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Goodbye Good Boy Reviews

5.0 Rating 562 Reviews
100 %
of reviewers recommend Goodbye Good Boy
5.0
Based on 562 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Goodbye Good Boy 5 star review on 9th January 2025
Emily
Goodbye Good Boy 5 star review on 9th January 2025
Crystal
Goodbye Good Boy 5 star review on 23rd November 2024
Jacqui
Goodbye Good Boy 5 star review on 20th November 2024
Graeme
Goodbye Good Boy 5 star review on 14th November 2024
Crenagh
Goodbye Good Boy 5 star review on 24th October 2024
Anonymous
Goodbye Good Boy 5 star review on 16th October 2024
Steve
130
Anonymous
Anonymous  // 01/01/2019
Very good service, caring & compassionate. highly recommend.
Helpful Report
Posted 11 months ago
Cassandra and the Team at Goodbye Good Boy were just amazing. Everything was done smoothly, and that's honestly so helpful at such a stressful and awful time. They we compassionate and understanding, handling everything with so much care and so efficiently. Our boy Chacha deteriorated so quickly and suddenly and when we had to make the tough decision to send him off, we were able to arrange that so smoothly with Goodbye Good Boy. The vet that came to put our little man to sleep, Dr. Cooper, was also amazing as he was so gentle and kind. Our lil man Chacha came back to us hand-delivered by someone from the team. The partner crematorium, Bamganie, did a wonderful job with keepsakes. All in all, in such a tough moment in life Goodbye Good Boy were amazing with helping ease the burden and stress.
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Posted 11 months ago
Thank you so much for your service. We could not have dreamt of a more peaceful passing for our beautiful boy Teddy. Melissa the vet was so kind and compassionate and gave us all the time we needed to say goodbye to our beloved family member. I could not fault the entire experience it was a lot more tranquil being in our own home, and Teddy’s snoring which we hadn’t heard in weeks gave us comfort that he was completely at ease walking across the rainbow bridge. Thank you again for helping pet parents give their loved one the best end of life possible. Kind Regards Teddy’s mum Loren
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Posted 11 months ago
Losing Xander was hard but the team at Goodbye Good Boy made it a little easier, from arranging a vet on a Sunday evening, calling and emailing to make sure I was doing ok, arranging the crematorium (who were also fantastic) to giving me a digital print of my boy. Having their support was amazing, and knowing that they are there for me is such a big help. I recommend their services for anyone that loses a long loved furry friend. Thank you GGB team you are all amazing.❤️❤️
Goodbye Good Boy 5 star review on 8th February 2024
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Posted 11 months ago
Could not recommend Goodbye Good Boy highly enough. The care and support they provided during such a difficult time brought nothing but peace and comfort and made the whole experience that little bit more tolerable.
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Posted 11 months ago
I am so impressed with this service. At such a difficult time in your life, you just want things to be as easy as possible and that's exactly what Goodbye Good Boy made me feel when I sadly had to say goodbye to my best friend. There was so much empathy from the initial phone call, to the vet service and even the after care - I received a follow up a few months on which shows this company do want the best service for their customers. I will always recommend this company for my great experience.
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Posted 11 months ago
A huge “thank you” for your truly professional service which we received at the time of the passing of our pet ‘Jess’. Losing a canine friend that has been part of the family for so long is an upsetting time, but your services made it very easy to say good bye. The veterinarian who attended, was kind and understanding of our grief and helped us through that moment with an excellent professional approach. Once again thank you for you valuable service Yours sincerely Vaughan
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Posted 11 months ago
Was a beautiful experience, something I’ll remember for the rest of my life. Having my Three adult children who grew up with my beautiful girl will treasured forever we were all there to support and love her. There was nothing but love in the room, yes it was sad and it still is but you could feel the love and the connection between us alll I couldn’t have asked for a better way to have said goodbye to our fur baby. She is so missed, and loved she has left a hole in our family but we made the right choice out of live for her.
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Posted 1 year ago
It was a very sad day for me, but Goodbye Good Boy were very good, Sandra the vet arrived on time and run through the procedure, she gave me time to say good by to Bella and she carried out what she had to do in my time. I still miss Bella every day but she went peacefully, thanks to Goodbye Good Boy.
