ok with me. Very friendly and awesome people. Definitely recommended this service”

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Posted 1 month ago

“I was very impress with Catalina calm professional approach in sorting out the details on how they would be able to lift this heavy couch on to the truck with the light weight equipment they showed me and how easy the steps were to completion. The helper stood aside with no interruptions as Catalina explain the process. This team fully gave a good representation that was good for the company.”

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Posted 1 month ago

“Myron was phenomenal! Easy process and no wasted movement. 10/10 satisfaction.”

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Posted 1 month ago

“The team that came to remove, our items were very professional, courteous, true white glove service. Very friendly and made sure they removed our items with professionalism and expertise. Highly recommend this. Team.”

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Posted 1 month ago

“Very professional. They accommodated a change in my schedule. Movers were professional, friendly, and competent. They arrived when the said they would. I’d recommend LoadUp.”

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Posted 1 month ago

LoadUp is rated 4.6 based on 5,974 reviews