“My order has been delivered to an address in Surrey. I live in Bristol. Both you and the sender have washed their hands of my query despite my order being correct. In the mean time I don’t have what I have been charged £31”
“My order has not been delivered. I had tracking information advising delivery Monday 20th. On the day I received an email advising the address given was incorrect and the order was being sent back to you. Please issue a refund ASAP. Previous emails to you have not been responded to.”
“Spent £52,half of bags were open and contents spilled into delivery box,
After two emails they’re now ignoring me,
Really poor service,
Very disappointed,”
“I can’t believe that you have asked me for a review and I’ve been emailing you and sending messages to say how disappointed I was that I didn’t get the correct code in my package. Please speak to your customer service operator Alice to find out all the information.”
“I love nuts and dried. Fruit I am house bound so it is good to have these delivered .But in my last order. Of mixed chilli nuts they were out of date .and when opened the packet they were stale”
“Goods ordered on the 10th May it is now the 21st May and we still have not received the items, despite contacting them on numerous occassions no decent replies, very poor customer service or lack of it. Cancelled the order a few days ago as not delivered in a timely manner my request for a refund has been totally ignored, so I am contacting my card company to take up the dispute. Wouldn't deal with these people again.”
