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Goodbye Good Boy Reviews

5.0 Rating 562 Reviews
100 %
of reviewers recommend Goodbye Good Boy
5.0
Based on 562 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Goodbye Good Boy 5 star review on 9th January 2025
Emily
Goodbye Good Boy 5 star review on 9th January 2025
Crystal
Goodbye Good Boy 5 star review on 23rd November 2024
Jacqui
Goodbye Good Boy 5 star review on 20th November 2024
Graeme
Goodbye Good Boy 5 star review on 14th November 2024
Crenagh
Goodbye Good Boy 5 star review on 24th October 2024
Anonymous
Goodbye Good Boy 5 star review on 16th October 2024
Steve
130
Anonymous
Anonymous  // 01/01/2019
We were highly impressed by their professionalism and compassion shown during our journey with our beloved Oscar. They guided us and supported Oscar’s journey and we are thankful for their service.
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Posted 10 months ago
Goodbye Goodboy provided a more peaceful and less stressful way to say goodbye to my beautiful boy in the comfort of his bed and home. Very lovely and caring staff.
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Posted 10 months ago
The team were so supportive and helpful during the most painful loss I have ever experienced. They were reassuring when I wasnt sure if it was time for euthanasia - and I got to chat openly about quality of life so I was sure I was making the right decision. The vet was very gentle, very respectful and very understanding. They made an awful time a peaceful one, and I was offered counselling and someone to talk to if I needed it. About a week later my furbabies ashes were returned to me, and although nothing in this world can replace him it was clear they treated him with dignity and respect. i was grateful to be able to use Zip Pay, and the staff were very helpful when I was trying to work it all out. I will be forever grateful of GBGB for treating my little soulmate like the precious being he was, and I highly recommend them if you have need of this service. Thank you guys, you are Angels x
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Posted 10 months ago
I have nothing but praise for this company. They were really there for my husband and I when we had to make the heartbreaking decision to to say goodbye to our dog Steven. From the minute you contact them they guide you through the whole process. The vets who came to our place were so kind and the procedure was very professional and delicate. As sad as it is to lose a beloved pet, they did make it easier. Our boy isn't suffering anymore. If you need to say goodbye to your pet and you're finding it too hard to take them to the vet and you want the most beautiful service and care, go with these guys.
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Posted 10 months ago
Great people to deal with at a very difficult time very caring from the start during and afterwards thanks to you all Ian and Rachel for CHIEF
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Posted 10 months ago
Beautiful staff and amazing service during difficult time.
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Posted 10 months ago
This is one company who actually truly cares about you and your furbaby. Not only was there support and compassion from the first phone call but even after my baby went to forever sleep I received a follow up call checking in on me and my other furbaby. I recommend Goodbye Good Boy to anyone who has to make the difficult decision of sending their furbaby over the rainbow and whilst I hope I won’t need this service ever again, if I do, they will be the company I use.
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Posted 10 months ago
The staff at Goodbye Good Boy was super helpful during a very stressful time. I can’t thank them enough. I believe every pet owner would want an experience like this.
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Posted 10 months ago
I had such a great experience with goodbye good boy. The vet arrived at my house and was very patient with timing for me to prepare myself. He explained everything he was going to do prior to the procedure. The whole process was very quick and afterwards the vet gave me as much time as I need to say goodbye to my baby. He then wrapped her in a blanket and very respectfully carried her out the his car and placed her gently on the back seat of the car. On return of Bonnie's ashes I was delighted to receive a card with her paw print and some of her fur,which I was not expecting. A few weeks later I had a follow up call from the staff to check in on me. Overall was extremely happy. Thanks for making a hard decision a positive one.
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Posted 10 months ago
Dr Chad thoroughly explained the whole procedure that was going to take place. He was happy to take any questions we had for him at any time during the procedure. Very professional and soft spoken, nothing was rushed through. Would highly recommend him and the company to anyone that has to go through this experience.
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Posted 10 months ago
We can not express how grateful we are to Goodbye Good Boy. From start to finish they were professional, kind, caring and efficient. The Vet who visited our home was respectful and kind. As sad as we were Goodbye Good Boy made the experience stress free. Thank you
Goodbye Good Boy 5 star review on 18th March 2024
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Posted 10 months ago
Hey were so sweet and kind to our little girl. The urn is beautiful
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Posted 10 months ago
I could not fault their customer service and genuine compassion.
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Posted 10 months ago
Thank you so much for such a caring and wonderful service. Right from our first phone call to Corrie to our visit the next day from Dr Sugumar, you amazing angels were so supportive, respectful and caring ! Thank you xx
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Posted 10 months ago
made the hardest decision of my life on a Saturday morning, and on Sunday I said goodbye to my baby girl. Everything was perfectly organised. I could not ask for a better service. Thank you.
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Posted 10 months ago
So thankful for their service and help. On a Saturday and they were available to come to our home and assess Grace. Sadly it was time to say goodbye to our little girl Grace. She had been a member of our family for 15 years. Our family she grew up with were able to be around her at home to say final goodbyes as she went into her final sleep, and she was at peace. Grace was lovingly taken away for her cremation and later returned to us. It made our sadness easier knowing everything was taken care of in our home.
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Posted 10 months ago
Thank you all for making a horrible time in our lives a little bit brighter. From the first phone cal we felt supported and relaxed with the process. Our boy was 17 years old and it was a really hard decision to let him go but after talking to you it confirmed to me that it was the best thing for him. On the day the vet walked us through the process and let us proceed at our pace and comfort. Our boy went very quickly and it was a very peaceful end.
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Posted 10 months ago
Excellent service, compassionate staff, would highly recommend Goodbye Boy
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Posted 10 months ago
I've hesitated on reviewing Goodbye Good Boy, because I have no words to express the level of gratitude we have for them. They were there in our darkest and saddest time with such warmth, compassion, understanding and support. The transition of our beautiful boy Rex King Wynd was so peaceful and stress free. We could say our last goodbye here in our home, on his bed and in his favourite place. The service was superb, it left us nothing to worry about or arrange. The wondeful Vet has a lovely calming energy about her. She gave us all the time we needed and them respectfully took him away on the next leg of his transition journey. We have passed on many recommendations for Goodbye Good Boy and we will continue to do so.
Goodbye Good Boy 5 star review on 8th March 2024
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Posted 10 months ago
i stuggled with doing it and was lost and confused about the process but it was delt with compassion and respect. alfie was my best friend and i loved him more than the world but ggb made sure he had his final moments as peacful as possible. they even followed up a month later to see how i was doing. i wish it to no one but i am happy i chose them.
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Posted 10 months ago
Goodbye Good Boy is rated 5.0 based on 562 reviews