LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 5,597 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 5,597 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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“Alex was very nice and pleasant, and did a great job assembling our adjustable bed, which was very heavy, and setting up the air mattresses. Very pleased with his efforts.”

Helpful Report

Posted 2 months ago

“Alex was very nice and pleasant, and did a great job assembling our adjustable bed, which was very heavy, and setting up the air mattresses. Very pleased with his efforts.”

Helpful Report

Posted 2 months ago

“Mover arrived on time and got right to work. He managed all 3 pieces by himself and did it very carefully!”

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Posted 2 months ago

“Alex was very nice and pleasant, and did a great job assembling our adjustable bed, which was very heavy, and setting up the air mattresses. Very pleased with his efforts.”

Helpful Report

Posted 2 months ago

“Very good at what they do. Conditions weren’t perfect (they were a tiny bit late) but their work ethic, friendliness, and flexibility more than made up for it. Would highly recommend.”

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Posted 2 months ago

“Best loaders. They were so helpful and kind. They did a wonderful job, very skillful and careful. They took all garbage and empty boxes, the placer was left spotless.”

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Posted 2 months ago

“Fast ,friendly, thorough. Great job !!!”

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Posted 2 months ago

“Great service! Excellent communication, they arrived when they said they would. Loaded up items very quickly and efficiently. Would use the services again if needed.”

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Posted 2 months ago

“Your loading rep did an amazing job in problem solving the best way to move a large treadmill out of my basement without harm to my house or to him! Great job!”

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Posted 2 months ago

“Great service. Much more then I expected. Only service I will use going forward. Thanks Rodell.”

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Posted 2 months ago

“Great communication costumer service and the movers were kind and generous and great!!”

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Posted 2 months ago

“Great communication costumer service and the movers were kind and generous and great!!”

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Posted 2 months ago

“Couldn't have asked for more. Very polite, friendly and helpful with my order or gig.”

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Posted 2 months ago

“These 2 were great. Would like to have them again. Very polite and efficient. setup in less than an hour. And connected the adjustable and showed how to operate. Thx. David and Diana Myers.”

Helpful Report

Posted 2 months ago

“This company was great. We booked the service for pick up yesterday and their pick up guy, Christopher, arrived today. Christopher was quick, professional and considerate of the property. Highly recommend and would use them again. They not only dispose of stuff but will deliver to a donation location.”

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Posted 2 months ago

“Excellent value, great communication, outstanding timing! Highly recommend and will do business again!”

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Posted 2 months ago

“Excellent company. Fast and efficient. Wish all companies were this great and easy to work with! Thank you!”

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Posted 2 months ago

“Easy to set up. Polite and professional.”

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Posted 2 months ago

“Great communication and very prompt. I will use them again!”

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Posted 2 months ago

“They were very efficient!!! Careful with all of our furniture.”

Helpful Report

Posted 2 months ago

LoadUp is rated 4.6 based on 5,597 reviews