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Goodbye Good Boy Reviews

5.0 Rating 591 Reviews
100 %
of reviewers recommend Goodbye Good Boy
5.0
Based on 591 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
This company was extremely empathetic and caring. They were quick to respond and the vet was caring and so sensitive when dealing with us in the most difficult of times.
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Posted 2 months ago
The level of care and respect was exceptional. From start to finish the team demonstrated empathy and professionalism. We were extremely grateful for their assistance and the small thoughtful touches as we navigated this challenging time. I would highly rate the team for anyone needing this type of service.
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Posted 2 months ago
I would highly recommend the services of Goodbye Good Boy. It was time to say goodbye to our little girl and during this most difficult time the Vet was absolutely amazing. He was so caring and made our little girl feel calm and comfortable during the whole process.
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Posted 2 months ago
This place was amazing!! From talking to Linda at the first initial phone call where I couldn’t hold it together to then have the beautiful Dr Sandra Karlsen send our beautiful 8 year old Bailey over the rainbow bridge. The care this place has shown has been absolutely beautiful. Honestly in such a horrible sad time for us these people at this place made it so easy so we could just grieve what we lost. I hope to never need them again but I would highly recommend them to anyone in the position of needing their services.
Goodbye Good Boy 5 star review on 11th February 2025
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Posted 2 months ago
Very considerate and caring approach by staff and vet from Goodbye Goodboy that was so important during this difficult period. I found their rates were very competitive but it was quality of service that elevated them for this work.
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Posted 2 months ago
Very sincere and compassionate vets, nurses and team. Highly recommend this lovely organisation
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Posted 2 months ago
Was a reaaly difficult time for us having to say goodbye to our most beautiful girl. We would highly recommend Goodbye Good Boy.
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Posted 2 months ago
Godbye Good Boy, ,what can i say. It was a very hard and difficult descision not to mention painful, to have to say good bye to our beautiful, wonderful Tyson. The staff of GoodBye Good Boy , a company and service we chose to have at home, were absolutely understanding, kind,helpful and gracefully sympathetic. Their after service is also very caring. I highly recommend GoodBye Good Boy.
Goodbye Good Boy 5 star review on 4th February 2025
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Posted 2 months ago
I am so glad I chose Goodbye Good Boy to help our old boy cross the rainbow bridge. An utterly devastating situation for our little family was met with kindness & care. The process was made incredibly simple (a great relief when you are overwhelmed with grief) & we got to see our boy off in our beautiful back yard & spend time with him until he was lovingly buckled into the cremation services van. Nelson was home in just over a week in a beautiful timber box with fur from all parts of his coat & a perfect paw print. I also opted for a necklace with part of Nelson’s ashes inside and it is the perfect way to keep him with me day to day. Would highly recommend to anyone who has the misfortune of saying goodbye to their furry family member.
Goodbye Good Boy 5 star review on 4th February 2025
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Posted 2 months ago
Amazing care every step of the way,would definitely use them again
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Posted 2 months ago
Having to say goodbye to our beautiful Kelpiex Zara was so very hard and emotional. Zara was 16.5 years and loved life. When Dr Sarah Hardman came out to us for Zara, she showed so much respect for Zara and my family. She cuddled Zara, was so sweet and listened to stories we told about Zara. We shared photos of Zara when she was a puppy, and throughout her life. The morning was so very emotional, however felt precious for the way our Zara, our family, including our other dog was treated. I cannot express just how much we feel for Goodbye Good Boy. The empathy, compassion and patience you all expressed during our preparation and Zara's crossing the rainbow bridge was just so special. We thank Goodbye Good Boy team and Dr Sarah Hardman for your love and respect for Zara and us (Zara's family).
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Posted 2 months ago
Saying goodbye to our beautiful staffy Indy was one of the hardest things we have ever had to do, made more bearable by the kindness from everyone at Goodbye Good Boy. Setting her free from pain in the comfort of our home was all we could hope for. From the first phone call, to the vet who visited our home, to the courier who delivered Indy back to us and then even a follow up call to see how we were doing - Everything was done with so much care. Thank you! Highly recommend.
