Goodhood Reviews

Name: Goodhood
Rating: 4.50

4.5 Rating 2,316 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,316 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 (0)207 729 3600

Email:

benphillips@goodhood.co.uk

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Goodhood 5 star review on 14th August 2022

Annette Bailey

Goodhood 5 star review on 24th April 2022

Gabriela Liber

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant customer service”

Helpful Report

Posted 1 year ago

“Love Goodhood, consistantly great customer care!. Thank you”

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Posted 1 year ago

“Can’t fault it. Rapid delivery and returns. Just great service all around. Support independents !!!!”

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Posted 1 year ago

“Top tier shop with excellent selection of goods. Always super friendly staff in store and great options online. I've been a customer for many years and will be for eyears to come I'm sure.”

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Posted 1 year ago

“Quick delivery. Great service.”

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Posted 1 year ago

“Goodhood the best to ever do it 🔥”

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Posted 1 year ago

“I have been shopping here for Years. The best retailer in London.”

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Posted 1 year ago

“Very efficient service, my trainers came quickly which is great. I’ll definitely order again”

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Posted 1 year ago

“Great store, service and editorial!”

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Posted 1 year ago

“Was really impressed with their packaging. It made it feel very personal. The thank you card was a nice touch.”

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Posted 1 year ago

“Great service, easy to shop and great offer. If I lived closer I’d be a poor man!”

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Posted 1 year ago

“Marvelous store and cant fault customer service , I have and would recommend to friends. Long live the independants”

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Posted 1 year ago

“Great service as always!”

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Posted 1 year ago

“My son LOVES his Goodhood sweatshirt - its GREAT quality and a perfect fit and arrived in good time. Recommend this brand.”

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Posted 1 year ago

“Super easy purchase & item was perfect! Thanks so much :))”

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Posted 1 year ago

“Fantastic selection of contemporary streetwear brands of exceptional quality. Really speedy delivery too!”

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Posted 1 year ago

“In short .. the curation of the buy for the store is excellent and considered, the staff are on point and knowledgable as they are equally representative of the culture created by and within Goodhood .. banter is on point the security guard is a legend .. nailed it”

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Posted 1 year ago

“Hi I regularly buy stuff from Goodhood - the service is always great- arrives quickly and if I ask any questions always get a quick answer. I use Goodhood because the range of clothes ( and other stuff) is fantastic , great choices of brands and often have one off colab items.”

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Posted 1 year ago

“Excellent store. Highly recommended.”

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Posted 1 year ago

“As always good service from the goodhood team been shopping with them for a while as well as popping into their store in shoreditch nice set up and good people. But someone i have to mention is the customer service lad Ethan. Such an absolute gent whenever i have reached out especially over the christmas period so helpful. Thank you Ethan!”

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Posted 1 year ago

Goodhood is rated 4.5 based on 2,316 reviews