LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 5,592 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 5,592 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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“Devin and his crew from load up were professional quick and curious. I would definitely use Load Up again and as well as recommend them.”

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Posted 1 month ago

“Quick capable and courteous”

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Posted 1 month ago

“Very professional, great customer service.”

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Posted 1 month ago

“Quick capable and courteous”

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Posted 1 month ago

“Wonderful service and very fast in and out with no effort would definitely recommend this service to everyone that’s looking to move things out of their place”

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Posted 1 month ago

“I was given an 8 to 12 pickup slot. At 11:30 I called loader to verify. He said he was 55 miles away and be at my house at 12:30. He arrived at 12:40. He never bothered to call me and say he was running late. Not acceptable.”

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Posted 1 month ago

“Devin and his crew from load up were professional quick and curious. I would definitely use Load Up again and as well as recommend them.”

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Posted 1 month ago

“The pick window was from 8:00am to 8:00 pm. The driver Juan called & notified around what time he would arrive. Very nice & friendly, including his helper.”

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Posted 1 month ago

“The load up team that arrived to move my cariloha retreat queen size bed base to our 2nd floor master bedroom, assemble and install the bed base in my existing 41 year old bedframe and also install my new cariloha retreat mattress did an outstanding job. They also hauled away my old mattress and box spring. This service was worth every penny. These guys had assembled these before and knew exactly what needed to be done. Very happy with the results.”

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Posted 1 month ago

“Amazing service! Both in office and work done on site! Movers were polite and careful with moving a large piece of furniture through a very tight hallway. Will definitely use this company again and recommend to friends! Also reasonably priced!”

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Posted 1 month ago

“These guys/gals are amazing! From communication to execution this is rare these days! Keep up the good work so I can use and recommend you to all my friends and family. Cheers”

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Posted 1 month ago

“They did all that was asked to do and were very careful in unloading and bringing all my belongings in my new home. I am thankful for the workers they were very pleasant. I would recommend your company anytime. Thank you for making my unloading great, comfortable, and most importantly pleasant. The flow was awesome.”

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Posted 1 month ago

“Loader was having vehicle problems all day, could not complete the delivery. There should be a system set to pass the order to another contract loader if this happens, instead of keeping the order with on dedicated loader”

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Posted 1 month ago

“They arrived on time and kept me updated with their arrival schedule. They were efficient, careful and friendly when moving my furniture, so I recommend their services.”

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Posted 1 month ago

“Great service! Changed last minute and very easy to reschedule. Pickup driver Alan very pleasant n went above n beyond to help me. Thanks!”

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Posted 1 month ago

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Posted 1 month ago

“Easy to schedule. Loader arrived on time. Jose was professional, kind, and got the job done.”

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Posted 1 month ago

“Great service, friendly, personable, and did a great job explaining things! They showed up when they said they would, and it was so nice to not have to plan my day around this! Absolutely recommend”

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Posted 1 month ago

“We used LoadUp to haul off a very large commercial grade treadmill that was in a bonus room upstairs. We booked it on Wednesday for Friday afternoon which was great that we didn’t wait long. The person assigning the team contacted me in the morning to confirm and notified me roughly 15-30 minutes before arrival. The two gentlemen (Robert and another man) were right on time and immediately started. It was very tedious given the significant weight and the staircase turning at the landing but they got it done efficiently and were on their way. Highly recommend this company and this particular crew. Excellent.”

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Posted 1 month ago

“The two men that came did a great job. They were very professional and respectful of the apartment. Thank you Loadup.”

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Posted 1 month ago

LoadUp is rated 4.6 based on 5,592 reviews