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Goodbye Good Boy Reviews

5.0 Rating 553 Reviews
100 %
of reviewers recommend Goodbye Good Boy
5.0
Based on 553 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Goodbye Good Boy 5 star review on 20th November 2024
Graeme
Goodbye Good Boy 5 star review on 14th November 2024
Crenagh
Goodbye Good Boy 5 star review on 24th October 2024
Anonymous
Goodbye Good Boy 5 star review on 16th October 2024
Steve
Goodbye Good Boy 5 star review on 15th October 2024
Bek
Goodbye Good Boy 5 star review on 15th October 2024
Bek
Goodbye Good Boy 5 star review on 15th October 2024
Bek
127
Anonymous
Anonymous  // 01/01/2019
They were extremely understanding, empathetic and patient in what was a very distressing time for us. The return of the ashes in a lovely urn, and the digital portrait was really lovely. The follow-up call to ‘check-in on us was also special and very much appreciated. I would highly recomnend Goodbye Goid Boy.
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Posted 6 months ago
I was so impressed with the service Good Bye Good Boy provided. From the initial first call to the visit itself everyone was so understanding and empathetic. They made that horrible decision as smooth as possible. Thank you to the team at Good By Good Boy
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Posted 6 months ago
We were not expecting to have to say goodbye to our beautiful big bull terrier, Lexi. We were very glad to be able to have family and friends with her in our front yard which was her favourite place to be. The people from Goodbye Good Bye were so understanding, gentle and patient. The vet gave very clear information about the process and guided us through this experience which we really needed. She didn't pressure us to do anything too fast and gave us time to think about when we were ready to really say goodbye. We are very grateful for the help and so glad that Lexi had a gentle process in her passing. Thank you.
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Posted 6 months ago
We wanted to thank you so much for everything, the professionalism and kind support and advice has been nothing short of amazing.
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Posted 6 months ago
I couldn’t think of a better company to have helped me send my baby off to her next adventure in the afterlife. The vet that came was so kind and lovely and explained everything and all my dealings with the company were easy and seamless. Highly recommend.
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Posted 6 months ago
Thank you for your kindness and empathy.
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Posted 6 months ago
I’m so glad we had Goodbye Good Boy there us when our time had come to say farewell to our Tyson. Still coming to terms with the experience but my positive memories of Tyson help.
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Posted 7 months ago
14 years ago I continued my journey through life with Tyson the Beagle by my side. Things were certainly so much better with him around. Saying goodbye of course was extremely difficult, but from the moment I picked up the phone and called Goodbye Good Boy all there was left for me to do was be there for Tyson in his last few hours. The care and service was impeccable. I’m so glad I had the team at Goodbye Good Boy there to take charge and give my boy Tyson the send off he deserved.
Goodbye Good Boy 5 star review on 1st April 2024
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Posted 7 months ago
The experience I had with Goodbye Good Boy was very touching. I didn't expect my boy Greyworm to deteriorate so quickly. I had a feeling he was going pass away before the morning. And I felt panic as it was 7pm already. I knew the local vet and everything was closed. I did not want Greyworm to pass away in pain. I thought the only option was the animal emergency. But I didn't want Greyworm to be anxious in his last moments on earth, as those places are very hectic. I did some quick research for home euthanasia on my phone. Previously, I knew nothing about it let alone knew this sort of thing existed. I found Goodbye Good Boy and gave them a call. The team responded with a compassionate open ear and acted swiftly to help my Greyworm as much as possible. Everything was organised within 30 minutes including details, paperwork, cremation/burial/urn options, digital signature (a very very easy procedure), payment and a home visit doctor to come out to my home. Shortly within only 2 hours, wonderful and kind Dr Chad came out and met the family and assisted Greyworm to peacefully, without pain, in comfort, with dignity, in company of family surrounding him, pass over to the other side. Greyworm the good boy closed his eyes and fell asleep with a smile on his little face with all of us close around him. Thank you so much to the team at Goodbye Good Boy. It almost felt like you became part of Greyworm's family in the last hours of his life. Truely grateful of your service to people, your kindness, empathy and compassion. Love, Greyworm's family
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Posted 7 months ago
What a wonderful service, having the option to say goodbye to our beautiful fur baby at home with the support of vets, nurses and service staff. Everyone was so caring and soft during our service. Everyone was understanding and helpful during the process. It is a service will will definately mention to our family and friends.