Goodbye Good Boy 5 star review on 22nd January 2024 Goodbye Good Boy 5 star review on 22nd January 2024
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Posted 1 year ago
Such a peaceful and loving goodbye to my beautiful Doberman, Ramy. It was all done with such dignity and zero stress for my boy who had bone cancer. I highly recommend when the time comes to any dog owner that needs to make the tough decision to reach out to this company. I also loved the fact they did two follow up calls to ensure we are okay following the loss of Ramy. ❤️
Goodbye Good Boy 5 star review on 21st January 2024
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Posted 1 year ago
We really appreciated the great job done by Goodbye Good Boy when it was time to say goodbye to our beloved cat Sam. They were caring, respectful, gentle, and it was so much better than stressing him out with a trip to the vet. They let us take our time, and all the little touches really helped too, from the nice setup in the car to take him away, to advising our vet, and the follow up phone calls to check on us. A truly great service and I would not hesitate to recommend Goodbye Good Boy to anyone facing this tough situation.
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Posted 1 year ago
Your service and this process has been absolutely beautiful. I couldn't think of anything more I would want, Goodbye Good Boy exceeded expectations. The experience was holistic, gracious and practical. Thank you for taking care of our boy and returning him home to us so he can live on forever.
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Posted 1 year ago
The team were supportive, understanding, caring and provide a wonderful service during such a hard time. Thank you for your compassion throughout, it is very much appreciated by our family.
Goodbye Good Boy 5 star review on 15th January 2024
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Posted 1 year ago
Supportive caring and kind - such a great help in a terrible time. Would not have coped without their service and support. 1000% recommend the service of GbGb. A really awful tough time made a littler easier - thank you .
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Posted 1 year ago
Such a peaceful and loving goodbye to our little Jax. It was all done with such dignity and no stress for our boy who had cancer. Would highly recommend when the time comes to any doggie or cat parents.
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Posted 1 year ago
Melissa was wonderful, extremely gentle and respectful. Jack took to her immediately which was unusual for him. She also took the time to get to know Jack and the family and made sure that we were all as comfortable as we could be at every step of the process. The support before and after was very reassuring and made the situation as manageable as it could possibly be. I would highly recommend saying goodbye to your fury friend in this manner. Jack’s final moments were filled with calm, love and respect which is exactly what we wanted for him.
Goodbye Good Boy 5 star review on 10th January 2024
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Posted 1 year ago
Goodbye Good Boy team have been absolutely wonderful with helping my family through navigating the most difficult decision of saying goodbye to our beloved boy Garfield. Dawn from Goodbye Good Boy was with us every step of the way, explained the process and made it all so much easier. Dawn handled every interaction with the outmost compassion and understanding, took interest in Garfield and the history we shared and reassured me every step of the way. This is one of the most difficult decisions any pet parent will ever face and having a personalised and respectful service such as Goodbye Good Boy makes that burden easier to bear. I would recommend Dawn and Goodbye Good Boy to anyone finding themselves in the same situation. Sanja
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Posted 1 year ago
I had to make the hardest decision in my life to put my dog down because his kidneys failed him and he was just so ill. The best decision I made was to call Goodbye Good Boy to help me navigate this process. I knew I wanted Harry to be home and comfortable and not at the vet when this had to happen. I was an absolute mess and the online step one process was made easy . It explained what would happen next and guided me so I could be prepared gently. From the second Dawn called to start the second step (I burst into tears), she was so nurturing, caring and understanding and I felt instantly at ease knowing I was doing the right thing. The vet Melissa, was there within the hour for step three and was equally gentle and kind and explained everything slowly to us. The fact that Harry would be sedated first to give us time to spend with him and say our goodbyes was so special and important. Only when we were ready Melissa slowly and gently put Harry to rest. The steps continued to move me right up until weeks later. We decided to cremate Harry and that whole process and customer service was incrediable with beautiful surprises along the way. If you ever have to face this horrible but necessary decision, I highly recommend Goodbye Good Boy. Cheryl
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Posted 1 year ago
The team were compassionate and respectful as we said goodbye to our beloved dog.
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Posted 1 year ago
I would like to thank the staff of Goodbye Good Boy for their care and understanding at a very difficult time for our family. In particular the veterinarian, Dr Sherini Joshi, was very compassionate when she visited our home. It was a very peaceful goodbye for our loving and loyal seventeen year old ‘Hugo’.
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Posted 1 year ago
Goodbye Good Boy is rated 5.0 based on 562 reviews