Go.compare.com Reviews

Name: Go.compare.com
Address: Imperial House,Imperial Way, Duffryn, Newport
Rating: 4.64

4.6 Rating 39,023 Reviews

93 %

of reviewers recommend Go.compare.com

4.6

Based on 39,023 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Location:

Imperial House,Imperial Way, Duffryn
Newport
NP10 8UH

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Go.compare.com 1 star review on 22nd April 2025

FrancisOlivia 771 At G M Ail . Com

Go.compare.com 1 star review on 19th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was a pity that filling out the forms on your site did not relate to what you end up with the Esure company. It had many discrepancies, which when altered over the phone was never updated on the paperwork sent via email. I cancelled the policy and went with our original supplier enough £10,25 more expensive. They tried to charge us a fee for cancelling after less than 10 hours, but when pointing out it was their error they relented.”

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(Car) - Posted 9 years ago

Hello Peter. Thank you for posting your review. We will contact you directly to see how we can help you and answer any questions you have.

Posted 9 years ago

“Massive waste of time. The quote offered once I rang up was way off the mark of that shown online, with plenty of being put on hold in between.”

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Posted 9 years ago

Hello Archie. Thank you for posting your review. We will contact you directly to see how we can help you and answer any questions you have.

Posted 9 years ago

“Cheapest insurance for my car was through Quick-Sure.Com, absolute waste of time, tried emailing and calling to no avail. So much for good customer service. Suspect will be going with Admiral, at least they respond.”

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Posted 9 years ago

Hello Gary. Thank you for posting your review. We will contact you directly to see how we can help you and answer any questions you have.

Posted 9 years ago

“I was very dissapointed with one of the companies your site recommended. This was first insurance who in my opinion are misleading your customers with false quotes.”

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Posted 9 years ago

Hello David. Thank you for posting your review. We will contact you directly to see how we can help you and answer any questions you have.

Posted 9 years ago

“Gocompare is typical of these type of sites, they never list the cheapest deals around. You're far better off doing your own search for the best offers.”

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Posted 9 years ago

“Really poor at checkout just about to buy and would not accept debit card? Went on moneysupermarket and no problem plus cheaper car insurance quote so sorry will use the latter in future”

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Posted 9 years ago

Hello Carol. Thank you for posting your review. We will contact you directly to see how we can help you and answer any questions you have.

Posted 9 years ago

“I used you for a quote on my sons car insurance as soon as I tried to insure him A choice put up the premium from £1200 to £1700 and an excess up to £1000 I will never use your website again and will advise my friends not to as we'll I'm sure it will also look good for you on Social Media too I am disgusted the way I have been treated”

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Posted 9 years ago

Hello Daniel. Thank you for posting your review. We will contact you directly to see how we can help you and answer any questions you have.

Posted 9 years ago

“your operator made answer up to questions not asked. Payment taken straight away yet refund is not so forth coming POOR”

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Posted 9 years ago

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Posted 9 years ago

“very good for time saver”

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Posted 9 years ago

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Posted 9 years ago

“Rubbish Even if the insurance company is web based i just cant believe that you included a company on you web site which does not answer telephone calls from potential clients. M.”

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Posted 9 years ago

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Posted 9 years ago

“Every qoute i had when put through to the company websites the price was always more. The worst qoute was over £400 different from the actual price they offered i was qouted £540 when went to pay it jumped upto £945 . Very misleading...”

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Posted 9 years ago

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Posted 9 years ago

“Must of been a technical error or something with the website, but they couldnt find my address which was extremly frustrating. Then the cheapest insurance company kept me on the phone for ever passing me around. Didnt have a good expeirence this time.”

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Posted 9 years ago

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Posted 9 years ago

“YOU KNOW THEY IS A PROBLEM ,WHEN PEOPLE PUT IN 0 [ZERO] NCB ,BE WISER INSURANCE ,PUTS 9 YEARS ,AND THEN ASK FOR PROOF ,YOU HAVE NONE SO THE POLICY IS CANCELLED ,, MY MONEY LOST ,,,,,,,,,GO COMPARE YOU KNOW THIS ,,,,,,,WHAT IS IT YOU GETTING A NICE KICK BACK FROM THEM I BET ,,,,,,”

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Posted 9 years ago

“Very expensive”

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Posted 9 years ago

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Posted 9 years ago

“You guys are too expensive committed to other comparison websites. End.”

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Posted 9 years ago

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Posted 9 years ago

“Why would car insurance quote jump up 3 times and by over £60 in 24 hrs. So disappointed ????????”

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Posted 9 years ago

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Posted 9 years ago

“Waste of my time will never you you'd again”

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Posted 9 years ago

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Posted 9 years ago

“When you get a quote online then try and buy the policy the price goes up”

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Posted 9 years ago

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Posted 9 years ago

“I tried to renew my van insurance using Gocompare. The site was taking so long to load my details, and details of my vehicle, that I kept getting 'time out' messages. After 2 hours I gave up, and renewed by phone.”

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Posted 9 years ago

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Posted 9 years ago

“More interested in increasing premium to be paid”

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Posted 9 years ago

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Posted 9 years ago

Go.compare.com is rated 4.6 based on 39,023 reviews