LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 5,971 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 5,971 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Joseph was great and very helpful and kind.”

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Posted 2 hours ago

“Rob and the guys were amazing thank you guys really helped me out with all my needs!!”

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Posted 3 hours ago

“Marvin was a real gentleman and very helpful with my mess. He stayed with the job and managed to win a friend, all at the same time! Thank you, Marvin!!”

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Posted 6 hours ago

“Collector was very polite and did a great job”

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Posted 7 hours ago

“The LoadUp team was excellent! There were spiders in the cinder blocks but Sheena worked through it by purchasing spider spray. The other team members disassembled the rigid plastic cover and used it to transport the 90 some cinder blocks. Very good teamwork. The team was cheerful, friendly and hard working and would not leave until the job was done - despite the spiders.”

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Posted 13 hours ago

“The LoadUp team was excellent! There were challenges with this removal, but they handled it very well. There were spiders in the cinder blocks but Sheena handled it by purchasing spider spray (indoor/outdoor). I suggested they finish it on a different day but Sheena and the others worked until it was finished. The team also disassembled the rigid cover and put it on the ground to make the transport easier of the cinder blocks in their small cart. I was so happy to get this task done by this cheerful, friendly and hard working team. They're the best!”

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Posted 14 hours ago

“Its 5 with 5 very bright stars. Abraham A. and his partner went beyond my expectations. I'll say that in my moving expenses thus far, this is the best money I've spent. The initial assessment for the space I wanted to move stuff to was that it was small. However, he professionally arranged the stuff such that everything was accommodated. I did not expect this as part of the service.”

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Posted 19 hours ago

“The LoadUp team of 3 arrived on time, listened to my instructions related to what was to be taken and what was to be left alone. They worked diligently, cleaning out my attic and cleaning up a whole lot of junk from other areas of the house. Very friendly and respectful. We will definitely book LoadUp again!”

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Posted 1 day ago

“Dependable company and accommodating staff, from booking (TJ, John, Levi) to lioader(Bryant) - very well pleased with the service.”

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Posted 1 day ago

“Very pleased with Joey snd his crew. Excellent job!! Thank you!! They showed up on time, great communication”

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Posted 1 day ago

“Awesome experience with the Load Up Crew that just helped us out. Joey and his team were amazing. Thank you!!👍👍We all appreciated your hard work”

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Posted 2 days ago

“Brandon and Marc was excellent….!! Went the extra mile for my order….Recommended partners and full service customer satisfaction guaranteed. Will book in the future for sure! 👍”

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Posted 2 days ago

“Jesse disassembled the hot tub and load the TV in a few hours. He was very knowledgeable and polite. I would used them again if I need get rid of items. Thanks LoadUp.”

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Posted 3 days ago

“They both did a great job. Very polite. Thank you very much !”

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Posted 3 days ago

“Loader was right on time and very communicative. Overall, a great experience and well worth the money.”

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Posted 3 days ago

“Friendly and quick”

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Posted 3 days ago

“On time and ready for business! Very much appreciated in this fast paced world!”

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Posted 3 days ago

“Load up guys are the best Quick and friendly”

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Posted 3 days ago

“I was able to call on Saturday night and schedule Sunday afternoon pick up. It was affordable and the pick up guys communicated well via text message. Would use their service again.”

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Posted 4 days ago

“I was able to call on Saturday night and schedule Sunday afternoon pick up. It was affordable and the pick up guys communicated well via text message. Would use their service again.”

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Posted 4 days ago

LoadUp is rated 4.6 based on 5,971 reviews