LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 5,605 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 5,605 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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“I submitted my request online and less than one hour later they were at my home! Very accommodating, polite, and efficient! I would certainly use this service again when needed!”

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Posted 6 months ago

“Friendly, fast and on time! Very impressed with this service! Thank you so much!”

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Posted 6 months ago

“Really nice and trustworthy company ! We will not hesitate to contact LoadUp again !”

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Posted 6 months ago

“I’d give them 10 stars if I could. Excellent communication, right on time, and pleasant guys did the pick up. Thanks so much.”

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Posted 6 months ago

“Very quick service”

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Posted 6 months ago

“The guys that came were very nice and polite, they did the job quickly and efficiently”

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Posted 6 months ago

“I’d give them 10 stars if I could. Excellent communication, right on time, and pleasant guys did the pick up. Thanks so much.”

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Posted 6 months ago

“Louis and his partner were great! Excellent service!”

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Posted 6 months ago

“I will never use nor refer LoadUP. Loaders were three hours past their scheduled time. No contact without me initiating it. When I emailed the company to describe my experience I received a boiler plate response that took no responsibility rather than trying to learn and improve.”

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Posted 6 months ago

“The movers were wonderful, as well as very professional! I hope to use them again next time!”

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Posted 6 months ago

“The guys worked very hard under difficult circumstances since my basement had just flooded and there was sludge on most items. They cleared out a lot of things that were moldy due to past times that my basement flooded. I would definitely hire Loadup again.”

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Posted 6 months ago

“Love that I Received a tracking link and next day service. This is the third time I've used load up and they always do a good job”

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Posted 6 months ago

“service was great ,early the guys did a great job.”

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Posted 6 months ago

“The movers arrived on time. Removed items quickly and put into truck. Done. I would recommend Loadup to others.”

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Posted 6 months ago

“Excellent service. Extremely friendly and helpful. Will definitely use again if needed and happy to recommend.”

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Posted 6 months ago

“Excellent and pleasant service! He called beforehand and arrived on time!”

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Posted 6 months ago

“Laura and her crew, are awesome! Polite, hard working and great attitude! Highly recommend!”

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Posted 6 months ago

“I would not recommend this company. They were 2.5 hours late after their scheduled appointment. I called the support number and there was not even a way to talk to an agent for the person waiting. The company seems to give the jobs to independent contractors. The person who picked up was not the person listed. The person who picked me up was nice. I am not just fan of giving up almost my entire day as they can't give a correct ETA off by hours.”

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Posted 6 months ago

“The movers were wonderful, as well as very professional! I hope to use them again next time!”

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Posted 6 months ago

“A great experience. Jesus and his partner were very nice and friendly. They were on time and got the jobs for me and my mother done quickly. Reasonable price. Thank you.”

Helpful Report

Posted 6 months ago

LoadUp is rated 4.6 based on 5,605 reviews