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Posted 3 months ago
Hello everyone….. My name is Trini and my little Gypsy rose, 11 year old Jack russell fell ill very unexpectedly with Liver complications and cancer slowly spreading as well…. She had to be put to sleep on a Sunday late afternoon and 2 to 3 hours after first calling “Goodbye Good Boy” I had a lovely Veterinarian here at mine and Gypsy’s home and Gypsy was put to sleep on her bed with her toys with me next to her and my hand on hers !! She was very peaceful and taken away with the utmost care and kindness and her beautiful body was to be cremated and her ashes were my decision to do as I wished or I could of buried her at my home but I decided to have her cremated…. Goodbye Good Boy are awesome and my brother did the phone calls as I was too distressed,,,, and they were so great and prompt over the phone and with a couple of back and forth phone calls from them,, we had Gypsy organised with the greatest empathy and kindness …… My Heart 💓 is filled with respect and gratitude for how her life was peacefully ended and sorted out with respect and honour !! Yours sincerely,,, Trini 🙏😘
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Posted 3 months ago
Kind and compassionate team members helped us through one of the most difficult days that a pet owner will experience. Dr Emma was so sweet and gentle, and treated Kitfox and the whole process with respect and kindness. Thank you from the bottom of our hearts.
Goodbye Good Boy 5 star review on 9th January 2025
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Posted 3 months ago
I can’t even begin to express my gratitude to you for how well you supported myself my husband and my children when we had to say goodbye to our chocolate lab Peppa. The empathy, compassion and patience you had was amazing as I tried to talk my way out of needing to send our baby to heaven. Thank you for the experience and the advice and for the peaceful way you helped Peppa go to heaven. Although I don’t want to have too I know I’ll be reaching out again for our next fur babies turn. Don’t doubt using goodbye goodbye they are amazing and you regret it. Thank you x
Goodbye Good Boy 5 star review on 9th January 2025
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Posted 3 months ago
Such understanding from these beautiful people. Cooper our border collie was our family and it was truly devastating but a gentle, loved environment at home where we could grieve for our beloved boy. Thank you so much for everything 🥲❤️🥰
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Posted 3 months ago
Thank you for your kindness and support. All the staff were fantastic and provided the most gentle and peaceful send off we could have hoped for.
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Posted 4 months ago
I cannot recommend these people enough. They were recommended by our vets as she worked with them, and being able to have our regular vet attend to perform the euthanasia was really good for us and our Bella. Saying goodbye to our beautiful Bella was such a hard and emotional time but the care, support and understanding that was given to us was amazing. Everything was looked after with compassion and professionally. Our Bella’s was returned to us shortly after and although we miss her terribly, she sits proudly on our hall table. Thank you Goodbye Good Boy.
Goodbye Good Boy 5 star review on 23rd November 2024
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Posted 4 months ago
I can't recommend these people enough. I had a beautful loving boy named Garbage (I didn't name him I took him on when he was going to be surrended by some friends) he was my cuddles cat and loved being with his daddy. The little man was quite a fighter he was diagnosed with Large Cell Lymphoma at the end of 2024. He fought hard and at one time went into remission but unfortuatly it took him in the end. I had 2 other cats who I also wanted them to be able to say goodbye and didn't want to drag Garbage off to the vets to stress him on his final day. Goodbye Good Boy was recommended to me by my vets. I'm so glad they did. I was able to contact them early so when the time came they had all the details needed. Eventually that call had to be made. While it is the hardest call to make they were so understanding and supportive. They arranged for the next day. The vet they had come to me was so wonderful and caring both for Garbage and us. Everything was looked after in a peaceful and caring way. Little man was returned to us a short time after. They looked after everything with such compassion and professioalism. I will definatly be using their services again when need arises.
Goodbye Good Boy 5 star review on 20th November 2024
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Posted 4 months ago
Kind and Compasionate. Dr. Cooper came to our home to help us say goodbye to our chocolate lab, Tennant. I was uncertain how I might feel about this process happening in the house that we then had to continue to live in. I must say that it was a beautiful process. Dr. Cooper talked us through it all, waited patiently for us to have enough time with our girl, and was so respectful. Every person I've dealt with has been professional, kind and understanding. They were even able to come on Grand Final Day at no extra charge. The memorial box, paw print, etc were all done to a beautiful standard and we have them to cherish. Thank you Goodby Good Boy. I would recommend without hesitation. They were lovely.
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Posted 4 months ago
Goodbye Good Boy is rated 5.0 based on 591 reviews