LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 5,725 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 5,725 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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“Super easy, quick, and friendly”

Helpful Report

Posted 1 month ago

“Excellent Service! Michael was my pick-up loader. Because I am deaf, he texted me when he was on his way and arrived in my area. It was so easy for me to communicate with him via text message. I will use them again when needed. ”

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Posted 1 month ago

“Very professional, they did an amazing job. Very nice and answered all my questions.”

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Posted 1 month ago

“Great service.”

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Posted 1 month ago

“Derrick Monet (out of Prescott Valley, AZ) was fantastic. Arrived when he said he would and was great getting the items loaded and taken away. He most certainly met or even exceeded expectations.”

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Posted 1 month ago

“Simple, straightforward booking process, adequate communication, and the loaders were quick, efficient, and very pleasant. Highly recommend.”

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Posted 1 month ago

“You didn't come between 8am and 12pm,and someone else got the refrigerator your guy came after 6pm. I paid 130.00 dollars to you for nothing what can be done about this”

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Posted 1 month ago

“Great quick service👍🏻👍🏻”

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Posted 1 month ago

“Men were curteous, professional and very careful. Would use again. Thanks guys!”

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Posted 1 month ago

“Awesome communication.Bronze was punctual ..pleasant ..and very capable . will recommend!”

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Posted 1 month ago

“Great service when moving and clearing out things. A bit pricey, I thought, but I liked that they will pickup paints, which saved me a lot of time during a busy move.”

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Posted 1 month ago

“Good communication, on time, excellent loader.”

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Posted 1 month ago

“The guys were very polite and did a great job. I will use them again when needed. They are a great company to do business with.”

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Posted 1 month ago

“The loaders were not reachable.not even the main office could reach them.”

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Posted 1 month ago

“Prompt and friendly. I definitely will use again.”

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Posted 1 month ago

“Very quick pick up. I scheduled the day before and they were able to accommodate. The team was professional and very fast.”

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Posted 1 month ago

“Excellent service!! Able to schedule their help very easily and movers were very professional and super nice! I will definitely refer to friends.”

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Posted 1 month ago

“Had a large Armoire picked up. This was a pickup from outside order so I didn;t have to be there to meet the driver. Item was picked up as scheduled, so very happy with the service.”

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Posted 1 month ago

“Received a call from Ryan before arrival. Since it was a 2 piece sectional, the guys moved fast, very friendly and professional. I will definitely use this company again.”

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Posted 1 month ago

“We rescheduled them two weeks ago to pick our stuff up they were supposed to be here yesterday Friday the 10 2025 we called them we called them at 6pm no one was scheduled to pick pick our stuff up then they told us today Saturday the 11 and said between 8am and 12pm we called them this morning and no is scheduled to pick our stuff up and I have a new new couch coming at 3 o’clock today I will never us this company again they don’t do there job and I will be asking for my money back”

Helpful Report

Posted 1 month ago

LoadUp is rated 4.6 based on 5,725 reviews