GoAlpes.com Reviews

Name: GoAlpes.com
Address: 467 av. de Savoie, Grand-Aigueblanche, Grand-Aigueblanche
Rating: 4.95

5.0 Rating 332 Reviews

100 %

of reviewers recommend GoAlpes.com

Company Reviews

Metrics

Info

5.0

Based on 332 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Spot on service. Drivers ready and waiting for us on both journeys - good spacious vehicles with car seats , water and friendly drivers. I made a mistake when bookign and it was rectified quickly and without fuss - thank you!”

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Posted 9 months ago

Hello Robert! Thank you very much for the feedback!

Posted 9 months ago

“Great service. On time and reminders by sms and email.”

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Posted 9 months ago

Hello Rohan, Thank you for the feedback!

Posted 9 months ago

“Excellent service and also provided bottles of water for the trip which was a nice added touch . Will definitely be using them again .”

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Posted 9 months ago

Hello, Thank you very much for the feedback!

Posted 9 months ago

“I booked a driver from Lyon to Meribel later than normal so used Go Alpes without knowing anything about them. I was extremely impressed. We had drivers arrive early, there was always fast communication from the office, I was sent whatsapp messages re the driver info and the vehicle had local registration so we were able to use local roads and avoid so much traffic on the way there. I would highly recommend them.”

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Posted 9 months ago

Hello Sherry! Thank you very much for the feedback, we are doing our best to improve the service!

Posted 9 months ago

“We chose the business class option for our transfer from Geneva airport to the alps. We were very happy with the level of service. The car was on time, both legs of the journey, comfortable and water, sweets, tissues were provided. Goalpes contacted us before we travelled to ensure they had the correct child seats for us and these were good quality and clean. This was very reassuring. Payment was easy, made in instalments online. The only thing we would have preferred is for all passengers to be facing forward as those who went backwards did suffer with nausea.”

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Posted 9 months ago

Hello Ally, Thank you for the feedback, much appreciated! Hope you had wonderful time in Alpes.

Posted 9 months ago

“GoAlpes did exactly what is needed from a transfer. On return trip the traffic delayed our driver, so they kept us updated and managed to arrange an alternative driver and suitable vehicle to pick us up and get us to the airport. Couldn’t have asked more of them in the circumstances.”

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Posted 9 months ago

Hello James! Thank you very much for the feedback, hope to see you once again!

Posted 9 months ago

“First time using Go Alpes and I was very satisfied.”

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Posted 9 months ago

Hello Flavia! Thank you very much for the feedback!

Posted 9 months ago

“Transfer was early and ended up with extra time at the airport, always a positive in half term at Geneva”

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Posted 9 months ago

Hello, Thank you very much for the feedback!

Posted 9 months ago

“I can’t recommend GoAlpes enough. The booking experience was super easy and communication regular and clear across email, text and WhatsApp. Our drivers were super friendly and worked hard to get us where we needed to be - on the way out, Seb found alternative roads to reduce the journey time and avoid the huge delays on the motorway. On the way back, Janis fought the motorway traffic and met us at a different collection point and made sure we made our flight home - something which a few hours earlier we’d given up on. GoAlpes will be the first transfer company I try for all my trips in the future.”

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Posted 9 months ago

Hello Ryan! Thank you very much for the feedback, much appreciated! Hope to see you soon once again.

Posted 9 months ago

“Brilliant service from booking to the drive. Constant updates and a wonderful driver. Thank you.”

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Posted 9 months ago

Hello Sheridan, Thank you very much for the feedback, much appreciated!

Posted 9 months ago

“Driver was on time and courteous”

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Posted 9 months ago

Hello Robert! Thank you very much for the feedback!

Posted 9 months ago

“Just returned back from a family ski trip using GoAlpes for the first time and would highly recommend them. Communication was clear with regards to payment and also pick up. The drivers were very pleasant and accommodating, making the whole experience and good one and hassle free. Even provided us with a bottle of water each for the journey.”

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Posted 9 months ago

Hello Simon! Thank you very much for the feedback! Hope to see you once again!

Posted 9 months ago

“Very good service. Give good updates. Was always waiting at the agreed times and helped with picking up a shopping order. Fantastic”

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Posted 9 months ago

Hello Thomas! Thank you very much for feedback, much appreciated!

Posted 9 months ago

“Really swift and easy - great service”

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Posted 9 months ago

Hello! Thank you very much for feedback!

Posted 9 months ago

“Nice driver, he was waiting on time, confortable van.”

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Posted 9 months ago

Hello Flavio! Thank you very much for feedback, much appreciated!

Posted 9 months ago

“Been using GoAlpes for over 12 years now. The last 6-7 years I have been the lead booker. From initial enquiry to actual airport pick-up and transfers; Go Alpes have never let me down. They respond quickly to all enquiries and have a competitive pricing structure with a clear and transparent invoice system. Any requested booking changes are handled efficiently and effectively. You get a 'named' driver notification the day before travel and the communication with the driver on the day, is faultless. The taxis are clean and spacious. All in all, a top class service. I would highly recommend.”

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Posted 9 months ago

Hello dear Kevin! Thank you so much for such a warm words, much appreciated! We are doing our best to improve the long-time business and hope to see you once again! Much love!

Posted 9 months ago

“Excellent service!”

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Posted 9 months ago

Hello Helen! Thank you very much for the feedback, much appreciated!

Posted 9 months ago

“Good communication, on time pickups, helpful and enagaging drivers”

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Posted 9 months ago

Hello! Thank you very much for the feedback!

Posted 9 months ago

“I use this company several years Good cars, very good and polite drivers Excellent service”

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Posted 9 months ago

Hello Irina! Thank you very much for the feedback! Hope to see you once again!

Posted 9 months ago

“From start to finish a superb service. Almost instant response on any questions I had. I had to change my collection day and this was dealt with brilliantly and without any fuss. Drivers Peter and Blanka were superb, great communication all the way and we're on time and phoned to explain where they were I have used many different companies to get from Geneva to La Plagne, that has now changed, I will only use GoAlpes for future trips. Great job.”

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Posted 10 months ago

Hello Kevin! Thank you very much for the feedback, much appreciated! Hope to see you once again!

Posted 9 months ago

GoAlpes.com is rated 5.0 based on 332 reviews