LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 5,613 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 5,613 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Write Your review

Tell us how LoadUp made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Their communication was great. They showed up when they said they would and did a great job! I would definitely use them again.”

Helpful Report

Posted 11 months ago

“Extremely simple and efficient process with upfront cost provided. Pick up occurred on time on scheduled date. Would recommend without hesitation”

Helpful Report

Posted 11 months ago

“Dean was great! Courteous and he arrived early/on-time! I was concerned at first, wondering if they would arrive since I purchased the service online way in advance. They were great, texting me that morning so I knew what to expect! I would hire Load Up again!”

Helpful Report

Posted 11 months ago

“They were great! They came and loaded my sofa up within a few hrs of purchase.”

Helpful Report

Posted 11 months ago

“Efficient, friendly and on time.”

Helpful Report

Posted 11 months ago

“Great service we received today The 2 men were very professional and did a outstanding job!”

Helpful Report

Posted 11 months ago

“Great personalities! Did everything in record time! Made a stressful removal easy!”

Helpful Report

Posted 11 months ago

“I was very understanding when he got a flat tire and had to come next day but when he came he brought a teenage boy to help him and he struggled helping to lift items. Then when he dropped off couch at location provide it was clear he was not happy about the job . Very unprofessional …. I’m generally easy going but he was very annoyed!”

Helpful Report

Posted 11 months ago

“Chris was great. Very satisfied.”

Helpful Report

Posted 11 months ago

“Well organized; friendly and fast service”

Helpful Report

Posted 11 months ago

“Great assembly of matttress and adjustible bed frame. We highly recommend them!!!”

Helpful Report

Posted 11 months ago

“The young men were professional and very pleasant. I had an unwieldy sofa and they got it out. They arrived on time. I would use and recommend Load up to friends and family.”

Helpful Report

Posted 11 months ago

“The were on time and a delight to work with.”

Helpful Report

Posted 11 months ago

“These guys phenomenal you sent out. They were very respectful very caring, took very good care of me. I will recommend them every day. Awesome workers I had a blessed experience.”

Helpful Report

Posted 11 months ago

“Chris was great. Very satisfied.”

Helpful Report

Posted 11 months ago

“These guys phenomenal you sent out. They were very respectful very caring, took very good care of me. I will recommend them every day. Awesome workers I had a blessed experience.”

Helpful Report

Posted 11 months ago

“Kyle and his partner were amazing. Very considerate. Many thanks for a job complete!”

Helpful Report

Posted 11 months ago

“Excellent experience from start to finish. Punctual, polite, hard working workers. I cannot more highly recommend Load Up and its workers.”

Helpful Report

Posted 11 months ago

“Everything was perfect but they came an hour later than the agreed upon window of 8 am-12 pm. They came at 1 pm which impacted other plans I had for the day including my work schedule. However, they were courteous and quick which was very helpful under the circumstances and I only booked the pick up the day before. I would definitely use Loadup services again.”