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Posted 7 months ago
Reaching out to Goodbye Good Boy at such a difficult time made the whole experience much easier to deal with and much less stressful. We were able to say goodbye to our beautiful boy in our own home with all our family with him. Everyone was so lovely to deal with and the vet who came out was so gentle and caring and patient. I would definitely recommend using Goodbye Good Boy when it’s time to say goodbye to a loving pet ❤️
Goodbye Good Boy 5 star review on 27th March 2024
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Posted 7 months ago
We were highly impressed by their professionalism and compassion shown during our journey with our beloved Oscar. They guided us and supported Oscar’s journey and we are thankful for their service.
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Posted 7 months ago
Goodbye Goodboy provided a more peaceful and less stressful way to say goodbye to my beautiful boy in the comfort of his bed and home. Very lovely and caring staff.
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Posted 7 months ago
The team were so supportive and helpful during the most painful loss I have ever experienced. They were reassuring when I wasnt sure if it was time for euthanasia - and I got to chat openly about quality of life so I was sure I was making the right decision. The vet was very gentle, very respectful and very understanding. They made an awful time a peaceful one, and I was offered counselling and someone to talk to if I needed it. About a week later my furbabies ashes were returned to me, and although nothing in this world can replace him it was clear they treated him with dignity and respect. i was grateful to be able to use Zip Pay, and the staff were very helpful when I was trying to work it all out. I will be forever grateful of GBGB for treating my little soulmate like the precious being he was, and I highly recommend them if you have need of this service. Thank you guys, you are Angels x
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Posted 7 months ago
I have nothing but praise for this company. They were really there for my husband and I when we had to make the heartbreaking decision to to say goodbye to our dog Steven. From the minute you contact them they guide you through the whole process. The vets who came to our place were so kind and the procedure was very professional and delicate. As sad as it is to lose a beloved pet, they did make it easier. Our boy isn't suffering anymore. If you need to say goodbye to your pet and you're finding it too hard to take them to the vet and you want the most beautiful service and care, go with these guys.
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Posted 7 months ago
Great people to deal with at a very difficult time very caring from the start during and afterwards thanks to you all Ian and Rachel for CHIEF
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Posted 8 months ago
Beautiful staff and amazing service during difficult time.
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Posted 8 months ago
This is one company who actually truly cares about you and your furbaby. Not only was there support and compassion from the first phone call but even after my baby went to forever sleep I received a follow up call checking in on me and my other furbaby. I recommend Goodbye Good Boy to anyone who has to make the difficult decision of sending their furbaby over the rainbow and whilst I hope I won’t need this service ever again, if I do, they will be the company I use.
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Posted 8 months ago
The staff at Goodbye Good Boy was super helpful during a very stressful time. I can’t thank them enough. I believe every pet owner would want an experience like this.
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Posted 8 months ago
I had such a great experience with goodbye good boy. The vet arrived at my house and was very patient with timing for me to prepare myself. He explained everything he was going to do prior to the procedure. The whole process was very quick and afterwards the vet gave me as much time as I need to say goodbye to my baby. He then wrapped her in a blanket and very respectfully carried her out the his car and placed her gently on the back seat of the car. On return of Bonnie's ashes I was delighted to receive a card with her paw print and some of her fur,which I was not expecting. A few weeks later I had a follow up call from the staff to check in on me. Overall was extremely happy. Thanks for making a hard decision a positive one.
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Posted 8 months ago
Goodbye Good Boy is rated 5.0 based on 553 reviews