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Goodhood Reviews

4.5 Rating 2,316 Reviews
87 %
of reviewers recommend Goodhood
4.5
Based on 2,316 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Goodhood Reviews
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Phone:

+44 (0)207 729 3600

Email:

benphillips@goodhood.co.uk

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Anonymous
Anonymous  // 01/01/2019
I have tried to get in touch with Goodhood to return faulty Suicoke boots and not received any communication back and they are completely torn apart after only a few months of wearing them? I tried to contact you via Instagram and also nothing? Can someone get back to me?
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Posted 3 weeks ago
Nice quality
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Posted 1 month ago
I purchased slippers for my husband and the material degraded as he wore them leaving a trail of fluff all over the house. I contacted customer service twice and have not received a response to my emails.
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Posted 2 months ago
I believed that I would never receive my money back after being defrauded of ยฃ35,700 in an investment scheme. I was saved by Supreme Assets Recovery Agency, who promptly and expertly retrieved my money. Their staff was dependable, helpful, and kept me informed at every stage. Do not hesitate to contact scam brokers at ๐ญ๐ซ๐žb๐ฅ๐ž๐ฌ๐ฅ๐ญ๐™™.๐œ๐จ๐ฆ. They really are incredible!
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Posted 2 months ago
I was scammed out of 80,700 Euros in an investment scheme, and I thought Iโ€™d never get my money back. Supreme Assets Recovery Agency came to my rescue and recovered my funds quickly and professionally. Their team was reliable, supportive, and kept me updated throughout the process. If youโ€™ve been a victim of a scam broker, donโ€™t hesitate to contact them at ๐”ผ๐•ž๐•’๐•š๐• ๐˜ด๐˜ถ๐˜ฑ๐˜ณ๐˜ฆ๐˜ฎ๐˜ฆ๐˜ข๐˜ด๐˜ด๐˜ฆ๐˜ต๐ŸŸ@๐˜จ๐˜ฎ๐˜ข๐˜ช๐˜ญ.๐˜ค๐˜ฐ๐˜ฎ ๐• ๐•ฃ ๐•Ž๐•™๐•’๐•ฅ๐•ค๐”ธ๐•ก๐•ก +๐Ÿœ๐Ÿœ ๐ŸŸ๐Ÿ›-๐Ÿ ๐Ÿ -๐Ÿž๐Ÿก-๐ŸŸ๐Ÿก-๐Ÿ๐Ÿ . They are truly amazing!
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Posted 3 months ago
Gave a short returns period for a Christmas gift which means I am unable to change the size now. Messaged to have this sorted out and they never replied tonight me. I shop a lot at this store so very disappointed. Sadly more likely to shop elsewhere now.
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Posted 3 months ago
Big scammer !! They purposely make a super trader and make us all invest in it, and then he goes trade on GBD to raise during the last minute of 2023 Britain election day! Isn't very obvious?!!! Even a not professional trader won't make such a mistake! And lost 90% of all our investment..... All thanks to Mrs. "" Morris Meihua"". She was the one who helped me recovered all my lost including my ย profit, Please do not invest using this platform again if you don't wanna be the next scam victim and also kindly reach out to Mrs. Morris Meihua for recovering lost funds if you are a victim of scam..... Email:: m o r r i s m e i h u a @ g m a i l . c o m ย  ย  WhatsApp:: + (1) 559 214 9914 โ€ฆ. kindly reach out to the following ย details in recovering your lost funds if you are a victim of scam.
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Posted 3 months ago
What review when a didnโ€™t receive anything yet. I write 4 emails and still nothing.
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Posted 4 months ago
I've ordered before and was quite happy until now. However, this time around it took a while to get the item sent. Feels like if I didn't ask what was going on, the item might have not been sent at all. The helpdesk team was helpful though, and after I contacted them, the things were set in motion. I was just hoping for a more speedy delivery, similar to other shops like END. or MHL. As of writing that review, I'm still waiting for the item...almost 2 weeks.
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Posted 4 months ago
Great variety of quality products you won't find in many other places. Quick delivery, well packaged.
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Posted 4 months ago
Amazing customer service from Ben, thank you.
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Posted 4 months ago
Bought many items from Goodhood for me and my wife and never had a bad experience. Had not heard of some brands before but trust Goodhood, if they are in stock, they must be quality.
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Posted 4 months ago
Went in to buy some Wallabees. The guy who helped me (didnโ€™t catch his name, but he was new) was great. Super helpful, easy to deal with!
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Posted 4 months ago
Ships extremely quickly
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Posted 4 months ago
very good - quick delivery super happy with items :)
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Posted 4 months ago
Super products and superbly packaged and also include a great Goodhood newspaper.
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Posted 4 months ago
Curated with a whip smart eye for whatโ€™s decent.
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Posted 4 months ago
My first experience with a purchase from Goodhood went flawlessly. I was impressed with the ease of online ordering, the efficiency with the process of ordering and the accuracy. I did not even realize that it was an international shipped order as the website presented in my national currency. I received the goods very quickly. The order was exact and well packaged. I will order again from this small independent company.
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Posted 4 months ago
First time purchasing from goodhood and not the best of experiences. Item had been sent out damaged so no quality control. After receiving the broken items and making contact several times including pictures of the damaged contents I heard nothing back so asked PayPal to step in to refund me which they did. A guy called Ben from Goodhood then got intouch offering his apologies and offered me a good will gesture of discount off a next purchase. No thanks and wonโ€™t be making abother purchase.
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Posted 4 months ago
Goodhood always deliver the goods, the item and price was excellent and the packaging and postage was quality as ever. Everything you would hope for from a quality independent .Thankyou
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Posted 4 months ago
Goodhood is rated 4.5 based on 2,316 reviews