“Poor after sales service, used the email address and the contact form to report shortages on delivery, but no response. Plus no telephone number, so I can't speak to someone.”
“I am very disappointed with your company On my last order it said I would receive a free nuts and fruits offer but I received nothing in my order I have sent several emails but nothing has been resolved.”
“Missing part of my order, my ground almonds were not in my parcel, also my free pack of fruit and nuts were also missing my free gift for ordering that day. Sent two emails and recieved no reply and still not recieved my full items, and not recieved any refund, will not be ordering anymore.
Us”
“The snacks are okay but quite sugary. We ordered two variety packs and only one was delivered. To date, I have sent four emails in the past week but this has not yet been resolved. If customers pay for two items, they expect to receive two items, not to be ignored and left to wonder if anyone is going to bother getting back to them.”
“Sad to say I found the dried fruits very tasteless and disappointing, especially the Kiwi. I also didn't realise they would be coated with sugar. Sorry to say this but I will not buy them again.”
“The dried mixed fruit bags were really just bags of raisins with a FEW other little bits in there.
Dried apricots had absolutely no taste whatsoever.
Kiwi slices were not too bad but sorry that was my first and last order.”
“What a disappointment ! I spent almost £35 and threw most of it away.
The chocolate on the nuts is revolting, the cheapest, nastiest i ever tasted, etc, etc, etc”
“Sorry but this is not good.
One items I received from my order was not as described. It looked like mush and I reported this on receipt and was told " there is a severe supply chain issues". Which shows me that they did not read my Email and blamed the warehouse for "substituting affected items". My item was not substituted, just not fit for human consumption.
No refund or replacement was offered.”