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Goodbye Good Boy Reviews

5.0 Rating 554 Reviews
100 %
of reviewers recommend Goodbye Good Boy
5.0
Based on 554 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Goodbye Good Boy 5 star review on 23rd November 2024
Jacqui
Goodbye Good Boy 5 star review on 20th November 2024
Graeme
Goodbye Good Boy 5 star review on 14th November 2024
Crenagh
Goodbye Good Boy 5 star review on 24th October 2024
Anonymous
Goodbye Good Boy 5 star review on 16th October 2024
Steve
Goodbye Good Boy 5 star review on 15th October 2024
Bek
Goodbye Good Boy 5 star review on 15th October 2024
Bek
128
Anonymous
Anonymous  // 01/01/2019
It was a good, fast and effiecient service. They were caring and understanding to our lost.
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Posted 3 years ago
The team went above and beyond to make that difficult time easy as possible. They genuinely care. Thank you
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Posted 3 years ago
The guys were amazing from initial call, pickup, communication during and finally drop off. Every touch point was supportive friendly and beyond amazing in a really difficult time. Could not recommend a better service.
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Posted 3 years ago
It was a very kind and sensitive experience. Especially the waiting time was not too long, very grateful for the help for Lily Buckland,. the very much loved, beautiful cat, thanks again
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Posted 3 years ago
The care & comfort given to me was verymuch appreciated. I also feel Rhubi was in the best hands at all times. Thank you.
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Posted 3 years ago
Recently our beautiful Coco got her angel wings and crossed the rainbow bridge after being a part of our family for over 24 years. Heartbroken. Goodbye Good Boy came on the Sunday morning to take her. A week later we received her ashes in a beautiful box with her paw print and kind words of support. Life will never be the same without her but Goodby Good Boy made the final parting easier and we are so grateful!!!
Goodbye Good Boy 5 star review on 16th July 2021
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Posted 3 years ago
I couldn’t be more grateful in the support and care myself and my family received during the loss of our almost 20year old dog, Puddles. We got home from the city and a couple of hours later she had passed away. Being a Saturday night everything was shut and we were completely broken, first thing Sunday morning we called Goodbye Goodboy, and they were more then accommodating to come and get her there and then. She was picked up within a few hours of our first call at 7am! They were in contact at all times and were more then happy to answer any and all questions. If you’ve lost a beloved furbaby I highly recommend Goodbye Goodboy, to send your furbaby off from a Goodlife in the best way possible! 💜
Goodbye Good Boy 5 star review on 15th July 2021 Goodbye Good Boy 5 star review on 15th July 2021
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Posted 3 years ago
It was the most difficult time in our lives when we lost our boy Jet. I found Goodbye Good Boy very compassionate and the staff easy to talk to. They took their time to discuss the process respectfully, were very professional, prompt and efficient. The white and timber box is beautiful. I recommend Goodbye Good Boy to anyone who loves their fury family.
Goodbye Good Boy 5 star review on 15th July 2021
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Posted 3 years ago
Very supportive in taking care of our beloved cat Jessie on her final journey and returning her back home in a beautiful presented box with in was a beautiful urn with candle name plank and foot print, The Goodbye Good Boy truly have a heart,I recommend them any time.😺
Goodbye Good Boy 5 star review on 14th July 2021
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Posted 3 years ago
very compasionate staff. can't recommend enough. they look after our beloved fur baby very well until they returned the ash back to us. very satisfied. Thank you very much Goodbye Godboy Team!
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Posted 3 years ago
Goodbye Goodboy looked after my darling cat Niley during a time that was devastating and overwhelming for me. They took care of my boy down to the finest detail. I can not recommend Goodbye Goodboy highly enough. Thank you so much for being there for me during a very traumatic time.
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Posted 3 years ago
I don't think the process of these arrangements could have gone any smoother. From the moment I made that first emotional phone-call to arrange collection of my beautiful girl, I was made to feel so at ease and comforted. The things you offer in your packages go above and beyond and I know you'll understand what this effort means to those who have lost their beloved pets. Your service should be commended - it's not an easy thing to go through but the staff at Goodbye Good Boy made it as pleasant as I could imagine. I can't thank you enough for taking good care of my DeLilah and being so kind to me in my time of sadness and pain - it means more than you'll ever know.
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Posted 3 years ago
My sincere thanks to everyone at Goodbye Good Boy for their most compassionate and truly caring help through this most difficult time in my life. They completed their duties with respect and sympathy at every step, and returned my beloved hound's ashes in a beautiful wooden engraved box along with his paw prints and a lovely scented candle. I have no hesitation in recommending this company and their services to anyone who loses a loved pet. Thank you!
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Posted 3 years ago
The Goodbye Good Boy team were amazing, from first contact with James via their website, to having Oscars remains collected from my house to having him delivered back home. Their kindness and compassion really made a difference when saying goodbye to my 13 year old best friend, Oscar the pug. I also love the digital print they provided of him. It really captured his facial expression. Kind Regards, Adrian.
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Posted 3 years ago
I honestly can’t thank Goodbye Good Boy enough for the exceptionally heart warming and sentimental service that they’ve provided our family during a very upsetting time grieving our beautiful dog Teilla. We were provided with support and very clear communication regarding the service every step of the way. The caring and compassionate services that were provided by the staff at Goodbye have been greatly appreciated by my whole family. I highly recommend this service to anyone who wants to ensure their precious pet gets the most compassionate farewell that they’re deserving of
Goodbye Good Boy 5 star review on 2nd July 2021
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Posted 3 years ago
I was very impressed with the whole experience as this was an extremely sad time for me. I wish to thank them for the kindness & understanding they gave me & my girl who was my constant companion
Goodbye Good Boy 5 star review on 2nd July 2021
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Posted 3 years ago
the service and compassion from all was first class at a very sad time for us.The pick up for cremation of our greatly loved dog was done in the time frame promised and the ashes returned within a week.We thank you for the support and service that you provided. Bronwyn & Reg
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Posted 3 years ago
The kindness and compassion shown by James and the team helped us tremendously with the difficult decision to farewell our beloved cat, Cleo. We were gently guided through every stage of the process and the genuine care and personalised approach we received allowed us to focus on both grieving the loss, but celebrating the time we had with Cleo. Thank you for everything.
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Posted 3 years ago
It’s the best money spent. After losing our fur baby of almost 19 years, Goodbye Good Boy took care of everything. I really liked the box that we chose to put the ashes, along with the paw prints, the card and the beautiful digital portrait. Everything was done with such detail.. Thank you Goodbye Good Boy. 🐾
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Posted 3 years ago
Couldn’t thank Goodbye Good Boy enough. Our girl Roxy passed away after a 10 month battle with Lymphoma. Roxy was picked up an hour after she went to sleep. Caitlin kept me updated constantly during the entire process. Roxy came home to us a week later as promised. Thank you for being very compassionate and understanding
Goodbye Good Boy 5 star review on 29th June 2021
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Posted 3 years ago
Goodbye Good Boy is rated 5.0 based on 554 reviews