Goodbye Good Boy Reviews

Name: Goodbye Good Boy
Address: ., ., Victoria
Rating: 4.99

5.0 Rating 560 Reviews

100 %

of reviewers recommend Goodbye Good Boy

5.0

Based on 560 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Goodbye Good Boy 5 star review on 9th January 2025

130

Anonymous

Anonymous // 01/01/2019

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“Wonderful service. We felt true care and compassion with every step. Our Ruby had the best.”

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Posted 3 years ago

“From the first discussion with James I was treated with comfort & respect and my dearly beloved dog Loreta was cared for in a very kind and dignified manner. She returned home promptly and the entire process was smooth. In such a difficult time, Goodbye Good Boy treated us so well and with sincere compassion.”

Goodbye Good Boy 5 star review on 29th May 2021

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Posted 3 years ago

“What a beautiful understanding, caring bunch of people, fantastic company with lovely staff, thanks so much”

Goodbye Good Boy 5 star review on 28th May 2021

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Posted 3 years ago

“We were overwhelmed by the support and care given to us. Our “Goodboy” was so much a part of our family, we loved him deeply. When he was collected it was done with care and compassion. He was returned in a beautifully presented box with his ashes, candle and card all with his name. A positive experience from a compassionate, caring business. We are very great fully Hi”

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Posted 3 years ago

“I came across an ad for this company when I had to very unexpectedly and very quickly (within the day) let my boy go. They exceeded way beyond my expectations in laying my boy to rest for the last time. From the get go, James was very accommodating and helpful even with the very short notice. When my boy finally came home, he was delivered (personally by a team member, Isaac) in the loveliest manner and you could tell just how much care and love went into the whole process - even the outer box was very lovely! My boys' ashes came in the loveliest wooden box and the prints were all done very well. Thanks James and team - I really appreciate everything you have done for us.”

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Posted 3 years ago

“This service made the difficult & sad task of saying goodbye to our 16 year old family dog, Henry, a little easier. I was assured that Henry would be cremated by himself with his favourite blanket & bed. When they returned his ashes to us in the beautiful box with a candle & paw prints it felt like he’d been given the send off he deserved. Highly recommend it, worth the expense & I can’t imagine ever saying goodbye to another loved pet in any other way.”

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Posted 3 years ago

“Our baby girl passed suddenly in her sleep of a stroke. We were devastated. I'd heard of GGB & called them to see what to do. They had a van out within a few hours. Letting us say our goodbyes, then closing the door. A week later, she came home. Decorated in a beautiful box, named & with her paw print. Though cost would not have been an issue, under $500 to have her home was a blessing.”

Goodbye Good Boy 5 star review on 6th May 2021

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Posted 3 years ago

“Loosing our beagle Swanny to cancer was devastating especially only having him for 5 years cancer does not discriminate! All we had to do was make phone call to James and the rest was organised. They are caring and very understanding. They made it easier for us to grieve rather than try and organise everything. Swanny come home beautifully presented. Thank you for everything highly recommended.”

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Posted 3 years ago

“We really appreciated just how caring and respectful the vet was, she took time to familiarise herself with our dog and make sure our dog was comfortable and trusted her so she wasn’t stressed or anxious. The vet made sure our dog was comfortable and sleepy during the euthanasia process. As she put it, “she will feel like she is drifting off to sleep” and that’s how it went. We were also very happy with the digital artwork we received commemorating our beautiful dog and also very grateful for the lovely wooden urn box her remains were returned to us in. The whole process was made easier because of Goodbye Good Boy and we are so grateful that our dog’s last day was able to be handled with love and dignity.”

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Posted 3 years ago

“so caring and helpful.”

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Posted 3 years ago

“We lost Rufus Andrew and he was a much loved family member. He was a rescue dog and we wanted to make sure when the time came to say goodbye he was treated the best way. From the initial phone call with James, to Rufus getting transferred to his return home by Michelle, he was treated like he was one of the pets of the staff of Goodbye Goodboy. Thank you for your help, and support.”

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Posted 3 years ago

“Sadly and unexpectedly the vet told us that our beautiful 13 year old dog didn’t have long to live and suggested that we think about euthanising her. We didn’t want her to be stressed or in pain, so decided that it would be more peaceful and dignified for Toto to organise to have this done at home. We decided to use Goodbye Good Boy because the words on their website really resonated with us – “a pet’s final days should not be the worst days of their life”. The entire experience with Goodbye Good Boy was exceptional – from first contact with James to Dr Courtney’s beautiful gentle manner to having Toto’s ashes returned to us. They were compassionate and professional and made an incredibly sad time more bearable. Dr Courtney was in no rush and made sure that Toto was entirely comfortable with her before the process began. When the time came Toto passed peacefully, on the lounge, with us around her. We couldn’t have asked for a more peaceful way for her to go. Thank you to all – your kindness is very much appreciated.”

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Posted 3 years ago

“I was absolutely devastated when we lost Maximus. I called so many services but Goodbye Good Boy, were so understanding & offered me an affordable package to farewell my beautiful boy. I am so grateful for their support & would highly recommend their amazing service.”

Goodbye Good Boy 5 star review on 22nd April 2021

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Posted 3 years ago

“My family are very grateful for Goodbye Good Boy. We had the best people and service for the worse situation... Having been able to say goodbye to my 4 legged best friend with their help was the best decision. I would have regretted doing it any other way. Professional, genuine and kind service. Thank you again.”

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Posted 3 years ago

“Firstly, a huge thank you to Courtney for her service on the day. She was unbelievable and made the whole experience a little bit easier for myself and Sara. The compassion she showed was remarkable. She sat with Harry talking to her for a while before the process began. For something so unbearable, Courtney made it as bearable experience as possible. Secondly, although we did not have much interaction with Elliott, he was careful and considerate when it came time to take Harry. Thirdly, the lady who returned Harry to us was also exceptionally compassionate and kind. Thank you very much for making this happen in a very short amount of time. And the people you work with are exceptional at what they do. They must do this sort of thing on a daily basis but to keep turning up and showing that amount of understanding to each different family is a skill and should be commended. Again, thank you.”

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Posted 3 years ago

“Losing a beloved pet is hard. Bu was with us since she was a puppy. When she gone, I was at a loss but I knew that I wanted her to stay with us somehow. I wasn’t really prepared at all but all it took was a quick search and phone call on a weekend morning. James and the team were great and made it easier for me. I didn’t have to worry about anything else and didn’t feel any added stress. I can’t recommend them enough. Thank you everyone.”

Goodbye Good Boy 5 star review on 20th April 2021

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Posted 3 years ago

“As of the first phone call we made with James, the caring way our dog was collected, the ongoing communication and the return of her ashes was just perfect. We could not have asked for anything more.”

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Posted 3 years ago

“To the team Thankyou for your warmth and compassion in providing positive support to us in farewelling our little Ruby Ruby has gone over the rainbow and is in pet heaven Thankful that Ruby is home in spirit Forever in our hearts We will be forever grateful”

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Posted 3 years ago

“I couldn't recommend the team at Goodbye Good Boy enough. They were extremely professional and caring. They knew exactly what to say and do during an extremely difficult time and we were confident our dog, Mojo was in good hands the entire time.”

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Posted 3 years ago

“Many thanks to this professional and prompt service for assisting me with the loss of Luna . Everything was taken care of in the sensitive and beautiful way and we fell that going through the painful process of loosing our dog we gained a guarding hand to help us through our loss . Many thanks to this professional team for assisting us , beautiful experience and much needed closure. Kind regards Anna Gintowt”

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Posted 3 years ago

Goodbye Good Boy is rated 5.0 based on 560 reviews