Goodhood Reviews

Name: Goodhood
Rating: 4.50

4.5 Rating 2,316 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,316 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 (0)207 729 3600

Email:

benphillips@goodhood.co.uk

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Goodhood 5 star review on 14th August 2022

Annette Bailey

Goodhood 5 star review on 24th April 2022

Gabriela Liber

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goodhood helped me troubleshoot a giftcard for my bday and I was really happy with the purchase! Great customer service!”

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Posted 9 months ago

“Prompt and good service.”

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Posted 9 months ago

“GOODHOOD is always a good idea! Choice of items is always interesting and different. Never had a problem with my orders, they have always turned up promptly.”

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Posted 9 months ago

“Super sick clothes. Always come here to get some vibz. Recently bought some new fragrance. Really, really good.”

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Posted 9 months ago

“Super friendly staff and amazingly curated collection of brands and items you cannot find elsewhere. Very in love with the dress I got!”

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Posted 9 months ago

“Beautiful Trainers and fantastic service from Goodhood. it was delivered fast and arrived in good and nice package. very reliable and good product.”

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Posted 9 months ago

“Easy to use and prompt service”

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Posted 9 months ago

“Excellent service.”

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Posted 9 months ago

“Mixed bag......I ordered 2 pair of Aries socks which were described online as "one size". What arrived were 2 pair of EU 38-40, which was a bit frustrating, so I had to return them. On the plus side, when I emailed suggesting that it didn't feel right to be paying shipping for an order mixup, they promptly refunded your £6.95 charge.”

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Posted 9 months ago

“£7 shipping for socks that cost £9.. express delivery they said and the shipping was delayed . scandalous altogether!!”

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Posted 9 months ago

“Just a great bunch of people with some great stuff.”

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Posted 9 months ago

“Excellent service 👍”

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Posted 9 months ago

“Really good service, communicated with me until my order was delivered so I knew what was happening. Very happy with the shoes. Great service, thank you”

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Posted 9 months ago

“Order GH279897 Really poor experience as I recieved my Sampaix hat with the security tag still attached. Ive emailed support and heard nothing...really poor customer customer service”

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Posted 9 months ago

“Ordered and packed for dispatch same day and received the following. Excellent service. Minimal packaging. Delighted.”

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Posted 9 months ago

“Fast delivery. I'm happy with the item as well”

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Posted 10 months ago

“I’ve been shopping at Goodhood for years, recently bought a Braindead jacket in the new store, an impulse buy. It took a while to decide as it was expensive but went ahead with the purchase. Literally an hour later I got an email from END. And the said Braindead was being sold by them substantially cheaper. like almost 50% cheaper! One of those things I know but my email explaining the situation was ignored by Goodhood. Wasn’t really expecting much but a response would’ve been decent.”

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Posted 10 months ago

“Quick and straightforward order. Good delivery. Thank you.”

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Posted 10 months ago

“Great communication and super fast trackable service!”

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Posted 10 months ago

“Love the store - Love the guys - Love the stock… Wish you could be contacted by phone! Doochy x”

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Posted 10 months ago

Goodhood is rated 4.5 based on 2,316 reviews