Go.compare.com Reviews

Name: Go.compare.com
Address: Imperial House,Imperial Way, Duffryn, Newport
Rating: 4.64

4.6 Rating 39,022 Reviews

93 %

of reviewers recommend Go.compare.com

4.6

Based on 39,022 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Location:

Imperial House,Imperial Way, Duffryn
Newport
NP10 8UH

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Go.compare.com 1 star review on 22nd April 2025

FrancisOlivia 771 At G M Ail . Com

Go.compare.com 1 star review on 19th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Went on go compare got a quote cheaper than u quoted me for my renewal,with u!! Try to pay for it on line and wouldn’t except anything I entered, I rang and got put though to someone I struggled to understand which then transferred me to someone in home insurance,that then transferred me back to someone,again couldn’t understand, that wanted a reference number that I did not have as being at work. Came home and tried again on line and same again, typed card details in,waited and went back to the beginning!!!!”

Helpful Report

(Car Insurance) - Posted 6 years ago

Hello Michael. Thank you for posting your review. We will contact you directly to see how we can help you and answer any questions you have. Kind regards, GoCompare.

Posted 6 years ago

“I got a smaller car and premium increased by over £60. When I mentioned it no-one was interested. I got a much cheaper quote, much cheaper, and accepted. The not bothered attitude was the thing that got to me.”

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(Car Insurance) - Posted 6 years ago

“What you are comparing and when do I go directly the insurance company Direct their website is much cheaper than you but you would you tell it to the customer0”

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(Car Insurance) - Posted 6 years ago

Hello Faysal. Thanks for posting your review. We will contact you directly to see how we can help you and answer any questions you have. Thanks GoCompare.

Posted 6 years ago

“All good and was speedy as i have used previously, however when it came to the most important bit paying, the price increased by £40 when directed to Hastings own site”

Helpful Report

(Car Insurance) - Posted 6 years ago

Hello John, Thank you for posting your review. We will contact you directly to see how we can help you and answer any questions you have. Many thanks, GoCompare.

Posted 6 years ago

“Twice I've enquired for a quote and twice they said they would call me back with a quote and know one called me back. WHY should I waste my time any more???”

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(Car Insurance) - Posted 6 years ago

“Didn’t give me insurance”

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(Car Insurance) - Posted 6 years ago

Hello Sarah, Thank you for posting your review. We will contact you directly to see how we can help you and answer any questions you have. Kind regards, GoCompare.

Posted 6 years ago

“? ? Why is direct line £200 cheaper for the same cover with the same exsess and more of everything else . I really would like to know .”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Company insured me took my deposit and then cancelled insurance because I've got a ccj”

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(Van Insurance) - Posted 6 years ago

Hello, Thank you for posting your review. We will contact you directly to see how we can help you and answer any questions you have. Kind regards, GoCompare.

Posted 6 years ago

“I applied for a DINE card following taking out car insurance. I downloaded the app. and was expecting a physical CARD to be sent to me for use in restaurants. However, I have not received a card or there is no ability to get one from your website. I do not use data on my mobile phone so cannot use an app at a restaurant. There are many people like myself who do not use data on their mobile phones. How can I use the Dine facility? Will you email a code or something like that???”

Helpful Report

(Car Insurance) - Posted 6 years ago

Hello, Thank you for posting your review. We will contact you directly to see how we can help you and answer any questions you have. Kind regards, GoCompare

Posted 6 years ago

“Everything”

Helpful Report

(Car Insurance) - Posted 6 years ago

Hello Neal, Thank you for posting your review. We will contact you directly to see how we can help you and answer any questions you have. Kind regards, GoCompare

Posted 6 years ago

“Very difficult site kept crashing,gave up in the end”

Helpful Report

(Car Insurance) - Posted 6 years ago

Hello Chris, Thank you for posting your review. We will contact you directly to see how we can help you and answer any questions you have. Kind regards, GoCompare.

Posted 6 years ago

“I am fed up with your advert the singer just does not compare any more I switch of when he is on change the advert ,sure by now it could find better.”

Helpful Report

(Car Insurance) - Posted 6 years ago

Hello Richard, Thank you for posting your review. We will contact you directly to see how we can help you and answer any questions you have. Kind regards, GoCompare.

Posted 6 years ago

“You do all the stuff online then when you try to progress it says unable to proceed due to the details given, wasted time doing both car and home insurance”

Helpful Report

(Car Insurance) - Posted 6 years ago

Hello Robert. Thank you for posting your review. We will contact you directly to see how we can help you and answer any questions you have. Kind regards, GoCompare.

Posted 6 years ago

“I had attempted to insure my car with Hastings because the cost was half the price compared to my renewal with them but Hastings would not allow me asking me to call them directly i do not have the time or patience to hang on to a call waiting for a age. i will probably now have to insure elsewhere..”

Helpful Report

(Car Insurance) - Posted 6 years ago

Hello Grant, Thanks for leaving your review. We will contact you directly to see how we can help you and answer any questions you have. Thanks GoCompare.

Posted 6 years ago

“Expensiv insurace”

Helpful Report

(Car Insurance) - Posted 6 years ago

“After I had filled in the questionaire, my policy did not read how i expected it to.”

Helpful Report

(Home Insurance) - Posted 6 years ago

Hello Graham, Thanks for leaving your review. We will contact you directly to see how we can help you and answer any questions you have. Thanks GoCompare.

Posted 6 years ago

“Yes I’m, because I cannot understand the stupid law or rolls that the country works with. I will give you two bad things happened to me 1- first when I bought a house in England cost me about £900,000 and when I went to Barkley,s bank and HSBC branches in Woking they didn’t accept to open saving account to me because I have only visit visa for 5 years and I’m not UK Cetizen or have residents visa!!! So every month I have to pay my invoices by my credit card!!!2- when i deside to buy a car because every year I rent automatic 7 seats car with full insurance for more than 3 months and it’s cost me a lot of money so I went to think ford and bought the car and transfer the money that was easy but after that I couldn’t even drive it from the showroom to my house because I don’t have insurance and all the insurance company that I trying with them didn’t accept to insurance the car!!!! So they pring it to my house and it’s still there and I still have the rental car ,!!! Isn’t that ridiculous rolls?!!!! That you can buying anything but you can’t use it very well. Thank you”

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(Car Insurance) - Posted 6 years ago

“should be cheaper for young drivers”

Helpful Report

(Motorbike Insurance) - Posted 6 years ago

Hello Kenny, Thanks for leaving your review. We will contact you directly to see how we can help you and answer any questions you have. Thanks GoCompare.

Posted 6 years ago

“I was given quotes per my details....then no one could insure me because I’m a business and live on the property, so a risk to clients. Total waste of time. But no worries because I found a great company who COULD help me.”

Helpful Report

(Home Insurance) - Posted 6 years ago

Hello Paul. Thanks for posting your review. We will contact you directly to see how we can help you and answer any questions you have. Kind regards, GoCompare

Posted 6 years ago

“Completed my EXTENSIVE list of questions. Found a quote I was happy with. Tried to pay TWICE unsuccessfully, so gave up!”

Helpful Report

(Car Insurance) - Posted 6 years ago

Hello Andrew. Thanks for leaving your review. We will contact you directly to see how we can help you and answer any questions you have. Thanks GoCompare.

Posted 6 years ago

Go.compare.com is rated 4.6 based on 39,022 reviews